business logo of BudgetPetCare

BudgetPetCareReviews 1,209

4.8

From the business

BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.

We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.

We Offer:

> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee

We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.

Happy Shopping!

Customer Care Team

1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com


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BudgetPetCare Reviews Summary

The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.

This summary is generated by AI, based on text from customer reviews

service
79
value
73
shipping
77
returns
31
quality
75
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51,876 reviews
Canada
1 review
0 helpful votes
Follow Ann C.
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I was in a hurry when I ordered Program for my dog which led me to a big mistake. I had ordered Program for my 5 year old dog, but when it arrived, it was for a wrong weight range. I was furious at first as I thought it was their mistake. I made a call to the BudgetPetCare customer care and some guy named Bryan answered my call. He was extremely polite in the response of my screaming. I am so embarrassed now! Well, he said that I ordered it wrong and tried to explain my blunder. He was very calm which made urged me to think and it turned out to be my fault. Well, then I apologized and asked him if they can take the package back and deliver the appropriate one. And, he agreed! I was so happy that I chose BudgetPetCare! Thank you Bryan, I owe you a big one!

Date of experience: April 27, 2015
Georgia
1 review
21 helpful votes
Follow Tony W.
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If you buy Frontline Plus from www.budgetpetcare.com be ready to get disappointed. Its the wrong version from South Africa! I called Merial and they said do not use it! Nuff said! Thanks Merial for being a stand up company and replacing it for FREE!

Date of experience: April 24, 2015
Canada
1 review
0 helpful votes
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I ordered K9 Advantix for my dog before two months from BudgetPetCare for the first time. Prices here are unbelievably low! It’s like buying branded products at the rates of generic ones. The package arrived on time which took me by surprise as they have free shipping. I applied the treatment on my dog before 25 days and I am happy to say that I do not see a single pest on his body after all these days. K9 Advantix worked so well for my Maggie that I am neither going to change the treatment nor the seller, ever! Thank you BudgetPetCare!

Date of experience: April 24, 2015
Canada
1 review
0 helpful votes
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I was using Frontline Plus for my dog from past 4 years but all of a sudden it seemed that the treatment was not working anymore. There were fleas all over my Scarlet. I am a regular customer at BudgetPetCare and have never experienced the bitter side of it. They also have a free veterinary service which I thought would be the right thing to do. I talked to their vet about the situation and he guided me through very well. He explained me that due to continuous use of any particular treatment, the parasites become immune to them. I just need to change the treatment and he suggested Advantage for my Scarlet. I am so happy to see that my pooch is finally free from fleas. I tell you, BudgetPetCare is the most reliable seller I have known so far!

Date of experience: April 21, 2015
Canada
1 review
1 helpful vote
Follow Iris C.
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I was whining about pet care expenses yesterday in front of my friend. Usually it's affordable but I lost my job before 2 months. While I was being fussy about it, he advised me to try BudgetPetCare to buy stuff for my Bruno. And WOW! It turned out to be a great budget protector. I just ordered Advantage for my pooch and BudgetPetCare saved me half of the bucks that I usually spend on other sites. Now let's see how the product quality turns out to be! But 10/10 for super saving prices! Thank you guys!

Date of experience: April 14, 2015
District of Columbia
1 review
1 helpful vote
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I was searching an online store to buy flea and tick medicine for my Bruno. After comparing 5-6 sites, I found that budgepetcare.com had very affordable prices and a free shipping service. I was very excited after seeing their discount rates. I ordered Frontline Plus for my pooch from their site and was eagerly waiting for the delivery. When I told my friend about budgetpetcare, she totally scared me by saying that at such trimmed prices, they may give you unauthentic products. I was just praying that everything goes right. Well, they delivered on time, which was a plus. Then I applied the treatment to Bruno. Frontline Plus too showed amazing results on Bruno. He was flea free for an entire month. With discount price, timely delivery and effective results, I had 100% customer satisfaction with budgetpetcare.com. I recommended this site to all my friends!

Date of experience: April 7, 2015
District of Columbia
1 review
0 helpful votes
Follow Brantlee R.
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I have just placed an order for Frontline plus and this is my second one. Until a few months back, I had been using generic products, but budgetpetcare.com made it possible to buy branded products for my Tars. He is a fun loving dog and my heart. On my first order, I had a very pleasant experience which brought me back here. It makes me very happy to buy the best products for my dog. The pack of Frontline plus which I ordered last time was delivered on time and the treatment was super-effective! Thank you guys for being so reliable!

Date of experience: March 20, 2015
District of Columbia
2 reviews
2 helpful votes
Follow Kathryn F.
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I have been their customer for a while now and believe me, they never give a chance to complain about. My friends had surprised me with an abrupt short visit to beach which I denied because, I never leave my pooch alone. The thing was, my dog was infected by fleas and I was out of Frontline plus treatment. There was no way I could go with my dog all sick and scratchy. But suddenly I remembered that once a vet from budgetpetcare.com had suggested me to always be stocked on Capstar, a temporary flea treatment. Bless you and your vets, budgetpetcare.com! I treated my sweet little tyke with Capstar which relieved him from fleas in no time. That was the most memorable trip! Now, all my friends too prefer shopping from their site, after all, they are always there to help!

Date of experience: March 10, 2015
California
1 review
0 helpful votes
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I always order after going through the reviews. But here at budget pet care, I was caught in a tug of war of both, positive and negative reviews! My instincts told me to give it a shot, and I’m glad that I did. Cherry, sweet little pooch of mine was affected by several external parasites apart from fleas. I needed a thorough treatment which I got at budgetpetcare.com. I ordered K9 advantix for dogs and it gave magical results to Cherry! She was absolutely free from fleas and other parasites. The best thing of this seller is that it delivers on time and in a perfect package. Their prices and free shipping is like cherry on the cake! I loved their service and will definitely buy from this seller more often. By the way, this name, budgetpetcare, definitely suits them! They care for our budgets and pets too!

Date of experience: February 25, 2015
California
1 review
0 helpful votes
Follow Christal B.
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I ordered Frontline plus from BudgetPetCare. The order was delivered on time & their prices are much lesser than what I pay to my vet. Frontline plus is working very well on my Jordan and now I see no fleas on him. I am very happy and satisfied with their service and pricing. Thank you BudgetPetCare!

Date of experience: February 11, 2015
Hawaii
1 review
0 helpful votes
Follow steven t.
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I have been using program flavor tablets as frontline has not been effective in our area. It was expensive compared to other spot on flea treatments until I found budgetpetcare. Not only their prices are good but also it is shipped free. I have referred them to my family and friends.

Date of experience: January 15, 2015
North Carolina
1 review
1 helpful vote
Follow Dennis D.
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The best part about BudgetPetCare is that it sells genuine pet supplies at cheapest prices. Their free shipping service makes the overall budget becomes very less. So, I get best products at least prices. Products are working well so, I am really happy.

Date of experience: December 29, 2014
Georgia
1 review
1 helpful vote
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I made an error and ordered a wrong size of frontline plus for my dog. I realized my mistake when I received the order. I called their customer care and they were happy to replace my order with correct size. Great customer service and prices!

Date of experience: December 9, 2014
Florida
1 review
1 helpful vote
Follow Mark M.
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I have been buying frontline plus for my cats for last 2 years from this site and I see that the prices have remained same at $18.99 plus free shipping. I recommend budgetpetcare.com.

Date of experience: December 2, 2014
Virginia
1 review
1 helpful vote
Follow Jackie O.
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My budget for pet care was booming and I wanted some supplier that offers Capstar flea tablets at reasonable price. I found Budgetpetcare to be reasonably priced with free shipping. I am happy to buy from here, Thank you guys! I recommend this site to all pet parents.

Date of experience: November 26, 2014
California
1 review
2 helpful votes
Follow Beatriz C.
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Tired of the delay caused by online pet suppliers, I switched to BudgetPetCare. The site has been delivering products on time except once when there were few public holidays falling in the same week. Overall, I have a nice experience buying from this site. I suggest this site to all.

Date of experience: November 4, 2014
Texas
1 review
2 helpful votes
Follow Jim V.
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I have dealt with this company for at least four years. I have had no issues whatsoever. Those with concerns about Frontline Combo (the UK version of Frontline Plus) should pay the additional amount and get it from them. They now offer both. However, Frontline Combo is the identical product as Frontline Plus and the difference is that Plus is sold in the US THROUGH VETS ONLY and Combo can be sold without a vet. There is no difference between the products and I would recommend it to anyone. The company now offers the option of purchasing either Frontline Combo (at a lower cost) or the US version of it, Frontline Plus (at slightly higher price).

The company's customer service, when I did have a question, was great. I would recommend this company to anyone without reservation.

Date of experience: October 28, 2014
Massachusetts
1 review
1 helpful vote
Follow Helen M.
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I have been ordering from this site since a year. The products have been giving very good results. My pets look really healthy now. I like the discount deals offered by them on branded products. My pet care budget has now reduced by nearly 40%. I am a happy and satisfied pet parent now.

Date of experience: October 27, 2014
Arizona
1 review
2 helpful votes
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I have been ordering from this site since a year. I like the discount deals offered by them on branded products. My pet care budget has now reduced by nearly 40%. I am a happy and satisfied with their service.

Date of experience: October 20, 2014
California
1 review
0 helpful votes
Follow Ryan S.
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Ordered Bayer Advantage II for my kitten on September 29th. After ordering, I searched on the internet for reviews about the site since the price was a lot cheaper than Amazon or any other store. I was freaked out by the bad reviews I was reading, and I also realized that I used the shipping address on the order form. I emailed them about it asking for a tracking number and to change the address and received no reply. I thought it was a lost cause, but to my pleasant surprise I received the flea medicine via USPS on 10/6 at the correct address. I haven't tried out the medicine yet, but it looks legit and I'm satisfied with my experience with the site.

Date of experience: October 7, 2014