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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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My daughter bought me a gardenia tree from you but I can't plant it outside in zone 7 so I'm purchasing these thank yoi
Purchased the rose tree as a gift for dear friends who lost their precious fur pup as a gift in memory of Willie. Only wish there was a way to have sent the item as a gift with card. I had to explain to them that it was from me, hence not allowing it to be a surprise gift.
Great.no issues. I am enjoying my tree and can't wait for the pears.
I purchased 5 forsythias and fertilizer. The forsythias arrived healthy and ready to plant. The shrubs were damp and not dried out around the roots. Now I can't wait until next spring when they will flower.
Our sweet little Japanese Maple arrived in time and in great condition. We planted it, according to directions. It has a perfect spot, in our yard. We hope it is natural shock that is making the leaves turn brown. We gave it a little shot of Happy Frog 4-3-4 fertilizer. We also mulched around the base, as instructed. We wil keep an eye on it an hope for the best.
Although fed x delivered my 2 plants in 5 days, the driver dropped the long box at my door step. I opened the box and the plants were packaged very lighly, the dropping of the box caused one hydrangea to have 8 broken stems. I placed both plants in a bucket of water because they were wilty looking for 2 days. I planted then and I'm so happy tgat both had made an awsome come back. I would ordet again from
Easy to find what I wanted. And what I didn't know I needed until I saw it on the website.
Tree was much narrow then expected. More like a branch.
I couldn't be happier. The plants and trees are beautiful. Time will tell how they will do in our far northern
Wisconsin climate, but I have every confidence they will thrive.
Both trees I got came promptly and packaged well. They are growing beautifully and can't wait to see the fruit.
I ordered two trees and two bushes with some neem oil spray, organic soil, and some fertilizer. Everything arrived very soon after ordering and I even delayed a delivery too with the help of a customer service rep. The packaging was done very well and the customer service has been very awesome every time I speak to someone. The trees and plants took off immediately and are doing great! Very pleased on all front. I will definitely be ordering more with this company.
I ordered a Chicago hardy fig tree (2gal.) I spent some time looking at the reviews before purchasing and the reviews, along with the item descriptions are deceptive. The company has stock photos of trees rather than the actual products they're selling. Some of those pictures show trees with fruit on them yet when I spoke to customer service, they said they do not come with fruit. The reviews say how tall and fruitful the fig trees are but customer service told me that they never have fruit and are not that tall (2-3 feet.) This info was given after I received a very small tree (6 inches.) I would not recommend brighter blooms to anyone. If asked I would advise to avoid them.
I ordered 2 plants on March 31 and received them on April 16. The box had apparently been tossed around many times and the plants arrived in horrible condition. The FedEx shipment went a very circuitous route from South Carolina to Georgia and then to Portland Oregon and finally to Boise Idaho.
We're so sorry for how your first order arrived and glad we could make it right with a new order!
Very good with lots of variety and reasonable priced
Banana tree lead was pretty beaten up but it has another one sprouting so hopefully it will be fine
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
Tree came on time and was well packed
Have planted it been doing great and even more leaves on it and even grew and half in inch since getting it two weeks ago
Have made several purchases from Brighter Blooms and always very pleased with the product!
Purchase and shipping experience were fine. Product revived vs product shown on website was vastly different.
We're so sorry to hear that your fig tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
The website is set up very nicely and is very easy to navigate. Selection is outstanding
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We're so sorry to hear that your fig tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!