business logo of BudgetPetCare

BudgetPetCareReviews 1,203

4.8

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
79
value
73
shipping
77
returns
31
quality
75
This company does not typically respond to reviews

Instant Feedback

51,876 reviews
Germany
1 review
1 helpful vote
Follow Leroy Z.
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I wasn’t aware that the fleas in our areas have become immune and I bought 12 months’ supply from Budgetpetcare.com. On my vets advice I wanted to discontinue frontline plus and try k9 advantix II. Budgetpetcare took the remaining 9 months’ supply and supplied me K9 advantix II. I am satisfied with guarantee and service hence recommend them.

Date of experience: September 23, 2014
Hawaii
1 review
1 helpful vote
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I had to wait for 2 weeks for my order to arrive. It did raise a concern but when I used the product, it just took away all fleas from my pet’s body. They informed me that certain products are shipped from outside the US and so will take 15 days for delivery. I am satisfied with the company’s customer service. The prices are super cool and worth waiting for. I am looking forward to shopping more from them.

Date of experience: September 23, 2014
Georgia
1 review
7 helpful votes
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I call BudgetPetCare a scam
September 19, 2014

I call BudgetPetCare a scam. Order # *******. Order Date 06-23-2103 Total $297.87.

Two vials of a six-pack of flea control for kittens & small cats contained NO medication. I still have the remaining four vials from the same pack for inspection.

Two calls to *******410 remain unanswered. Beware no customer service from BudgetPetCare. I again, call the company a scam.

Date of experience: September 19, 2014
Florida
1 review
1 helpful vote
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It is wonderful to purchase pet supplies in just few clicks. BudgetPetCare is easy to navigate and cheapest for Frontline Plus online. I have bought last two orders and I am satisfied with their product and service! Will certainly buy more from them.

Date of experience: September 19, 2014
Connecticut
1 review
1 helpful vote
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Budgetpetcare.com's ask a vet has been a great help as I live in remote place and I have been able to get vet's advice through its online form. Though the reply came in 48 hours but the advice worked. I wish I could spk to the vet.

Date of experience: September 17, 2014
Arizona
1 review
1 helpful vote
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After placing an order when I saw some bad reviews I was scared. I waited for 2 weeks before the product arrived and they were genuine. 2 weeks I agree is long but the savings of 60% made up for the time. Will try them again.

Date of experience: September 16, 2014
Illinois
1 review
0 helpful votes
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I have been a regular customer of BudgetPetCare. I buy Capstar and wormers for my dogs at 1/3rd the price I used pay my local vet. I find the product genuine & effective and I am happy with their services.

Date of experience: September 11, 2014
Georgia
1 review
0 helpful votes
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BudgetPetCare is one site that offers top pet care supplies at hugely discounted rates. My orders are delivered on time without any damage to the product. I am highly satisfied with your customer support team as they answer all my queries. Thank you for excellent service and support.

Date of experience: September 9, 2014
Texas
1 review
3 helpful votes
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Do not order from this BOGUS company they are in the UK all foreign customer service which do not help what so ever! Takes 2 to 3 weeks for shipping... with NO tracking #... would give No stars if it allowed

Date of experience: September 8, 2014
Oregon
1 review
1 helpful vote
Follow Rose M.
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For more than 3 years I have been ordering frontline plus from BudgetPetCare.com. I am very happy with their product selection, price and customer service. My product has always gotten to me quickly and even though it is sometimes subsituted with the UK version, my cats have never had an issue with it and also no fleas ever since using this product from this company. They always have some type of discount available and they automatically put that into your order for you. Shipping is free too!

Date of experience: September 6, 2014
Indiana
1 review
0 helpful votes
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I am happy to find your website and huge discounts on pet supplies. A month ago, I made an order for my three dogs and yet I got wrong flea preventive treatment for my dogs. I called customer service and explained the situation. They helped me purchase the correct flea medication and gave me refund for the wrong one. My experience with the company was a good one. Thank you BudgetPetCare.com

Date of experience: September 2, 2014
Florida
1 review
1 helpful vote
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I called up customer service about this and was told that the product has been shipped, though he will check the status with the company’s logistics and will inform me. The next day, the gentleman called me up and was apologizing saying the address was mistaken for the other. He assured me that I would soon receive the package at the end of the day. I soon received the product and was happy to see that the company was very much into customer care.

Date of experience: September 1, 2014
Missouri
1 review
0 helpful votes
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Thank you people at BudgetPetCare. I specially thank Stefie for being helpful and kind. With his help, I found the right product for Sandie’s flea problem. The whole process was quite easy and I got my delivery on time. Thank you guys!

Date of experience: August 23, 2014
District of Columbia
1 review
1 helpful vote
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Buying pet supplies from Budgetpetcare was a good experience. It was safe, hassle-free and just within few seconds all the process done. This is the first time I am buying from your company and happy that you have decent prices.

Date of experience: July 28, 2014
Massachusetts
1 review
0 helpful votes
Follow Ray C.
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I placed an order for Frontline Plus for my two dogs. I researched many websites and BudgetPetCare.com was by far the cheapest. They have all the name brand products for your pet for a fraction of the price of other suppliers. They are very quick with their shipping and ale
Ways have discounted offers. For those of us who love our pets and want the best for them, BudgetPetCare.com is a must.

Date of experience: July 24, 2014
District of Columbia
1 review
1 helpful vote
Follow Wayne H.
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I just want to say thank you to budgetpetcare free vet consultation. The session was helpful and I got answer for my pet problem. I also bought Frontline Plus and it perfectly worked on my pet. I am happy for my kitty, as she is not having any flea infestation. Thank you once again.

Date of experience: July 1, 2014
District of Columbia
1 review
0 helpful votes
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I am satisfied with your company budgetpetcare as it was great experience buying from you without any problems. For the first time, I bought pet products from you and with your buySAFE Guarante, I knew that this is the right place to purchase from. Thank you from Hecy, my pug and from me!

Date of experience: July 1, 2014
Virginia
1 review
0 helpful votes
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Thank you BudgetPetCare for your wonderful customer service for any inquiry I might have and now I am more confident of purchasing from your site due to buySAFE guarantee. Now, I am not worried about misuse of my personal information. Thank you once again.

Date of experience: July 1, 2014
Virginia
1 review
0 helpful votes
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As an animal shelter partner, I love Budgetpetcare, the prices are great.

Date of experience: June 27, 2014
California
2 reviews
1 helpful vote
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Budgetpetcare.com is awesome! I've been purchasing pet supplies from them for several years and they have the lowest prices, best customer service and fastest standard shipping of all the online pet retailers I've tried. All of my family and friends get their pet supplies from them and they're very happy too. Give them a try!

Date of experience: June 26, 2014