business logo of BudgetPetCare

BudgetPetCareReviews 1,675

4.8

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


How would you rate BudgetPetCare?
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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
81
value
73
shipping
77
returns
31
quality
75
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51,903 reviews
California
1 review
2 helpful votes
Follow Elnora H.
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I came to know about BudgetPetCare through my sister who is not only a crazy cat lady, but also a money grubber. If she says that it’s cheap, then it is always worth a look. And this is how I visited the online store of BudgetPetCare. The prices that they offer are unbelievable and. I have been buying products like Frontline Plus and Advantage from them for my Bruno and have never had a bad experience in 2 years. I am a happy and satisfied customer of budgetpetcare and never miss a chance to recommend my friends to try this store. Thank you budget pet care, you have made pet parenting much better and easier!

Date of experience: October 6, 2015
Arizona
1 review
1 helpful vote
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I am buying pet supplies from BudgetPetCare for 2 years now. I was on vacation and left my pooch at a friend’s place. When I returned, Buzo was covered with fleas and was scratching his ears out. As I was out of branded treatment, I had to apply a generic one at that time. However, it was a heavy flea infestation and I was really worried. So, I used budgetpetcare vet service which offers free. The vet seemed kind and advised me to administer Capstar to control this heavy infestation while he is on his regular monthly flea treatment. He also said to be patient for three months as it may take that much time to completely get rid of these nasty fleas. It worked Doc! Now, whenever I see unusual increase of fleas on my pet’s body, I go for Capstar! Moreover, BudgetpetCare is the cheapest store I have ever seen, so, thank you guys for really caring for pets!

Date of experience: September 27, 2015
District of Columbia
1 review
2 helpful votes
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Their products are excellent, rates are affordable, communication is quick and easy, and delivery is perfect! We have been ordering products from their site since 2010 and have never been disappointed. I have recommended their store to a number of friends and they too have had positive experiences. Thank you BudgetPetCare! Getting a customer is easy, but maintaining them is real work. I appreciate all your efforts and consider myself lucky that we found you!

Date of experience: September 14, 2015
Colorado
1 review
4 helpful votes
Follow Paul G.
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I bought a six month supply of what was supposed to be Frontline from BudgetPetCare and it had no effect whatsoever. I used it for three months and by the end of that three months my poor cat and the entire house were infested with fleas.

BudgetPetCare was good on the price and I received delivery in a reasonable amount of time, but the Frontline they sent me wasn't really Frontline and didn't work at all.

What's really a concern about these crooks selling fake meds is that Frontline-type flea products are absorbed into the pet's bloodstream and they remain in their systems for a couple of weeks. These meds have the potential to seriously injure or kill pets. There are many reported cases of canine flea control products killing cats. As a cat owner I've seen warnings in multiple places about how bad it can be to put dog flea control drops on cats.

The point is, if BudgetPetCare is selling counterfeit meds, you never what you are going to get from them. I was lucky, I just got something that didn't work. Imagine how you'd feel if your loved one got sick or died just because you wanted to save a few bucks.

Do yourself a favor and avoid BudgetPetCare.

Date of experience: September 11, 2015
District of Columbia
1 review
1 helpful vote
Follow Danny T.
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Fleas are active in Florida for almost all 12 months. Living here with a cat is a tough job. One day your cat is all healthy and the other day, from nowhere you will find fleas on her. This happens with my cat all the time. I use Capstar for these abrupt flea infestations in my tabby. I usually bought this treatment from a local store. After browsing through some of the online pet supplies store, I realized how much extra I spent buying stuff from local stores. Budgetpetcare had the best prices to offer from what I browsed and I decided to order Capstar. I received the order in 9 days and worked just as efficiently as a tablet from the store works. Capstar has always been an instant flea buster for my feline, but Capstar from Budgetpetcare is an economical flea buster! Thank you guys! I’ll soon buy some more supplies from your store!

Date of experience: August 5, 2015
District of Columbia
1 review
2 helpful votes
Follow Priscilla A.
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Who on earth would miss to buy authentic pet supplies at such low prices! The most attractive feature about budgetpetcare is that they have great seasonal as well as normal discounts. Along with that they never fail to deliver products on time. If you want to buy pet supplies at super saving prices, all pet parents must try budgetpetcare!

Date of experience: July 14, 2015
District of Columbia
1 review
0 helpful votes
Follow Melissa M.
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My first order from BudgetPetCare was before a year. I have been ordering from them since then. Well, recently I ordered Advantage from another seller that turned out to be a fake one and didn’t work for my cat like the Advantage from BudgetPetCare did. My kitty was miserable with fleas and I was helpless as I was not supposed to apply any other treatment for another 20 days. That very moment I decided that I would never buy from any other seller than the BudgetPetCare. They are the best in my opinion and experience!

Date of experience: July 8, 2015
District of Columbia
1 review
0 helpful votes
Follow Robert W.
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This is my first order with BudgetPetCare and I am awestruck looking at the prices. They are almost half of the maximum retail price. On top of the slashed prices, they have special offers for some of their products. I have been using K9 Advantix for my dogs and luckily there was a great discount on it. I was able to buy an 8 month supply of K9 Advantix for just $55! I almost saved 50% of the total price. Companies like BudgetPetCare are really making pet caring affordable! Thank you guys, especially for the prices! Awaiting my order!

Date of experience: July 6, 2015
District of Columbia
1 review
1 helpful vote
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I am a freelancer and don’t have a steady earning. Though, that does not affect the love for my dogs Michael and Maasha! But still I try to cut down the pet care budget as much as I can (you know how expensive can pet treatments can be). With the summers coming I had an assignment for which I had to travel. And with summers, I cannot skip the flea and tick treatments for my darling pooches. Being short of money, I was looking for cheaper options and that’s when I found BudgetPetCare while I was browsing online pet stores. I ordered the Frontline Plus which is sold at super trimmed prices on BudgetPetCare without giving it any second thought. Really guys, you helped a lot in maintaining my summer budget with your almost half the actual prices. I am still awaiting my order and hope everything goes fine! Thank you BudgetPetCare!

Date of experience: July 5, 2015
Arizona
1 review
4 helpful votes
Follow Guadalupe S.
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I ordered Advantage from Budgetpetcare for the first time and I had a great experience. I ordered it almost two months ago. The delivery was as they promised; I received my order after 9 days, which they have clearly mentioned on their site. Product rates were unbelievably low and there was some kind of discount when I ordered. So for me it was like a bonanza offer. Timely delivery without shipping charges was unexpected and flattering altogether. Secondly, when I applied the product to my dogs, they worked as they had described in their descriptions. My dogs are still flea free which was driving force of writing this review. So, all in all their overall performance was impressive!

Date of experience: June 3, 2015
Arizona
1 review
0 helpful votes
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My first order on BudgetPetcare was before a month or so. Everything was just fine except that it took a bit longer to deliver the product. But, that’s okay. They have mentioned it already on their site about it so we can’t complain. Anyways, I won’t be able to buy Frontline Plus at such discounted price. My feline had developed bad food habits from past some days. I had seen a column of free vet consultation on budgetpetcare when I ordered my first. So, I asked the vet before 5 days about it and the vet was very fast to reply. He explained it to me in detail and also asked me to let him know back about the condition. Very polite and caring! I think it’s pretty cool what they are offering to pet parents like us without any cost!

Date of experience: May 27, 2015
Arizona
2 reviews
0 helpful votes
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When you deliver perfection, it seems that their whole team deserves to be appreciated. I have been buying products from BudgetPetCare for 3 years and I have had a flawless experience. I have ordered almost all treatments, frontline, advantage, Advantix, etc. All at huge discounts! Their efficacy has never altered and I have always received my orders on time. Free shipping is like the cherry on the cake. I have called their customer care several times and they are the most co-operative informers. Besides, the site has great descriptions. Any new pet parent would easily understand the product. And the most amazing thing about them is their free vet service. Their vet has helped to save me huge bucks that a vet visit would have cost me. Overall, BudgetPetCare has a great team! Way to go guys!

Date of experience: May 25, 2015
Maine
1 review
5 helpful votes
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Frustrating!
May 25, 2015

I ordered Frontline on May 10,2015 from Budget Pet Care. They claim to have shipped it on May 12,2015. It is now May 25,2015 and I still have not received it! Their method of shipment does not provide a tracking number so I can not track it. Even if they shipped this product from the furthest corner of the world I should have received it within 7-10 days. Unless, of course, they sent it on the back of a turtle. I certainly will never do business with this company again. The ticks are horrible in Maine this year, I am picking 10-15 ticks off of my two dogs every day.
I have purchased Frontline from Fatman's Doghouse in the past and always received the shipment within 5 days. I strongly recommend them. I wish I ordered from them this time.

Date of experience: May 25, 2015
Canada
1 review
0 helpful votes
Follow Trudi J.
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My tabby did not allow me to treat with topical solutions for fleas like frontline plus. I was very worried as the spring was hovering over and she has a thick coat. I am a regular customer of BudgetPetCare and it struck me that they also provide a free vet service. So there I was, querying about my little problem and asking about any alternative that my cat would readily allow me to apply. The vet answered me immediately and his answer really helped me. He suggested me to go either with Capstar or Program suspension teal. He explained it really well which helped me choose a suitable option for my tantrum thrower. I chose Program suspension teal as it was just a paste that I thought she would lick without any fuss. And, it worked! I really appreciate your service guys. Authentic products at the lowest price possible and timely deliveries that charges nothing! I don’t think any other site can match their standard. Thank you BudgetPetCare! It seems you really care for the pets and are not making your presence online only for dollars!

Date of experience: May 8, 2015
Canada
1 review
0 helpful votes
Follow Claudia K.
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I ordered Advantage for my dog from BudgetPetCare before a few days. As it was my first order I had a mixed feeling of excitement and nervousness. The reason of my excitement was that I found Advantage for my pooch at such discounted price and nervousness because I was not sure of its authenticity. The application date to my dog was before three days and I applied Advantage like I do every time. And, today my furry friend is absolutely free. My experience was just a smooth one! The price was highly discounted, it arrived on time and gave me the desired results. So, in all I am totally impressed with the service of BudgetPetCare and I am looking forward to my next order. Just ordered Wound gard and CleanEar!

Date of experience: May 4, 2015
Canada
1 review
1 helpful vote
Follow Nora V.
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I have been shopping with BudgetPetcare for a long time now. Now, they already have the lowest prices in the market but, you know what I liked about them the most? Their offers! Yes, there is always some kind of sale going on at BudgetPetCare. For instance, they had 7% discount on all pet products on Easter. Then there is a very attractive offer of bulk orders for frontline plus going on for a very long time. I have already ordered in bulk once and just placed my second order. It is always exciting to shop from their store. I have never had a bad experience of fake product or untimely deliveries. Everything is just as it should be. Perfect!

Date of experience: May 1, 2015
Missouri
1 review
9 helpful votes
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Ordered frontline 2 weeks ago and have never received it, was hoping this company wasn't a fraud. Makes me wonder said order shipped a long time ago. Tried tracking package but couldnt.

Date of experience: April 30, 2015
Canada
1 review
1 helpful vote
Follow Sandra W.
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I have never found an online seller with such huge discounts on pet care products. I foster dogs and it becomes very difficult and expensive to take care of pets. BudgetPetCare has relieved me from all the financial stretches as they offer the same products that I used to buy from other sellers in almost half the price. It seems because of your service many pet parents would be able to foster or adopt a number of pets as the cost of pet products is one of the factors that affects the pet adoption decisions. Thank you BudgetPetCare

Date of experience: April 28, 2015
Canada
1 review
0 helpful votes
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I was in a hurry when I ordered Program for my dog which led me to a big mistake. I had ordered Program for my 5 year old dog, but when it arrived, it was for a wrong weight range. I was furious at first as I thought it was their mistake. I made a call to the BudgetPetCare customer care and some guy named Bryan answered my call. He was extremely polite in the response of my screaming. I am so embarrassed now! Well, he said that I ordered it wrong and tried to explain my blunder. He was very calm which made urged me to think and it turned out to be my fault. Well, then I apologized and asked him if they can take the package back and deliver the appropriate one. And, he agreed! I was so happy that I chose BudgetPetCare! Thank you Bryan, I owe you a big one!

Date of experience: April 27, 2015
Georgia
1 review
21 helpful votes
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If you buy Frontline Plus from www.budgetpetcare.com be ready to get disappointed. Its the wrong version from South Africa! I called Merial and they said do not use it! Nuff said! Thanks Merial for being a stand up company and replacing it for FREE!

Date of experience: April 24, 2015