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BullionVault

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3 reviews
11 helpful votes
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Horrible customer service
September 9, 2021

After I replied questioning an email sent by their support team about a problem with my account i got a rude and cynical email that even basically threatened to not allow me to make new deposits to my account unless i corrected the issue. They should get better and more polite people to deal with their customers. I am currently looking for a new company to buy precious metals with, or maybe it is time to go all in on cryptocurrencies so i don't have to deal with awful customer services like this one!

Date of experience: September 9, 2021