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How would you rate Bunq?
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New Zealand
1 review
0 helpful votes
Follow senni L.
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I was tricked
February 26, 2025

These people let me deposit money even thou they didn't accept before that they let me deposit €******* they close my account and never gave me my money back don't trust them they are very crooked people went back and forth trying to get my money back they just don't give. A big thanks to GAARD,IO I went to them and they asked for details and they helped me recovered my money without too much stress

Date of experience: November 12, 2024
Belgium
1 review
0 helpful votes
Follow Lionel S.
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Guys, let me draw your attention to the business account that bunq offers.
I was blown away when I discovered it, the number of features it offers is a no-match for other banks.
Imagine having a business account that offers:
- Sub-accounts
- Multiple cards
- Bookkeeping.
There is no need to imagine this, cause it already exists. All of these lifesaving features are available within bunq's business account.
The bookkeeping task, which is in nature a pretty boring but necessary thing, has become much simpler for me. You can integrate your bookkeeping software with your account on bunq, and after that, the process more or less runs automatically. All you need is to monitor.
Another feature that comes in handy is the automatic export of transactions, and the app sends a statement for you to your bookkeeper. I am sure we all have been there, forgot to send a statement and search for it in your old records.

Date of experience: August 28, 2023
Netherlands
1 review
0 helpful votes
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My positive review
July 11, 2023

I want to not just write a few positive words about this company. I would like my review to include some evidence that this bank provides excellent services to its customers.
Here are just a few services that I think make this bank a great choice:

- The ability to create a large number of digital cards. As a customer of this bank, I can create up to 25 such cards. Of course, I don't need that many. But this capability is amazing.

- I can also order a physical card. By the way, they even have metal cards.

- Modern technology such as Google Pay and Apple Pay allows me to connect the card to my smartphone. By the way, I have been connected to this service for a long time.

Date of experience: July 11, 2023
Germany
1 review
1 helpful vote
Follow John W.
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Terrible
October 5, 2023

I'm speechless. Besides the sneaky way they have to impose their paid plans while advertising their free plan, there is much more. These guys will surreptitiously try to reinstate accounts you canceled, and they will randomly change your iban without any notice. I lost money because of that. Avoid at all costs.

Date of experience: October 5, 2023
Germany
1 review
0 helpful votes
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Close to perfect
August 9, 2023

Of course, it is difficult to imagine a bank that would be perfect in all services. But bunq is obviously close to such an ideal. Yes, this bank has some disadvantages, but they are so insignificant that I will not even write about them. I will focus my review on the positive qualities of this bank.

Bunq has everything I need to completely replace any financial services I have used before. I can say that this bank fulfills my every need. For example, it has services that help me pay my utility bills.
Payments and transfers are convenient and have quite favorable rates.As for additional services, when choosing the most advanced plan, I got a huge list of such features.

Date of experience: August 9, 2023
GB
1 review
0 helpful votes
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So many goodies
August 12, 2023

I truly liked how they categorized their plants with different prices. Because some people only send and receive some money, others can use this app a lot more in-depth and need a lot of features. I got the easy green account because I explored their features and found all of them greatly useful. I am satisfied with all the advanced features I got, and my metal card!

Date of experience: August 11, 2023
Belgium
1 review
0 helpful votes
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Modern and fancy!
October 9, 2023

Modern and fancy bank, for modern and fancy people!
Jokes aside, bunq is indeed on a different level. It's not like conventional banks with limited functionality and poor interest rates.
Here you can pay for whatever you want using either digital or physical card, open joint accounts or sub-accounts and enjoy rather high interest rate which is paid monthly.

Date of experience: October 7, 2023
Netherlands
1 review
0 helpful votes
Follow Tristan K.
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I have been using bunq quite a while and I have managed to see a couple of changes which I rated as necessary. It was not something like designing stuff or I do not know some useless features, it was big changes. So I am seeing in what direction Bunq is going and I can say it is cool. But I still did keep my physical bank account and now I am thinking of throwing it to the rubbish. But I will be glad if I can try everything that bunq offers and then make a final decision. But I will keep you updated guys, no worries!

Date of experience: July 19, 2023
Spain
1 review
0 helpful votes
Follow Bruno S.
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It's a good banking option for the money I think. Meaning you get a lot of services at a modest pricing.
Of course it depends on the plan you want to get but overall it's good value for money.
The customer services I would say is the least impressive feature of the company.

Date of experience: July 16, 2023
Belgium
1 review
0 helpful votes
Follow Wout B.
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This is a real bank
August 19, 2023

YES, bunq operates like a real bank. Initially, i thought it was just another online payment service, that offers cheaper and faster transfer of money abroad or within one country.
And I was not wrong about it, it offers all of that.
Moreover, bunq provides all the other services that you already use from your local bank, but in a more convenient and better way. Like having subaccounts, a saving account, splitting a bill, having a bank card, being able to withdraw money… I mean absolutely everything.
Well, it might be a bit pricy, but I guess the quality has a price…

Date of experience: August 18, 2023
Germany
1 review
0 helpful votes
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Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ
Their expertise shines through, evident in their swift action and proficient legal team. I found solace in their responsive customer support as they navigated the intricate path to justice. With their remarkable assistance, my invested funds were successfully recovered. They displayed remarkable proficiency, particularly in dealing with cryptocurrency scam cases. Trusting Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ turned my tale of financial devastation into a story of redemption and recovery. For anyone trapped in a similar ordeal, their intervention is a lifeline worth grasping:

Date of experience: September 19, 2023
Bulgaria
1 review
0 helpful votes
Follow Kalin L.
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Got scammed 800 euro
February 7, 2024

I was scammed 800eur from a person from this bank. Reading the reviews from the bank which the scammer is at: Tunisstraße 19-23,******* Köln, Germany, looks like i'm not the only one. More than 15 people have been scammed by the same place. What measures are you taking about it? One person was defrauded of 6,500 euros. The government should do something to close this bank. Security and fraud prevention should be a top priority for a bank whose slogan is "bank of The Free". I am more than disappointed with the feedback and correspondence I have received from the bank in the process of identifying the fraudster and getting my money back.

Would NEVER recommend the bank to anyone.

Date of experience: February 7, 2024
Netherlands
1 review
0 helpful votes
Follow Edwin W.
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Working overtime is essentially required, but unfortunately, it's not paid. The management, starting from the CEO, discourages voice and ideas from below and managers fail to create speak-up cultures. So many rules & regulation to follow, lots of micro management and you have to update them daily in order for them to check that you're doing your job.

Date of experience: September 6, 2019
Italy
1 review
0 helpful votes
Follow Salvatore S.
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Quick review
February 14, 2023

I used to apply another bank's mobile application and services. I can tell they are pretty the same with this one. But everything is about details.
This company's application is designed very well, so you do not see any extra functions, only those you need. Sometimes it can look a bit blank, but I guess it is much better than tons of information on your screen. Another thing to discuss: company is eco-friendly. It is very important nowadays. I wonder why company has so little information about it on the official website, guess they could add more there.

Date of experience: February 13, 2023
Germany
1 review
2 helpful votes
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Why digital banking
February 5, 2023

There are many reasons why people decide to go with physical banks. One of mine is that it is easy to storm into the bank and disturb customer service when things go wrong. But digital banks have their advantages as well. From my time here, digital banks are;
+ just as reliable and can be held accountable
+ more convenient
+ equipped with more options for account types

Date of experience: February 3, 2023
Germany
1 review
1 helpful vote
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Sending money
May 15, 2023

I am using this app not like a bank but like a wallet. I don't do much banking but the app is extremely useful if you need to send money abroad on a daily basis. You can use almost 40 different currencies and send money, make payments for services in people's local currency.

Date of experience: May 15, 2023
Netherlands
1 review
2 helpful votes
Follow Reinald M.
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I finally had some free time on my hands, so I decided to check out the features and services this company offers to the fullest, and put them under the microscope.

Let me tell you, there are some exciting features offered here that are surely worth checking out.

Especially in terms of budgeting and savings. The payment sorter and the insights provided are truly helpful to you to understand your spending habits.

Date of experience: February 10, 2023
Germany
1 review
1 helpful vote
Follow Thorsten L.
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Many advantages
May 28, 2023

This bank has several advantages that determined my choice in favor of it.
In addition to the obvious advantage of online banking, I got access to a lot of services and features. There are so many that I haven't been able to explore them all yet.

Date of experience: May 26, 2023
Belgium
1 review
1 helpful vote
Follow mael t.
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Bunq is a noteworthy financial institution that provides exceptional financial services. However, it is worth noting that their customer service could benefit from some enhancements. Despite this, they are making commendable strides towards changing the face of traditional banking practices and have already accomplished significant milestones.

Date of experience: June 30, 2023
Italy
1 review
1 helpful vote
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Bunq Pack
April 18, 2023

Bunq pack is something that I've never met before at the banking establishments.
Me and my mates can now reduce the banking costs, and have cool conditions simultaneously.

I think it's a good option for young people. Since youngsters as a rule have limited funds that must be managed properly. The company's budgeting tools allow us to do so with ease.

Date of experience: April 18, 2023

Overview

Bunq has a rating of 3.1 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bunq most frequently mention and sub accounts. Bunq ranks 7th among Banking sites.

service
28
value
28
shipping
2
returns
1
quality
30