BTCapital has a rating of 3.4 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BTCapital most frequently mention customer service. BTCapital ranks 120th among Cryptocurrency sites.
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Very good customer service, attentive, proactive and friendly. I've been in the game for more years than I care to look back on and switched to online execution with the earliest platform available. The technology has improved out of sight since and of all the various brokers I was pleased to deal with, BTCapital has impressed the most. Both the free platform and ProRealTime are exceptional and support for even the slightest issue is simply outstanding.
This is a MASSIVE SCAM. Reimburse Solutions tech had exposed their shady dealing to me and my colleagues last month, we took legal actions as well which prompt them to release our funds, I will advise victims should do the same and not lose hope.
Very good customer service, attentive, proactive and friendly. I've been in the game for more years than I care to look back on and switched to online execution with the earliest platform available. The technology has improved out of sight since and of all the various brokers I was pleased to deal with, BTCapital has impressed the most. Both the free platform and ProRealTime are exceptional and support for even the slightest issue is simply outstanding.
Easy to use interface, 1 VIP trade every month (perfect for infrequent investors/traders, easily accessible information to make intelligent investing decisions. This is a great platform for beginners however still of great value to those with more experience.
All in all my experience with stock/trading (previous companies etc) has been a nightmare. The agent from btcapital who took my call today could not have been more helpful in assisting me. People are often quick to complain but not as quick to praise. I would like to praise this agent for being patient, understanding and helpful. An asset to btcapital and highly recommendable.
Always receive the best advice and service from these guys. I had a couple of questions regarding an Apple trade and they helped me out quickly, efficiently and with respect. Very helpful. Thank you.
With a Trading Account, I've put my trust in btcapital with my current and future finances.
Trades online have never been a problem for me, the btcapital portal is easy to navigate around, my portfolio is easily accessible and I can manage it without issue.
The rest of the open website is a great source of information and advice and it's always my first place to go before hitting the market.
This is a MASSIVE SCAM. Reimburse Solutions tech had exposed their shady dealing to me and my colleagues last month, we took legal actions as well which prompt them to release our funds, I will advise victims should do the same and not lose hope.
Awesome mutual funds returns. Very reliable. Easy to use. Cool website & platform. Very secure yet quick to log in. What else can I say?
Customer for over 4 years, very satisfied, great service and website, the first company to give discounts on funds and share their trail commission
BTCapital.me are a complete scam they do not let you withdraw and the your money does not go into the platform it get put into there own bitcoin wallets. I've reported them to action fraud and currently in talks with the FBI
At first I was very skeptical about investing with them, until I gave it a try not knowing that they are set of con-artist who steal people's money. They stole every dime I invested with them, I would have ended up been depressed if I didn't get the great opportunity to have zenithesse save me.
For a very complex matter this is a really simple online trading platform to use. You can get lots of data from your account manager and receive regular reports on your investments and new trading signals.
Easy to set an account up for a novice and once shares purchased nice to see through the app their daily performance, will be using btcapital again.
Run as far as possible from them they are them embodiment of rubbish. Thankful to (whitesages.online) do reach out to them
For your help. I can recommend them
Within minutes of my account being opened the manager of my account called me to ask me about how he can help me. Very impressed considering the size of the business that they are that personalized. The platform is great, and comprehensive selection of markets, good customer service.
Today I was helped by customer support. I needed to change my bank details and he took me through the process step by step. He was very helpful, patient and I managed to get there in the end. Excellent service.
Had an issue processing a withdraw. Customer Service was excellent and sorted the problem straight away.
Amazing experience, was struggling to log into my account and had help from Jacob B, was in my account and all sorted within 15 mins. Happy days!
For a beginner this site is a wealth of knowledge, and the low monthly investment amounts available opens up a multitude of investment fund opportunities to suit all pockets.
I've been a customer for many years now. BTCapital have allowed me to manage all my investments in one place cost-effectively and conveniently.
Really efficient service and dealings, staff excellent when calling on the phone. Good website and good mail correspondence.
I have been with btcapital for a few months now and I am so happy with the service they offer. Every time I have called in for assistance the staff I have spoken with have been outstanding (and I very rarely give such praise). Thank you and keep up the fantastic service.
I have always found the staff very helpful, able to answer all my questions clearly and assist me to manage my account
A really unobtrusive way of investing, simple to understand and easy to follow your funds/investments on a daily basis. They were recommended to me by my daughter who works in an investment bank which in itself says a lot. I wouldn't hesitate to recommend it.
My money is safe with you and it's easy to log into your website. Great platform, information, charting, analysis, fast execution
I believe btcapital are one the best online live stocks and shares on the Internet. Helpful, professional and effective.