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Broad Financial

Overview

Broad Financial has a rating of 4.8 stars from 823 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Broad Financial most frequently mention and customer service. Broad Financial ranks 3rd among Personal Finance sites.

service
3
value
3
quality
3
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Burton X.
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Broad Financial demonstrated a strong commitment to helping and guiding me throughout the process of setting up, understanding and implementing the IRA LLC.

I need to give a special shout out to Joel and Mark of the "support team". They were both consistently responsive, patient, and informative in giving me whatever level of detail and explanation I wanted. Joel provided sample forms needed to set up the LLC's bank account. These samples that Joel gave me, made the "new account opening" process very transparent and easy to follow. Joel and Mark both answered my numerous (and in some cases redundant) questions clearly and patiently.

Real value becomes apparent when you get into the weeds, and need to understand how everything works, and then get it done expeditiously and correctly. Broad Financial has really delivered a level of post-sale customer service and support that has exceeded my expectations, and more specifically, made me confident I had made the right decision to choose them.

Date of experience: July 21, 2020
Susan Q.
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Avi was able to explain the differences between the different types of options I was looking into with clear and precise communication. I appreciated the time he took with me to make sure I chose the best option for my situation. THANK YOU AVI!

Date of experience: December 21, 2015
Frederick D.
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I wanted to make a non-conventional investment, which was not possible through the banks and brokerage companies that handled my IRAs. Broad setup a self-directed IRA in the form of an LLC for me and i was able to achieve the desired result.

Date of experience: August 19, 2019
James Z.
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Very happy with the service so far
October 21, 2016

Very happy with the service so far.
We are in the process of setting up our checking account with a local bank and will have our funds transfered over ver soon.

Date of experience: October 21, 2016
Clara A.
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Customer service is excellent every time I have called I am greeted with an eager, well informed, polite assistant ready to resolve my issue. Best move I made for my future.

Date of experience: July 20, 2020
Debra W.
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So far, all communications with Broad financial have been very professional. The services and materials were described and delivered as promised with clear detailed instructions.

Date of experience: May 19, 2016
Bruce K.
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Service, so far, has been excellent
February 2, 2017

Service, so far, has been excellent. Prompt responses, clear instructions, excellent follow up from them to keep the ball rolling.

The price is very reasonable.

Date of experience: February 2, 2017
Michael W.
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My bank (Wells Fargo) wanted me to thank the person(s) who set up the binder for the creating of the account. They said that it was very organized and it made her job much easier.

Date of experience: May 12, 2015
Jennifer L.
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This process could only be better by me paying more attention!
I am a process improvement consultant and it is so refreshing to see such a lean business model. Lucky me to have found you!

Date of experience: August 12, 2015
John D.
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Customer service is excellent
July 3, 2019

Customer service is excellent. They answered all my question fast and friendly. They gave me the feeling of there is no dumb questions. I recommend them for for a IRA role over for bitcoin.

Date of experience: July 3, 2019
Jose U.
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I love how you can speak to an actual person and get your questions answered quickly. They make it that much easier for me to manage my IRA and fill out documents that need to be completed quickly.

Date of experience: July 12, 2019
Lorraine E.
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Broad Financial was very professional and took the time to educate me on the process. They always got back to and answered any questions I had in a prompt and courteous manner.
Highly recommend!

Date of experience: July 19, 2019
James B.
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Still in the process of setting up my acct., but so far has been great. Mr. Astor easily helps with any questions and everything is fast and efficient.

Date of experience: July 24, 2017
Sanville E.
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My experience with broadfinancial.com has being a great one.
Avi Kaufman had answer every questions I asked of him and his inputs were really appreciated.

My thanks to everyone at Broadfinancial.com

Date of experience: August 16, 2017
Sergio E.
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Broad Financial has been a delight to work with. They helped me set up my personal 401k account. They answered all of my questions. I would highly recommend them!

Date of experience: July 10, 2019
Lorraine E.
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Joel Galkin was very prompt in his response and answerd my question. Highly recommend Broad financial based on all my experiences with Joel (at the onset I was a newbie with alot of questions and he was very patient).

Date of experience: August 6, 2020
The R.
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My quest for a self directed IRA that fit my needs was not an easy one. It started with my CPA and local banks. I even solicited the help of a prominent university professor as I tried to wade through the mountain of misinformation regarding self-directed retirement options. I eventually set myself up with the "nations largest". While they seemed to be good people and "professional", I came to find out that there were restrictions that hadn't been disclosed. These restrictions fundamentally changed the very purpose of what I was trying to achieve. After all of my efforts, I was about to give up my quest and go back to the house of cards that the vast majority of Americans rely on. Then, through the help of a friend, I contacted Broad Financial. The darkness lifted, the light shown forth, and as they say, "The rest is history". From my first phone call to one of their articulate and competent advisors, to the corporate set up and the funding of the self directed IRA, the experience has been flawless and timely. It was also unexpectedly easy because of the way that they walk you through it. There is really no close "second place" to what they have to offer.

Date of experience: August 5, 2016
Satisfied C.
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I recently had a meeting with my CPA to review my paperwork with Broad. My CPA had some questions that were thoroughly addressed in a speaker phone conversation by my Broad Financial advisor, Mark. To date, my experience with Broad Financial has been excellent.

Date of experience: August 27, 2020
Joseph F.
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I've yet to receive my 401K proceeds from Merrill Lynch, so I can not confirm that everything will be 100% as yet, but I was impressed with the package I received from BF and will contact you if there are any questions or problems.

Date of experience: November 15, 2016
JOSEPH S.
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NEEDED TO KNOW HOW AND IF JOINT VENTURING WAS POSSIBLE. THIS WOULD INCLUDE MY IRA LLC AND EITHER MYSELF OR ANOTHER NON IRA LLC.
RECEIVED ANSWER WITH ALTERNATIVES CLEARLY AND INFORMATIVELY.

EASY WITH GREAT GUIDANCE.

THANK YOU!

Date of experience: August 13, 2019