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Buckle
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buckle.com
Colorado
1 review
1 helpful vote
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Great service!
October 21, 2022

They know size and shrinkage. Very knowledgeable and helpful. I wasn't planning on buying and I bought 3 pair of jeans. Mckayla and Kaitlin were the best! Chapel hills mall

Date of experience: October 21, 2022
Colorado
1 review
1 helpful vote
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Worst store in Topeka
I will never give them any more of my money
New manager is awful
Tried to take back a brand new pair of jeans and she would not let me return them
She acts like she is superior to everyone
Awful person
The girls who used to work there from the mall were wonderful but then they changed management
I'm seriously going to tell everyone how awful they are
Please don't shop there
I should have read reviews on them before I bought from them
I'm close if my credit card down

Date of experience: August 12, 2021
California
4 reviews
3 helpful votes
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Great customer service
September 11, 2021

Firstly, they have GREAT quality clothing of many brands. Thier sizing is always true to chart & consist. They check things before sending them out and if there is EVER any issue or even just something you don't fit as much as you'd hoped, they are always very kind and helpful. VERY HELPFUL CUSTOMER SERVICE. Great place to buy from and know that you will never be ripped off.

Date of experience: September 10, 2021
GB
1 review
1 helpful vote
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After asking for updates over the period of a month, with useless responses, they finally admitted that the package was "lost" and that i will be refunded.

Date of experience: January 21, 2021
California
1 review
3 helpful votes
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Went to the Vancouver store and was extremely unhappy with the staff. I saw one person on their cell phone, and another was trying on shoes. There was one guy working on a piece to hold sunglasses or jewelry or something, and the employees were making fun of him, as he was THE ONLY ONE WORKING. I was appalled by the way the staff would not help the customers, and then would not help one of their own. Absolutely terrible. Shoutout to the blonde guy for actually working.

Date of experience: April 18, 2017
Tennessee
1 review
0 helpful votes
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Love Buckle
February 2, 2019

I was shopping in Tupelo, Ms on January 24,2019, Nikki and Dee were so nice and helpful. It was by far, one of the best shopping experiences I've ever had. This will be my new go to places to shop!

Date of experience: February 1, 2019
Tennessee
1 review
0 helpful votes
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Cant get it right
June 18, 2022

They continuously send the wrong items then make you jump through hoops to try getting it fixed. Horrible customer service

Date of experience: June 18, 2022
Louisiana
2 reviews
0 helpful votes
Follow Evany J.
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Ordered these shoes over almost 3months ago got the first 2pair which wasn't to bad so now been waiting on the other six pair emailed them a few times also said just send my funds back then the final respond so today two pairs of shoes show up smelling like gasoline and a hot mess they done glues some foam together this ain't right I spent $112 with them WARNING DO NOT SHOP WITH THESE PPL! Check these out they just put sum glue on these cause product is strong soon as you open bag and these what came out and the whit shoes smell bad and feel like foam and it's not right

Date of experience: May 21, 2021
Ohio
1 review
1 helpful vote
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Bad customer service!
January 1, 2022

I would never purchase from this store! They will not resolve any issue and the employees could NOT care less!

Date of experience: January 1, 2022
Michigan
1 review
0 helpful votes
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Never missed a payment and they decreased my credit limit. Knocked my score down. Customer service =

Date of experience: February 25, 2022
Michigan
1 review
0 helpful votes
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Ripped out
April 22, 2022

Every pair I buy ripped out at the same place. I tried a bigger pair thinking I gained weight NO THEY ARE JUNK

Date of experience: April 22, 2022
Tennessee
2 reviews
0 helpful votes
Follow JAMIE L.
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I went into the store in Murfreesboro TN last weekend with my husband. This one employee locked eyes on my husband and asked if he needed any help. I told her we were fine. She a few minutes later came back and as I was standing there beside my husband she was deadlocked on him again and just stared. She finally noticed that I was watching her so she walked off. She later came right back to where we were and was still staring at my husband
I don't even recall her blinking at any point
I spoke up and confronted the half dressed girl and my husband and I left the store without purchasing the pants he was on the hunt for. So we went back the next weekend the girl from the previous week was not there my husband grabbed the pair of pants he wanted and we was gonna try them on and another little hussey came and took the pants out of my husband's hand and walked into the dressing room with him and was wanting to help him if he needed to swap sizes I told her I was more than capable of taking care of my husband we didn't need her help. I spoke to the manager I was extremely mad and shaking all over as I told the manager how whoring this place is the way they are running around the store half dresses and to busy trying to flirt with people's men. Ti me this place is nothing but a whole house salimg clothes. NO RESPECT FOR THE COMPANY AND THERE SELVES. WE WILL NEVER SHOP HERE AGAIN.It Really pissed my husband off to. He was really Really ticked both times.

Date of experience: May 29, 2021
New York
1 review
4 helpful votes
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Terrible business practices. Buyer beware. Fighting to get a refund for returned product. Do not trust this company

Date of experience: May 30, 2020
Idaho
1 review
0 helpful votes
Follow Alten J.
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Jeans just rip over nothing not a good quality Jean my brother has had the same thing happen to him I don't have photos

Date of experience: February 22, 2022
Washington
1 review
0 helpful votes
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Awesome store with a great selection. Outstanding service provided by Nicole. Definitely will shop here again.

Date of experience: July 25, 2020
Illinois
1 review
0 helpful votes
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Farmer profiled
May 19, 2021

Don't wear bibs in the buckle they'll call the police. Even though my Carhartt outfit was worth more than a buckle outfit. I'll be ashamed

Date of experience: May 19, 2021

Overview

Buckle has a rating of 1.6 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buckle most frequently mention and customer service. Buckle ranks 4111th among Clothing sites.

service
28
value
29
shipping
24
returns
29
quality
30