Brilliant Distinctions

Each time I attempt to submit a receipt, my previous password is not accepted. I apply for a new password which may be accepted in due time. Today I cannot login to submit a recent receipt of approx. $1000.00. Tried several times - changed password, still no luck. (Perhaps this reward program hopes some clients will give up, lol)

They will find every way possible to not give you your points or pay them out. Twice I've gotten very expensive treatments done being told if I send in the proper info in the right time frame I'll get my points toward further treatments. I've done this twice now following all the instructions perfectly, and have been told both times i did not give proof of purchase. My receipt printed by the clinic which I sent in both times with every bit of information about my purchase including date time location treatment and cost were on there. This company is useless! Any good reviews on here are fake.

What a sham! They take and take and give very little. The "bonus" rewards that you get when you get to the Diamond Tier like a $40 "gift" end up being a digital coupon to use towards a purchase of items over $200. The customer service agents are rude and disrespectful. Let me say that after trying this program I realized their beauty based products make you UGLY! There isn't enough filler or Botox in the world to make this Company ethical. Shame on them all!

Purchased 1200 dollars worth of product in May, 2019. Submitted my receipt the voucher with the number and applied for the $200 rebate. Received a cheque for $50 and when I inquiries I was told that the rules have changed. It must be a combination of filler and Botox not one product. Still using the same certificate but it looks as though the rules are changed and the consume is the last one to know. A complaint will be definitely filed with consumer and corporate affairs and any other government body regulating this business.

I've never had an issue redeeming my brilliant distinctions points or my year of brilliance rewards. It was clear to me from the beginning. You get two $100 certificates every 3 months for a year. (That's $800 worth and you only pay $200). You have to use them within that 3 month cycle and those cannot be combined together BUT they CAN be combined with regular brilliant distinctions points. If you get Botox and a product on the same day, you can still use both rewards on that day for each separate product. I've used them for Botox, juvederm, and latisse throughout the year. Saved me a ton of money PLUS you get points from every purchase even if paying with a reward. Not a scam. Just read the print.

I submitted my receipt as instructed. Denied. Called Customer Service and was told 1. The submission was sent too soon and had not been reviewed. 2. The receipt from the Clinic did not specify the type of filler used.
3. Brilliant Distinctions does not honor Botox/Dysport 4. The resubmission was sent too late.

Difficult to deal with. Every excuse NOT to honor their coupons. More trouble and aggravation than it was worth.

Two reasons I won't purchase from Allergan anymore: (1) their packaging is poor quality - the tinted moisturizer with spf top has cracked a number of times; with what we pay the packaging at least should be quality; (2) recently moved to a new residential neighborhood and their system or technicians are unable to update their system so that it accepts my new address; their suggestion was to use a wrong address or go the store to purchase. Unacceptable in this day and age of technology. I deleted my account with them and suggest anyone else who is unhappy do so as well.

I sent in my proof of receipt and have received my e transfers from botox... but no password to deposit money into my account.
I have talked to customer service twice in which I am told that a password will be coming 5-6 days after the e transfer is sent.
Is it just me or does it seem odd to have password sent after the e transfer is sitting waiting to be deposited.
Personally I think you should send password then e transfer.
Let us go back to gaining points in the clini office.
I don't know if they feel that maybe we won't collect our points money so they make more off us?!?
Not happy

Just found out after my treatment about the 90 day rule. I use the app to monitor my points and rewards, but they shouldn't post the rewards if you can't actually use them. I've got a few rewards available but I can only use one at a time, which sucks because most expire around the same time. I guess I have to make separate appointments to use them, I don't know. I'm just gonna finish off the year and use just enough treatment to use the rewards. This is a horrible program and I'm canceling after I get what they owe.

I ordered a set of lytera 2.0 ($356 at reg price) from BD and they sent me products that were due to expire within 6 months. I called to complain and was sent 2nd package that came from same lot# with same expiration date within 6 months (I know this because I kept the reciept). I called again and CS convinced me to exchange it again for "3rd time is the charm." Third package came from same lot # same expiration date. I called 4th time to refund and was given a hard time by Inez. She placed me on hold for near 20 minutes and came back stating that they will return this as a one time courtesy. EXCUSE ME! I have been in contact with you after each near expired package withn 30 days as per your return policy. Please read up on your policy since you are paid to represent them. Horrible customer service. Believe me, this will be the last I order from you. Ridiculous!

I signed up for brilliant distinctions and now I get coupons every few months for botox and juvederm. It seems like it is just spam, but the coupons have saved me several hundred dollars over the past year. What I don't like is how complicated it is to actually redeem the points and the coupon. Even my doctors office is confused and they can't even access my account. When I see my doctor to redeem the points, they can't log in and get me my coupon. It is a very disconnected system and very confusing. Plus you cannot use the coupons for other fillers like restylane because they are not made by botox. You are stuck only getting coupons for very specific products.