• Bunq

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Overview

Bunq has a rating of 3.37 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bunq most frequently mention sub accounts. Bunq ranks 8th among Banking sites.

  • Service
    27
  • Value
    28
  • Quality
    30
Positive reviews (last 12 months): 83.9%
Positive
26
Neutral
0
Negative
5
See all photos
How would you rate Bunq?
Top Positive Review

“Bunq Pack”

Giuseppe G.
4/18/23

Bunq pack is something that I've never met before at the banking establishments. Me and my mates can now reduce the banking costs, and have cool conditions simultaneously. I think it's a good option for young people. Since youngsters as a rule have limited funds that must be managed properly. The company's budgeting tools allow us to do so with ease.

Top Critical Review

“Got scammed 800 euro”

Kalin L.
2/7/24

I was scammed 800eur from a person from this bank. Reading the reviews from the bank which the scammer is at: Tunisstraße 19-23,50667 Köln, Germany, looks like i'm not the only one. More than 15 people have been scammed by the same place. What measures are you taking about it? One person was defrauded of 6,500 euros. The government should do something to close this bank. Security and fraud prevention should be a top priority for a bank whose slogan is "bank of The Free". I am more than disappointed with the feedback and correspondence I have received from the bank in the process of identifying the fraudster and getting my money back. Would NEVER recommend the bank to anyone.

Reviews (75)

Rating

Timeframe

Other

Thumbnail of user julienc44
1 review
0 helpful votes
June 16th, 2023

Wow, juste wow! Bunq a complètement transformé mon expérience bancaire.
Cette application est vraiment géniale. Sa conception est tellement bien faite et j'adore la fluidité des transactions. De plus, maintenant que je peux gérer tous mes comptes en un seul endroit et savoir exactement où va mon argent, j'ai l'impression d'être un magicien des finances! Elle me simplifie tellement la vie!

Thumbnail of user giuseppeg51
1 review
0 helpful votes
April 18th, 2023

Bunq pack is something that I've never met before at the banking establishments.
Me and my mates can now reduce the banking costs, and have cool conditions simultaneously.

I think it's a good option for young people. Since youngsters as a rule have limited funds that must be managed properly. The company's budgeting tools allow us to do so with ease.

Thumbnail of user salvatores86
1 review
0 helpful votes
February 14th, 2023

I used to apply another bank's mobile application and services. I can tell they are pretty the same with this one. But everything is about details.
This company's application is designed very well, so you do not see any extra functions, only those you need. Sometimes it can look a bit blank, but I guess it is much better than tons of information on your screen. Another thing to discuss: company is eco-friendly. It is very important nowadays. I wonder why company has so little information about it on the official website, guess they could add more there.

Thumbnail of user reinaldm1
1 review
1 helpful vote
February 12th, 2023

I finally had some free time on my hands, so I decided to check out the features and services this company offers to the fullest, and put them under the microscope.

Let me tell you, there are some exciting features offered here that are surely worth checking out.

Especially in terms of budgeting and savings. The payment sorter and the insights provided are truly helpful to you to understand your spending habits.

Service
Value
Quality
Thumbnail of user eliotl23
1 review
0 helpful votes
March 14th, 2023

I did not have any major expectations when I joined. The app certainly made a few banking operations easy for me. It's like this "bank" is always open, up and running. But you can also do in-house deposits, you can also get a physical card, you can get multiple ibans, so it certainly seems like a virtual bank with a physical presence. Surely worthwhile to check out these services.

Service
Value
Quality
Thumbnail of user wesselb14
1 review
0 helpful votes
May 16th, 2023

I thought it was just money app. Well, it actually is. It helps you manage your money and personal finance. It may have some additional features that you can't find elsewhere yet, at least I didn't run into such features elsewhere.
I can tell you what I really liked about this app though. It has an enhanced feel of security when you are using it, which I think is super necessary.

Thumbnail of user josefh42
1 review
1 helpful vote
June 15th, 2023

Direkt nachdem ich durch ihre virtuellen Türen getreten bin, wurde ich direkt von einem bedienerfreundlichen Interface begrüßt, das mein Banking-Herz höher schlagen lassen hat... Ob meine Konten zu verwalten, Überweisungen zu versenden, jeder Schritt geht schön schnell und effizient.
Aber damit nicht genug... Mit wenigen Klicks konnte ich mir meine Ausgabenstatistiken anzeigen lassen, Ziele setzen und meine Ersparnisse wachsen lassen kann...

Thumbnail of user viktorb35
1 review
0 helpful votes
October 9th, 2023

Modern and fancy bank, for modern and fancy people!
Jokes aside, bunq is indeed on a different level. It's not like conventional banks with limited functionality and poor interest rates.
Here you can pay for whatever you want using either digital or physical card, open joint accounts or sub-accounts and enjoy rather high interest rate which is paid monthly.

Value
Thumbnail of user alewsswssxf
2 reviews
0 helpful votes
September 15th, 2023

The above company has been a lifesaver during my financial recovery journey. Their amazing team not only provided me with hope and reassurance, but also exceeded my expectations with their unwavering determination to recover my funds. Their meticulously crafted approach, vast experience and compassionate care have restored my financial future, providing much-needed security and relief. I will be forever grateful for their outstanding efforts in ensuring that justice was served. I recommend the above company to anyone in need of financial recovery services - you will not be disappointed!

Service
Value
Quality
Thumbnail of user johns13998
1 review
0 helpful votes
August 12th, 2023

I truly liked how they categorized their plants with different prices. Because some people only send and receive some money, others can use this app a lot more in-depth and need a lot of features. I got the easy green account because I explored their features and found all of them greatly useful. I am satisfied with all the advanced features I got, and my metal card!

Thumbnail of user oscarr330
1 review
0 helpful votes
May 23rd, 2023

Le compte joint de Bunq est l'un des meilleurs que j'ai utilisés. Il est facile à mettre en place et permet aux deux titulaires du compte d'avoir un accès égal. Les notifications en temps réel nous tiennent informés de chaque transaction et les sous-comptes nous permettent de mieux suivre nos dépenses.

Pour faire court, je recommande vivement le compte joint de Bunq à tous ceux qui cherchent un moyen de gérer leurs finances avec leur partenaire.

Thumbnail of user hansk112
1 review
0 helpful votes
June 14th, 2023

Wenn mich Freunde fragen, bei welche Bank ich bin, sag ich: BUNQ!
Ja, ich bin sehr froh, hier zu sein. Echt dankbar, eine Bank gefunden zu haben, die so innovativ und fortschrittlich ist. Ich habe Preis/Leistung verglichen mit anderen und bin zum Schluss gekommen, dass ich fast nichts bezahle für das, was ich hier nutze. Fast alle Funktionen kann ich unbegrenzt nutzen für nur 9 Euro pro Monat.

Thumbnail of user maximilianm25
1 review
0 helpful votes
May 29th, 2023

Manchen Leuten mag es gut passen, dass diese Bank nirgendwo eine richtige Filiale hat. Das mag zwar stimmen, weil alle Systeme dann besser online integriert sind, aber für mich denke ich wäre es doch besser, wenn sie irgendwo eine Anlaufstelle hätten oder eine Filiale in einer Stadt, wo man hingehen könnte. Zwar haben sie umfangreiche Sicherheitsvorkehrungen, aber ich würde mich so noch sicherer fühlen.

Thumbnail of user edmondg39
1 review
0 helpful votes
June 25th, 2023

They say that their mission is making life easy. Well, I can personally confirm that they are totally doing that for me. I think this might be one of the rare occasions that I am getting everything I could expect from a banking app. Apart from the fact that using the app is lovely and it makes everything it says it does almost instantaneously, it also gives you a ton of perks where you will be entertained to use an app like that. It is almost strange how cool that is, but it is what it is.

Value
Thumbnail of user simonm433
1 review
0 helpful votes
July 25th, 2023

Après mon mariage, j'ai considérablement modifié mon budget personnel.
Désormais, nous avons un budget commun et nous planifions ensemble les achats et les dépenses.
Un jour, je me suis demandé si je pouvais simplifier ce partage grâce aux services de ma banque. Et il s'est avéré que oui. Aujourd'hui, bunq m'aide à répartir correctement mes revenus en me fournissant des services spéciaux.
Il s'avère que ma banque dispose de nombreuses fonctionnalités que je n'ai pas utilisées mais qui peuvent faciliter la gestion de l'argent.

Quality
Thumbnail of user emmanuelp184
1 review
0 helpful votes
August 28th, 2023

Ma prédiction est la suivante: Nous oublierons bientôt l'existence des agences bancaires, car si l'on y réfléchit bien, pourquoi en aurions-nous besoin? Non, vraiment, qui peut me citer une seule chose que l'on peut faire dans une banque et que l'on ne peut pas faire via une application mobile? Exactement, rien! J'ai téléchargé bunq juste pour ça, j'ai recherché quelles sont les meilleures banques mobiles, et parmi toutes celles listées, j'ai choisi bunq. Et il n'y a pas eu un seul jour où j'ai regretté d'avoir pris cette décision.

Thumbnail of user woutb10
1 review
0 helpful votes
August 19th, 2023

YES, bunq operates like a real bank. Initially, i thought it was just another online payment service, that offers cheaper and faster transfer of money abroad or within one country.
And I was not wrong about it, it offers all of that.
Moreover, bunq provides all the other services that you already use from your local bank, but in a more convenient and better way. Like having subaccounts, a saving account, splitting a bill, having a bank card, being able to withdraw money… I mean absolutely everything.
Well, it might be a bit pricy, but I guess the quality has a price…

Thumbnail of user tinom23
1 review
0 helpful votes
June 19th, 2023

Es ist eine Online-Bank mit vielen Vorteilen gegenüber altbackenen Banken.
Die Anzahl an Angeboten für Sicherheit und Budgets ist groß. Mal ganz abgesehen vom Zinssatz für das Geld, was ich nur rumliegen habe, der ist höher als irgendwo sonst in der Branche. Das ist für mich kein Ausschlagkriterium, nur ein Sahnetüpfelchen. Ich glaube nicht, dass sich Leute für bunq entscheiden nur wegen dieser Sache.
Allerdings gibt es auch eine Option, ganz ohne Kontogebühren hier Geld anzulegen und dafür Zinsen monatlich gezahlt zu bekommen.

Thumbnail of user klausk41
1 review
0 helpful votes
June 20th, 2023

Unvorstellbar wie ich mich gefreut habe, diese Bank online zu finden!
Die mobile App ist der Inbegriff von Schnelligkeit, super optimiert und praktisch. Ich war bei den ganzen Online-Banken immer skeptisch, aber nachdem ich mir hier das Konto eingerichtet habe, wurde mir klar, dass es nichts besseres gibt, als alles sein Geld in einer App zu verwalten komplett ohne Aufwand.

Thumbnail of user jonasa43
1 review
1 helpful vote
February 5th, 2023

There are many reasons why people decide to go with physical banks. One of mine is that it is easy to storm into the bank and disturb customer service when things go wrong. But digital banks have their advantages as well. From my time here, digital banks are;
+ just as reliable and can be held accountable
+ more convenient
+ equipped with more options for account types

Thumbnail of user erikv120
1 review
0 helpful votes
May 1st, 2023

Due to the full-fledged information about the company's services in the help center I managed to open th account here quickly and without any extra hassle.
Other than that, Help center contains tons of information about sub accounts, joint accounts, currencies that might be chosen and proposed plans. This bank certainly bets on ensuring convenient environment.

Thumbnail of user marcelm133
1 review
0 helpful votes
July 18th, 2023

J'aime utiliser cette banque lorsque je voyage. Elle m'aide beaucoup lorsque je dépense à l'étranger grâce à ses différents IBAN ou à toutes les devises que je peux utiliser.
En revanche, si je peux demander de l'aide au service client, je ne le fais que pour des questions non urgentes. Ils prennent vraiment leur temps pour répondre mais le font de manière assez informative, je ne vais pas mentir.

Service
Quality
Thumbnail of user arifrance76
1 review
0 helpful votes
March 9th, 2024

This is a serious warning:
As a witness of such a case, I found out that lots of clients lost all their savings due to actions (passive and active) of Bunq itself.
People who absolutely didn't do anything wrong get lost in a swamp of bot-created reactions (that are set up as if they are communicating with true people) that all result in exactly the same:
Freezing of bankaccounts resulting in a full delete including savings. And no one ( unless you go to court for months and months) will get a money restitution.
Please before you open a Bunq account, go and read the absurd reviews of so many Bunq clients who report all the same theft (by Bunq)

The photo (dutch) shows the result of actions taken by Bunq. The only response are bot reactions that say how important it is to secure your money... but all of it is gone! Really gone. Even the proposed procedure to follow, to reactivate this bank account only lead to an empty blocked account. This is just horrible. And no, there are no other communication lines than bots with automatic standard reactions that do not cover anything that is asked, told or issued..

Products used:
These were savings on a bankaccount! There all gone and it is Bunq that did it!!!

Service
Value
Quality
Thumbnail of user maelt
1 review
0 helpful votes
July 1st, 2023

Bunq is a noteworthy financial institution that provides exceptional financial services. However, it is worth noting that their customer service could benefit from some enhancements. Despite this, they are making commendable strides towards changing the face of traditional banking practices and have already accomplished significant milestones.

Service
Value
Thumbnail of user julianc272
1 review
0 helpful votes
July 7th, 2023

I eagerly registered an account on this platform, driven by my insatiable curiosity. After seeing numerous glowing reviews, I couldn't resist the urge to dive right in and explore bunq's services.
And now, as I continue using their innovative offerings, it almost feels as if I've been granted a front-row seat to witness the remarkable evolution currently taking place within the banking sector at large.
Although they are doing an amazing job, I feel that there is still a need for further development. However, they are on the right track.

Service
Quality

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