business logo of BudgetPetCare

BudgetPetCareReviews 1,678

4.8

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
81
value
73
shipping
77
returns
31
quality
75
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51,902 reviews
Canada
1 review
1 helpful vote
Follow Vivian B.
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I am extremely happy to be a proud customer of BudgetPetCare. The customer service representatives of the store are extremely polite and emphatic to all the questions. They are courteous to solve all your concerns and they ensure that the needs of the pets are given the priority and that to me is the best thing about this online pet store. Loving this purchasing decision!

Date of experience: May 2, 2016
Missouri
1 review
1 helpful vote
Follow Virgie R.
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It is really surprising when you find an online pet store that sells products that are cheaper than your own veterinarian. Such was the case with me. I was duped by my veterinarian for six long years and lured into purchasing pet supplies for my furry friends thinking that only after paying high costs can I ever get genuine quality products.

But amazingly, I was suggested to try BudgetPetCare by one of my colleagues who buys from the online store regularly and since that day I have been purchasing pet care supplies from this site. I hope that these guys carry on with their good work and introduce newer pet care products that improve the lives of our pets.

Date of experience: April 25, 2016
Virginia
1 review
2 helpful votes
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I purchased Frontline Plus for my doggie several days ago from the online pet store and was pleasantly surprised with the easy tabs and information enumerated on the website. Not only are these guys best in this business because of their extremely cost-effective pricing and zero shipping policy, but the quality of the products received is extremely good and they also provide a 100% money back guarantee if you do not like the product. So it is a win-win situation for a pet owner!

Date of experience: April 25, 2016
Washington
1 review
3 helpful votes
Follow Krystal M.
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I have subscribed to receive email newsletter from Budget Pet Care that has helped me to receive coupons and discount offers from the online store at a price that does not hurt my pocket. Now I do not miss out on getting pet products at an amazing price and not to forget the excellent quality of the products Highly satisfied customer Thank you Budget Pet Care.

Date of experience: April 21, 2016
Washington
1 review
1 helpful vote
Follow Richard F.
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I love shopping for pet products from Budget Pet Care. It has a wide array of pet care supplies containing an extensive range of pet categories that are generally hard to find in local stores. I strongly recommend their flea and tick treatments and wormers as you can get a wide array of options available in these categories which would fulfill your requirements.

Date of experience: April 21, 2016
Maryland
1 review
1 helpful vote
Follow Michelle B.
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They will send you the confirmation of what you expected before you hit order. A couple of days later if you check your account they will hit you again for another couple of bucks. I find this to be very unethical practice.

Date of experience: April 20, 2016
Washington
1 review
1 helpful vote
Follow Donald S.
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I am awestruck by this pet supplies store. My two doggies Fluffy and Max love the taste of the oral flea and tick preventative treatments from BudgetPetCare. The prices at the online pet store are highly reasonable (in fact next to none I have browsed so far) with excellent quality. I would recommend other pet owners to try this online store and see for themselves A highly satisfied pet owner.

Date of experience: April 18, 2016
North Carolina
1 review
1 helpful vote
Follow Pamela P.
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Have gone through several pet blogs in the last couple of years, but this online store has amazing bloggers who impart invaluable pet care knowledge apart from the amazing collection of pet supplies that they have at their disposal. I read their blogs and then purchase pet care supplies that are best fit for my furry friends. Highly recommended pet supplies store in USA! Love every inch of knowledge that I get from them. A die-hard pet owner

Date of experience: April 13, 2016
Washington
1 review
1 helpful vote
Follow Linda A.
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A fantabulous pet supplies site with surprisingly curtailed prices that did not hurt my pockets. I had one of my delivery misplaced which was replaced promptly by the customer service guys in no time! I am a shift worker and so had to call them at obnoxious hours, but pleasantly received a cheerful reply from the other end. The customer service is so helpful that they give you a call whenever you are not able to reach them or the phone gets disconnected. What more can I say about this wonderful company. A HIGHLY RELIABLE PET SUPPLIES BRAND IN USA!

Date of experience: April 4, 2016
Virginia
1 review
1 helpful vote
Follow Justin E.
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To get best pet products and manage pet costs, including regular treatments, I completely rely on budget pet care. All the products are authentic and that too at low prices compared to other sites. The money back guarantee of budgetpetcare has kept me long with this site as they stand on this policy. If you are looking to get spend less on your pet supplies, order once at budgetpetcare and see the difference. I am always satisfied with their amazing prices and best customer services.

Date of experience: March 29, 2016
GB
1 review
1 helpful vote
Follow Petrina M.
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We were looking for frontline plus and Malaseb Shampoo online for our two collies. The product we used to buy from our local store was too costly and we wanted to save a few bucks so we can invest in buying dog toys. So searching online, we came across budgetpetcare and the prices seemed fair. But, when compared with other sites, we saw that it offered the lowest price. We were happy to find this site and ordered both the treatments. Now, eagerly waiting for the product to arrive.

Date of experience: March 22, 2016
Bermuda
1 review
1 helpful vote
Follow Marguerite T.
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This must be my 7th order on budget pet care. Their prices and services are unmatchable. Frontline Plus and Endogard are my regular orders and they work fine. I have talked to their customer care representatives several times and they seem very friendly, calm and informative. I always get my order within 7-9 days. In all it is always pleasure to shop from budget pet care. I recommend to all my friends.

Date of experience: March 17, 2016
VC
1 review
1 helpful vote
Follow Leroy H.
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I have always used frontline plus for my pooch but recently it was not working up to the mark. The call centre guy from Budget Pet Care suggested me to change the treatment explaining about fleas developing immunity when we apply the same treatment. Well, I followed his advice and ordered Advantage. It worked perfectly for my pooch and me too as they offered the product at extremely cheap rate.

Date of experience: March 11, 2016
Texas
1 review
0 helpful votes
Follow Erica B.
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I have ordered many a times from Budget Pet Care and have seldom noticed any price rise on their site. This fact has made me their returning customer. Prices are low, discounts are genuine and so are the products. Thanks for making pet care easy for people like us!

Date of experience: March 1, 2016
California
1 review
0 helpful votes
Follow Julie O.
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I lost my job and am living off on my savings currently. Cashews health was my first concern when I lost my job as to how will I afford Frontline Plus for him now. I then searched a lot on the internet for cheapest possible options. I am glad that I found Budget Pet Care just then. After almost 3 days of research I chose this site as then I did not find any with lower prices than Budget Pet Care offers. I just received my order and cant thank enough for offering best treatments at such competitive prices. Thank you guys!

Date of experience: February 22, 2016
Oregon
1 review
0 helpful votes
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I wanted to buy a 4 month supply of K9 Advantix for my 2 dogs, Minnie and Scooby. I was going to buy 2 packs of 4 doses when I came across this offer on Budget Pet Care. They offered 2 free doses of K9 Advantix on a purchase of 6 dose pack. And the benefit was that the prices were already less than the other sites and plus, I got 8% discount. I got exactly what I needed for my dogs with spending the sum that I usually do. I saved big with this purchase and I thank budget pet care for it!

Date of experience: February 14, 2016
Canada
1 review
0 helpful votes
Follow Diane M.
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This was my first purchase at Budget Pet Care and I must say that it was a great experience. Though the order was delivered after 12 days, but they do say on their site about the number of shipping days. However I think the prices and discounts are worth the wait. I almost saved about $9 on my order. I will definitely recommend it to all my friends.

Date of experience: February 11, 2016
Washington
1 review
1 helpful vote
Follow Roxanne G.
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I have never seen such as competitive prices as these people offer at Budget Pet Care. This must be my 9th order and I have never had any issues with their service. I am going to stick around as long as they sell, and enjoy affordable pet care. My friends too are having fun buying from Budget Pet Care for their dogs and cats. It’s great to have such non-profit store on the web. They make pet care easy and reliable. Thank you guys! I appreciate your efforts!

Date of experience: February 10, 2016
New York
1 review
0 helpful votes
Follow Laura P.
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I know how expensive pet parenting can be as I am a guardian of 4 dogs and 2 cats. I recently found Budget Pet Care and was shocked to see the prices of products! The rates were almost half of the selling price over the counter. I ordered 4 packs of K9 Advantix and got 8 doses free, 2 for each pack. On top of the free doses I also got 8% discount on the total bill. This purchase saved me almost $200. I appreciate the efforts of Budget Pet Care of making pet care affordable to this extent. Thanks a lot guys!

Date of experience: February 3, 2016
Florida
1 review
0 helpful votes
Follow Pamela L.
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Two of my friends are regular customers of Budget Pet Care and they recommended it to me before a long time. I tried their online store before a few days and was convinced that my friends were right about the store all along. I saved almost $10 on my single purchase and got my order at the door step for free. The package was just like they promised and as a matter of fact this may have been my cheapest purchase for Jimmo. The product worked fine too. I would recommend Budget Pet Care to save big bucks on the same huge brands that we use!

Date of experience: January 26, 2016