BTCMarketcap presents a mixed reputation among its users. On the positive side, many customers appreciate the platform's user-friendly interface, extensive asset selection, and the availability of 24/7 customer support, which they find helpful and knowledgeable. However, significant concerns arise regarding withdrawal issues, perceived deceptive practices, and a lack of mobile app accessibility, leading to feelings of frustration and distrust among users. Complaints about unresponsive customer service and difficulties in obtaining refunds further exacerbate these sentiments, suggesting a need for the company to enhance transparency and improve customer communication to bolster its reputation.
This summary is generated by AI, based on text from customer reviews
They froze my account and I couldn't withdraw any money from my account that have a lump sum inside it, this platform is programmed to take your hard earned money and mute on you, I was lucky to come across TradeRecovery.Org and they rescue me by getting back all my money back in full. Shame on them
I invested $7500USD. After 3 months trading they stopped calling. I tried to withdraw and they made excuses. 4 months later they still have my money. The whole operation is is a sophisticated scam. Don't invest. They are happy to steal people's money They used coinspot to convert the money to Bitcoin and carry out their scam transfers.
This people are scammers. They take your money and give you sc trading account. When you try to withdraw they won't let you withdraw anything
BTCMarketCap are a den of thieves. NEVER give them one single penny! NEVER contact them. Three months ago I inquired about bitcoin investment. It was not for me. I did NOT send them any money. During an on-line briefing with VICTOR VOLTZ their "head trader", he accessed my bank accounts and stole over $1300 from my overdraft account. I confronted him about it and he reassured me it would be returned. I immediately started the withdrawal process, supposed to take 7-10 days. 3 months later They still have my money, and no amount of trying to contact them has made any difference. My account is still open with my funds in it. I cannot access it, they will not return it.
BTCMarketCap IS A COMPLETE FRAUD IN EVERY SENSE OF THE WORD.
BTCMarcetCap ARE CRIMINALS IN EVERY SENSE OF THE WORD
Stay clear of this company. They refuse to issue refunds. And never make money as promised before grabbing your deposit. They will call you asking for tonnes more money. Very rude when you won't hand them more money they are asking for. I guess you can call them unprofessional thugs.
They took my money about a week ago and that's it. They told me they would call me to set up my account. Received an email from Monica Ruslanova stating she would call me and she hasn't. Left numerous email messages and called the Canada number. No answer. I'm being ripped off!
This trading platform allows new and experienced traders alike to find information on how they can improve their options. From the FAQs section all of Account Manager help, there is no lack in knowledge about what you need for your account! I like that this site offers asset selection- it would be even better though if we had more customization options such as background colors throughout different parts within our websites' interfaces.
Virtual trading rooms are the future, no doubt about it! With all their features and customer service available 24/7 at your fingertips there's nothing that can hold you back from being successful. I was a total novice when I joined them but now after only one month with this amazing platform my profits were up 10%. Nowadays traders like myself don't even want anything else because they know how good these platforms really work—all thanks to an incredible team behind us!
The peace of mind this platform provides is unparalleled. Not only does it protect your funds, but you have access at any time through live chat online chats with an operator who will help determine what step should be taken next!
This site has everything a trader could want! The interface is simple and easy to navigate, while also providing specialized tools that will make trading faster than ever. However, there's one thing missing: an option for changing their theme between light or dark mode--I think this would be perfect addition so you can adjust your viewing experience accordingly.
The BTCMarketcap trading platform provides an excellent experience, with its customer support system being available to all users 24/7. All client money is protected by 2FA security credentials which guarantees your safety in case you're worried about any potential hacking attempts or data loss from other sources. So, I had some relief when I found out how safe they are!
These guys are scammers, thankfully I only deposited a small amount with them. The "Chief Trader" Max Villanueva seemed somewhat helpful at the start but when I wouldn't invest more money with them he tried calling me out on it and lost all interest. Have not been able to contact since. "Account Manager" Steven Jensen also refuses to get back to me. They're platform requires 7-10 business days for withdrawal (should've been a red flag instantly). All I've heard back from "Support" is its been passed on to the finance department. I've all but accepted I won't be getting my money back but hopefully people see this review before investing with these scam artists. Photos with both persons information is shared below. DO NOT SEND MONEY TO THESE PEOPLE.
I've had a positive experience with BTCMarketcap so far - their research tools are some of the best I've used, and their customer service life has been super helpful in answering all of my questions. They do not have any video tutorials which makes it inconvenient at times, but other than that they're a solid company!
BTCMarketcap has been a great investment company for me! They offer a lot of features that make it easy to invest, and their customer service life is always available to help with anything I need. They're constantly updating their tools and services which makes them one of the best companies out there!
The pricing section on BTCMarketcap 's website is not very accurate. It would be helpful if the company could update it more frequently to ensure that customers are getting the most accurate information.
I've been using BTCMarketcap for a while now because of how efficient they are as an investment company - their fees are reasonable, customer service life is really good, and all of their tools make investing very accessible for new users like me!
Although BTCMarketcap has lots of great tools for investors, it does not offer any mobile apps for users on the go which makes it inconvenient at times! It would be nice if they had an app that could help with tracking investments and making transactions on the go.
DO NOT GIVE btcmarketcap.com A PENNY. It is a scam and they will steal you of your dreams and whatever savings you give to them. As soon as you want access to your funds they will keep asking for more for fictitious taxes and fees. I lost many thousands, Do not fall into the same trap. Take this warning very seriously. They operate out of unregulated territories and use spoof phone numbers. If I could give this company a negative rating, I would. DO NOT BE ANOTHER VICTIM TO THIS SCAM
I signed up with the min. Trading deposit. I was promised assistance and had a trading demonstration. We had various delays in 2 weeks then. I was introduced to the trading website called CoinSmart, we had trouble setting up a password. At this time I felt insecure, emailed 3 website staff that I was not satisfied, and asked for a refund, all within 14 days. Now I am being told that I canceled too late and that I never purchased any trading privileges, rather that I purchased educational material.
Makes no sense at all. I am reluctant to rate this with one star!
The BTCMarketcaptrading platform is a great cryptocurrency trading site with an easy-to-use interface but it does have one major drawback in that there isn't PayPal option.