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BuildZoom

How would you rate BuildZoom?
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Florida
1 review
0 helpful votes
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Helpful
August 31, 2023

There is a great deal of helpful information on this site. It really helps someone make a decision.

Date of experience: August 31, 2023
Customer S. BuildZoom Rep
9 months ago

Thank you for your feedback! We're glad to hear that you found the information on our site helpful in making your decision. If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help!

Pennsylvania
1 review
0 helpful votes
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We wanted to remodel our kitchen and had an initial appointment set up with a local contractor that was recommended to us by a neighbor. The contractor was late and I was calling them, but got no answer. I noticed they had their business listed on a site called BuildZoom. BuildZoom had me fill out a very simple, short form with my contact information and information about our project so they could try and contact the person we were waiting for. The contractor who was very late did finally show up but we were worried about using him because he was so late. BuildZoom offered to find additional contractors for us for free and we found a great one- Jovian Rutherford, the owner of Home Project Reconstruction. The whole process was very easy and contractors like Jovi, who are already vetted and licensed, contact you directly through BuildZoom. You can check on the BuildZoom site that the contractor has a valid license and insurance and verified jobs. BuildZoom also had a contact person, Brooke, who checked in periodically to see if she could help in any way and how things were progressing with the contractor they referred to us, Jovian Rutherford of Home Project Reconstruction. We ultimately chose not to accept the bid for our kitchen remodel from Home Project Reconstruction only because we have a family member who is a contractor. This family member initially was not able to do our job, but then became available. If our family member was unable to do it, we wouldn't hesitate to hire Home Project Reconstruction. We were very impressed with the young owner of this business, Jovian Rutherford. He was professional, prompt, organized, thorough and knowledgeable. He was very personable and had good ideas and questions for us. He explained things very clearly and spent about 45 minutes with us during our initial visit. He listened to what we were interested in and what we wanted. Later that same day, he sent us information about materials we might be interested in based on the information we had shared with him earlier in the day. Clearly he was listening to us! He also sent a computer-generated drawing of what part of our project might look like so we could visualize it. The pictures of his previous work are beautiful. You can tell that he really enjoys what he does! His bid was prompt, organized, straight-forward and seemed reasonable for the work involved. It was a pleasure to meet him and we appreciate all the time he spent meeting with us and creating the bid he sent us. I am so glad that I accidentally found the site BuildZoom, so we could find a great contractor like Jovi Rutherford of Home Project Reconstruction!

Date of experience: January 9, 2024
Customer S. BuildZoom Rep
8 months ago

Thank you so much for the wonderful feedback, Laurie! We really appreciate the kind words, the level of detail and the time you spent writing this for the public. You're the best!

California
1 review
0 helpful votes
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Good
January 26, 2024

Great Service on the Buildzoom. I'm so glad to have found a trusted review site like BuildZoom.

Date of experience: January 26, 2024
Customer S. BuildZoom Rep
8 months ago

Thank you for the feedback. We appreciate your business! You're a fantastic client.

New Jersey
1 review
0 helpful votes
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BuildZoom Review
March 21, 2024

Easy to navigate; reviews were credible; nice to know that local people had these real experiences

Date of experience: March 11, 2024
Customer S. BuildZoom Rep
9 months ago

Thank you for your review! We're glad you found our site easy to navigate and the reviews credible. It's great to know that hearing about real local experiences was helpful for you!

Missouri
1 review
6 helpful votes
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I attempted to utilize the services of BuildZoom. After filling out my request for services I immediately received a phone call and text. I spoke with the gentleman for nearly: 45 minutes and he assured me that he and his company were confident that they could find me at least 3 builders formy project. I was given the name of the contract who would be personally handling my recruitement of the contractors. The managing agent's name was Adrian. I spoke with Adrian relatively briefly as he stated that the first guy, who's name slips me right now, had taken excellent notes of our previous conversation. The first guy made a follow-up call to obtain my assessment of my conversation with Adrian.
I was to have received my list of the 3 qualified contractors within 4-5 business days. However, that didn't happen. The first guy asked if I would 'hold off' on me moving forward with hiring another contractor before they could find one for me. It was a mistake to agree.
Once I, finally, did hear from Adrian he informed me that he only found one contractor as the others within their system did not have high enough satisfaction ratings. He told me that the single contractor was already scheduled to meet with me at 8:00 a.m. the following Wednesday morning. However he indicated that he WOULD continue to search for qualified contractors to complete my request. He also asked if there was any additional work I needed to have performed at my building and I told him that there were not. He assured me that I would hear back from him very soon as we were approaching the Wednesday morning appointment.
NO CALL! NO SHOW! NO ANSWER! NO FOLLOW-UP!
NOT ANOTHER WORK OR CALL FROM BUILDZOOM.
BEWARE OF POSSIBLE COMPLETE WASTE OF TIME!

Date of experience: August 23, 2022
Customer S. BuildZoom Rep
over a year old

Hello Carmon,
Looking into our records we found that someone from our team reached out to you to discuss your project and we learned that you found an engineer and asked us to never call you again. First, we apologize that it took longer than expected for you to hear back from someone at BuildZoom and for the no-show that occurred from the engineer we found for you.

We’d like to clarify a few things to help provide some context on your situation - we do not have our own network of engineers. We partner with building departments and contractor license boards to maintain records of over 3.8 million licensed general contractors and builders. When a property owner needs help finding a contractor, we help source one in their area by sharing details of their project with local contractors and coordinating appointments.

However, you were looking for a structural engineer and we don’t maintain records of engineers in our system, which makes it very challenging for us to source for one. The reason for our team member’s call yesterday was to clarify that for you. Despite that, we still attempted to find you one as a good faith effort. We’d also like to reinforce that the service we provided you was free — so you were not charged for the effort we made to find you an engineer. We understand that it required an investment of your time speaking to us on the phone and waiting to hear back.

We’re glad to know that you found an engineer, if you are ever in need of a general contractor or builder, we can assure you that the experience of finding one using BuildZoom is significantly better because that is our focus.

Missouri
1 review
0 helpful votes
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Great experience
September 13, 2023

Very easy to use this site. Recommend to anyone looking for a reputable contractor.

Date of experience: September 13, 2023
Customer S. BuildZoom Rep
9 months ago

Thank you for your feedback! We’re glad to hear that you found our site easy to use and that you would recommend it to others looking for a reputable contractor. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

Alaska
1 review
0 helpful votes
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Outstanding!
July 4, 2023

Very easy to use and the staff members are very responsive. I love BuildZoom!

Date of experience: July 4, 2023
Illinois
1 review
0 helpful votes
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Buildzoom has proven to be a valuable platform for connecting homeowners with qualified contractors. As someone who recently used the service to find a contractor for a home renovation project, I found the platform to be user-friendly and effective.

One of the standout features of Buildzoom is its extensive database of licensed contractors. The platform allows users to search for contractors based on their location, project type, and budget. This makes it easy to find professionals who match the specific needs of a project. The detailed profiles of contractors, complete with reviews and ratings from previous clients, provided valuable insights into the reputation and quality of their work.

The bidding system on Buildzoom is a great way to ensure competitive pricing. Contractors submit bids for projects, allowing homeowners to compare quotes and choose the option that best fits their budget. This transparency in pricing is a significant advantage, especially for those who are working within specific financial constraints.

The communication tools on the platform also contribute to a smooth and efficient process. The messaging system allows for direct communication between homeowners and contractors, facilitating clear and timely exchanges of information. This feature proved invaluable for discussing project details, asking questions, and clarifying any concerns.

However, the platform could benefit from more robust project management tools. While the communication features are helpful, having additional tools to track project milestones, timelines, and budgets within the platform would further enhance the user experience.

Buildzoom's customer support was responsive and helpful throughout the process. Any questions or concerns were addressed promptly, and the support team demonstrated a commitment to ensuring a positive experience for users.

In conclusion, Buildzoom is a reliable platform for finding and hiring contractors. Its user-friendly interface, extensive contractor database, and transparent bidding system make it a valuable resource for homeowners seeking to embark on home improvement projects. While there is room for improvement in terms of project management features, the overall experience with Buildzoom was positive, and I would recommend it to others in need of reliable contractor connections.

Date of experience: November 10, 2023
California
1 review
0 helpful votes
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Excellent!
February 19, 2024

Excellent service to get information about any contractor you may want to hire

Date of experience: February 19, 2024
Customer S. BuildZoom Rep
9 months ago

Thank you for your review! We're glad you found our service excellent for getting information about contractors. Your feedback is much appreciated!

Arkansas
1 review
0 helpful votes
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Good site
March 30, 2024

Site was fast and easy to use, great service fast and reliable.

Date of experience: March 20, 2024
Customer S. BuildZoom Rep
9 months ago

Thank you for your review! We're delighted to hear that you found our site fast, easy to use, and our service reliable. Your feedback means a lot to us!

California
1 review
0 helpful votes
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Everything went great
March 22, 2024

They show up ontime. Communicate well. Do good work.

Date of experience: March 12, 2024
Customer S. BuildZoom Rep
9 months ago

Thank you for your review! We're glad to hear that our team was punctual, communicative, and did great work. We appreciate your feedback!

New York
1 review
1 helpful vote
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Helped a lot!
June 8, 2023

Buildzoom helped me find a reputable contract with reasonable prices near me!

Date of experience: June 8, 2023
Nebraska
1 review
1 helpful vote
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They are really good
June 29, 2023

They are really good and provide a good services through on them

Date of experience: June 29, 2023
Pennsylvania
1 review
0 helpful votes
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Great!
August 31, 2023

Great company. Helped me get a contractor quick and easy. Everything was smooth and easy.

Date of experience: August 31, 2023
Customer S. BuildZoom Rep
9 months ago

Thank you for your positive feedback! We're delighted to hear that you had a smooth and easy experience finding a contractor through our service. Our goal is to make the process as quick and hassle-free as possible for our clients. If you need any further assistance or have future projects in mind, please feel free to reach out.

Arizona
1 review
0 helpful votes
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Very Pleased
May 21, 2023

Received recommendations and referrals and very pleased with the outcome.

Date of experience: May 21, 2023
Arizona
2 reviews
0 helpful votes
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Got 3 quotes on an electrical breaker run for new panel to our spa.

Job made easy!

Date of experience: July 10, 2023
Pennsylvania
1 review
0 helpful votes
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Great customer service!
July 11, 2023

Extremely friendly and very pleasant to work with!

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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Igor Petrashishin Primebuiltcb.com
September 26, 2023

BuildZoom is a great platform for reliable contractors.

Date of experience: September 26, 2023
Customer S. BuildZoom Rep
9 months ago

Thank you for your positive feedback! We’re glad to hear that you find BuildZoom to be a great platform for finding reliable contractors. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!

California
1 review
0 helpful votes
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Very satisfied
July 24, 2023

The professionalism and customer service was top notch. Thanks

Date of experience: July 24, 2023
Pennsylvania
1 review
0 helpful votes
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Friendly Follow Up
May 4, 2023

Buildzoom reached out & were super nice after my kitchen renovation review

Date of experience: May 4, 2023

Overview

BuildZoom has a rating of 3.8 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BuildZoom most frequently mention great job, customer service and top notch. BuildZoom ranks 3rd among Contractors sites.

service
81
value
71
shipping
19
returns
21
quality
66