I had a Brita water dispenser for a very long time. Someone gave me a barely-used Zero water dispenser, so I tried it. I didn't like it for a variety of reasons. I ditched the Zero water dispenser and bought a new Brita dispenser. Easy and delicious!
I contacted Brita to tell them my story and to thank them for a great product. They were very kind, and grateful for the positive feedback. They're sending me 2 credit coupons for my time and effort in writing to them.
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