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The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
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Terrible, don't waste your money! I can't believe these people are in business
Easy ordering. Packaged well. Quick delivery. Plant is doing well.
My new plant was delivered in wonderful packaging. I call her Lucy the lilac. She is thriving in her new home. Thank You.
It wad great! Delivery was in a timely manner and the tree was healthy and beautiful! I will continue your website for any more purchases. Thank you for standing behind your quality products. I will tell friends and family so that they will consider purchasing from you. I am so pleased with my first purchase! Thank you so much!
D. R. Nampa Idaho
Prompt delivery, quality plants looking forward to the planting
I order the orange marmalade crossandra and it is already flowering, the avocado tree however is just hanging on by a thread. Droopy but hasn't lost leaves yet and nothing is happening with new growth. Finger crossed it makes it but I would not hesitate to order again. Very good company. Thanks
Easy ordering process. She got it fast and she loved!
Some are doing fine. The Hazelnut and Walnut have worked.
The raspberry had a broken stem but seems to be growing.
The Apple, pear and cherry tree were limp and lifeless. I planted them but they've died and I've uprooted them.
So overall not satisfactory.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Came well packaged and overall in good shape. Will be ordering more items.
Easy to find what I wanted, checkout was easy and user friendly. Great site.
I ordered 2 quart citronella but they were only able to send one. Email didn't work but phone customer service rep was very helpful and the smaller plant arrived
It's a beautiful weeping cherry. I also got a blackberry bush. I emailed customer service to tell them that the free plant was something different than advertised. I only wanted to let them know for inventory purposes, but they immediately shipped merge correct plant.
Order came very quickly, the tree was very healthy and packaged thoughtfully.
The experience was ok. They were delivered on time. When I received them they had some yellow leaves but thought after they were planted they would be ok!
We are so very sorry to hear this and if you do not see any improvement by then, please let us know and we can take action!
Received 4' to 5' ft tree in very good condition, planted same day and seeing it grow within 2 weeks
Thank you for the swift delivery. Love all the Green.
I was not disappointed. The red rose of sharon tree and gardenia tree are beautiful.
My experience was great. Will tell my friends about your company. Thanks fir the fast service.
Answer: All my stuff was terrible STAY AWAY So i would call it a scam
Answer: NOPE! I DONT HAVE EVEN 1 SUCCESS STORY FOR BRIGHTER BLOOMS! TERRIBLE
We are so very sorry to hear this and are reaching out privately to offer further assistance.