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From the business
BudgetPetCare.com sells Pet Supplies at affordable prices. We believe in excelling by providing quality product and excellent customer service. We have continuously worked towards providing quality brand name products at cheaper prices.
We are a Trusted Household Brand of thousands of US pet lovers. Since launching our site www.budgetpetcare.com we have served our customers with pride.
We Offer:
> Genuine Products
> Free Shipping on All Orders
> Free Vet Consultation
> 100% Re-Ship or Refund Guarantee
> 100% Money Back Guarantee
> 3-in-1 Buysafe Guarantee
We take pride in our service. If for any reason you are not satisfied with our products or service please email us at supervisor@budgetpetcare.com and we promise to resolve your issue immediately.
Happy Shopping!
Customer Care Team
1-888-400-8410 (9 AM-6 PM CST) Mon-Sat
Supervisor@budgetpetcare.com
BudgetPetCare Reviews Summary
The company enjoys a generally positive reputation, particularly for its competitive pricing, quality products, and effective customer service. Many customers appreciate the free shipping policy and the availability of discounts, which contribute to significant savings on pet care supplies. However, concerns arise regarding delivery delays and communication issues, with some customers experiencing challenges in receiving timely updates or responses to inquiries. While the majority express satisfaction with the overall service, the company would benefit from enhancing its order tracking and customer support to address these recurring issues.
This summary is generated by AI, based on text from customer reviews
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We bought K9 Advantix and got 4 doses free. Though we read the reviews afterwords, we did receive the products in 7 days and they are working on my dogs fine.
I will get them a try as the prices are great and they do have repeat customer discount of further 6% for my next order.
BECAREFUL; ordered frontline flea and tick and it is counterfit. Product is not EPA approved in the USA. Frontline's packaging is different and this product does not work. Google Frontline counterfit products before you buy!
The verry worst ording expierence ever, never recieved my order, they save your phone number, and after you order they would never answer the phones untill you call from a differnt number... STAY AWAY-STAY-AWAY
I thought I would try them since there prices were good and usually have good luck ordering on line. DO NOT ORDER FROM THEM! You will never get your stuff! I waited for over a month and still didnt get my shipment. They kept assuring me it was shipped but could never get a tracking number of any kind. They are hard to get a hold of and rarely answer the phone or emails. This is a scam!
My recommendation is to NOT use these people!
The 1st time I ordered from them my order never shipped, I called to find out where it was after two weeks, only to learn they hadn't shipped it. I canceled it.
Last month I decide to try again, because they do have good prices. After one week, my order had not arrived, although I was assured it had shipped. I was told it should take 7-10 business days. I called after two weeks after still not receiving my order and was then told it takes 7-14 business days. After 3 weeks and 15 business days I have still not received my order. They have not returned my phone messages or emails since. Lousy customer service, if any!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members