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How would you rate Bunq?
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Italy
1 review
1 helpful vote
Follow Paolo R.
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I am going to be totally honest with you, I pay 18 euros for this app monthly. It may seem like a big deal, but the benefits I get in return completely exceed the monetary value of the few euros I pay every month. It is just amazing. You can't do any of this on your own without the help of this bank. Amazin.

Date of experience: June 25, 2023
Belgium
1 review
1 helpful vote
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Going abroad
April 27, 2023

I mean, they say that they allow you to bank like a local, but they are actually doing far more than that, especially if you travel a lot, it helps you big time abroad! FX conversion rates are great too.

Date of experience: April 25, 2023
France
1 review
0 helpful votes
Follow Marcel M.
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I am sure that among people who read this review, there will be those who are neutral about nature protection. The indifferent attitude to environmental problems is a problem in today's society.
It is wonderful that bunq is a responsible company. Moreover, this bank helps people to take part in environmental protection.

Date of experience: March 3, 2023
Belgium
1 review
0 helpful votes
Follow Mats d.
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Saving money at bunq is a feature that has been a marvel for me! As someone who struggles to save money, being able to set aside money for specific expenses and watch my progress towards my goals has been incredibly motivating. I love seeing my progress and knowing that I'm working towards something.

Date of experience: July 4, 2023
Germany
1 review
0 helpful votes
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Sub-account
February 1, 2023

What usually can take hours or even days at regular banks like linking your sub accounts with your cards takes here a few minutes or even less, depending on how developed of a user you are.

Date of experience: January 31, 2023
Netherlands
1 review
0 helpful votes
Follow Aaron H.
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I like the budgeting flexibility of the app, it gives you a big range to customize so you can create a system that actually works for how you manage your money, recommend!

Date of experience: February 9, 2022
Norway
2 reviews
0 helpful votes
Follow Alewsswssx f.
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..
September 15, 2023

The above company has been a lifesaver during my financial recovery journey. Their amazing team not only provided me with hope and reassurance, but also exceeded my expectations with their unwavering determination to recover my funds. Their meticulously crafted approach, vast experience and compassionate care have restored my financial future, providing much-needed security and relief. I will be forever grateful for their outstanding efforts in ensuring that justice was served. I recommend the above company to anyone in need of financial recovery services - you will not be disappointed!

Date of experience: September 15, 2023
Germany
1 review
1 helpful vote
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Terrible
October 5, 2023

I'm speechless. Besides the sneaky way they have to impose their paid plans while advertising their free plan, there is much more. These guys will surreptitiously try to reinstate accounts you canceled, and they will randomly change your iban without any notice. I lost money because of that. Avoid at all costs.

Date of experience: October 5, 2023
Germany
1 review
0 helpful votes
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Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ
Their expertise shines through, evident in their swift action and proficient legal team. I found solace in their responsive customer support as they navigated the intricate path to justice. With their remarkable assistance, my invested funds were successfully recovered. They displayed remarkable proficiency, particularly in dealing with cryptocurrency scam cases. Trusting Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ turned my tale of financial devastation into a story of redemption and recovery. For anyone trapped in a similar ordeal, their intervention is a lifeline worth grasping:

Date of experience: September 19, 2023
Bulgaria
1 review
0 helpful votes
Follow Kalin L.
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Got scammed 800 euro
February 7, 2024

I was scammed 800eur from a person from this bank. Reading the reviews from the bank which the scammer is at: Tunisstraße 19-23,******* Köln, Germany, looks like i'm not the only one. More than 15 people have been scammed by the same place. What measures are you taking about it? One person was defrauded of 6,500 euros. The government should do something to close this bank. Security and fraud prevention should be a top priority for a bank whose slogan is "bank of The Free". I am more than disappointed with the feedback and correspondence I have received from the bank in the process of identifying the fraudster and getting my money back.

Would NEVER recommend the bank to anyone.

Date of experience: February 7, 2024
Netherlands
1 review
0 helpful votes
Follow Edwin W.
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Working overtime is essentially required, but unfortunately, it's not paid. The management, starting from the CEO, discourages voice and ideas from below and managers fail to create speak-up cultures. So many rules & regulation to follow, lots of micro management and you have to update them daily in order for them to check that you're doing your job.

Date of experience: September 6, 2019
Germany
1 review
1 helpful vote
Follow Erik V.
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Due to the full-fledged information about the company's services in the help center I managed to open th account here quickly and without any extra hassle.
Other than that, Help center contains tons of information about sub accounts, joint accounts, currencies that might be chosen and proposed plans. This bank certainly bets on ensuring convenient environment.

Date of experience: April 29, 2023
Netherlands
1 review
0 helpful votes
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I am indifferent
May 16, 2023

I thought it was just money app. Well, it actually is. It helps you manage your money and personal finance. It may have some additional features that you can't find elsewhere yet, at least I didn't run into such features elsewhere.
I can tell you what I really liked about this app though. It has an enhanced feel of security when you are using it, which I think is super necessary.

Date of experience: May 16, 2023
France
1 review
0 helpful votes
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Still worth it
April 24, 2023

I know that some have concerns about the lack of physical branches, but bunq's user-friendly app offers easy account management, budgeting tools, and sustainable practices such as reducing their carbon footprint and investing in renewable energy.

Date of experience: April 23, 2023
France
1 review
0 helpful votes
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Well, Allright
March 14, 2023

I did not have any major expectations when I joined. The app certainly made a few banking operations easy for me. It's like this "bank" is always open, up and running. But you can also do in-house deposits, you can also get a physical card, you can get multiple ibans, so it certainly seems like a virtual bank with a physical presence. Surely worthwhile to check out these services.

Date of experience: March 12, 2023
France
1 review
0 helpful votes
Follow Ari g.
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This is a serious warning:
As a witness of such a case, I found out that lots of clients lost all their savings due to actions (passive and active) of Bunq itself.
People who absolutely didn't do anything wrong get lost in a swamp of bot-created reactions (that are set up as if they are communicating with true people) that all result in exactly the same:
Freezing of bankaccounts resulting in a full delete including savings. And no one ( unless you go to court for months and months) will get a money restitution.
Please before you open a Bunq account, go and read the absurd reviews of so many Bunq clients who report all the same theft (by Bunq)

The photo (dutch) shows the result of actions taken by Bunq. The only response are bot reactions that say how important it is to secure your money... but all of it is gone! Really gone. Even the proposed procedure to follow, to reactivate this bank account only lead to an empty blocked account. This is just horrible. And no, there are no other communication lines than bots with automatic standard reactions that do not cover anything that is asked, told or issued..

Date of experience: March 9, 2024
Belgium
1 review
0 helpful votes
Follow Julian C.
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I eagerly registered an account on this platform, driven by my insatiable curiosity. After seeing numerous glowing reviews, I couldn't resist the urge to dive right in and explore bunq's services.
And now, as I continue using their innovative offerings, it almost feels as if I've been granted a front-row seat to witness the remarkable evolution currently taking place within the banking sector at large.
Although they are doing an amazing job, I feel that there is still a need for further development. However, they are on the right track.

Date of experience: July 7, 2023
Netherlands
1 review
1 helpful vote
Follow Helen J.
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Their customer support is not so great at answering client questions. It was so exhausting and frustrating not to have all the answers to my questions especially because I was experiencing issues with their app.

Date of experience: July 25, 2019
Netherlands
1 review
0 helpful votes
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Reasonable worries
January 27, 2023

I am not going to lie, I liked the concept, I liked the idea and the logic behind the creation of this kind of an app. I am sure this will definitely be a need in a world that is getting more modern day by day. There's no getting around it.

But I do have some worries about this whole concept though. I can't warm up to the idea of having everything on the internet and the clouds. I am sure they can be trusted but can they be trusted completely? What if something happens with the servers, internet, security, numbers, systems, etc? One can become paranoid over this.

Date of experience: January 27, 2023
France
1 review
0 helpful votes
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Well then
February 6, 2023

I gave in and tried out this electronic bank. I did not even use to know what to do with this before. Turns out, this can be quite versatile, I am not going to lie. Maybe I'll use it fully in the future but I am just not ready yet.

Date of experience: February 6, 2023

Overview

Bunq has a rating of 3.1 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bunq most frequently mention and sub accounts. Bunq ranks 7th among Banking sites.

service
28
value
28
shipping
2
returns
1
quality
30