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BrighterBlooms.com

Overview

BrighterBlooms.com has a rating of 4.3 stars from 4,111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BrighterBlooms.com most frequently mention customer service, good condition and new growth. BrighterBlooms.com ranks 2nd among Plants sites.

service
846
value
36
shipping
35
returns
9
quality
3,581
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21,922 reviews
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Oklahoma
1 review
0 helpful votes
Follow Michael Y.
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I orders 2 plants in dirt. Was shipped in 1 box with pot at each end. Of course, the shippers ignored the this side up symbol so one plant shipped mostly upside down and was damaged on all of its top branch endings. Since it was a Crepe Myrtle, it will recover, but it will affect the height of it for quite a while. It was healthy enough that it rebounded once in the ground, but if it had been shipped in a separate box from the Wisteria, which was also damaged but less so, it would have arrived in better condition.

Date of experience: June 28, 2021
Washington
1 review
0 helpful votes
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Hydrangeas arrived fine
May 7, 2022

They were pretty dried out when they cam but we were able to plant them right away - ten plants arrived one of them was a little sick with some wilted brown leaves but they all are planted now and seem to growing fine

Date of experience: May 7, 2022
New Jersey
1 review
0 helpful votes
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Perfect Order
May 11, 2022

I ordered three trees and also received a free raspberry bush. All of them were delivered very secure in heavy boxes. Products were all in good health & were exactly as described. I will be ordering more from this site in the future!

Date of experience: May 11, 2022
Missouri
2 reviews
0 helpful votes
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Very easy and no tricks or game playing. I'm giving the bushes time to recover & will send updates with pictures. I have no complaints. They've been very kind & we plan to stay in touch. Good people & the best customer service!

Date of experience: July 26, 2021

Very easy and no tricks or game playing
July 1, 2021
Previous review

Very easy and no tricks or game playing. I

Date of experience: July 1, 2021
Illinois
2 reviews
0 helpful votes
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The tree was almost dead
July 6, 2022
Updated review

I still can't tell if it will pull through. It had almost no leaves, and the main stem of the tree has very obviously been clipped, which everyone knows should never be done to a tree. To say the least I am disappointed.

Date of experience: July 1, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!


Easy to find what you want
June 9, 2022
Previous review

Easy to find what you want

Date of experience: June 9, 2022
Oklahoma
4 reviews
2 helpful votes
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Customer Service Above and Beyond
June 17, 2021

Ordered an avocado tree as a gift for a friend. Brighter Blooms was outstanding from start to finish. First with selection of an excellent tree, then with vigilant shipment tracking to assure the tree arrived at its destination safely and in good condition.

Date of experience: June 17, 2021
Wisconsin
1 review
0 helpful votes
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A long time beauty
April 19, 2021
Updated review

I explored this site to get a plant I've always wanted. The site was very descriptive with zones and delivery dates. I'm always cautious as we live very far north. I don't want to care for it too long before getting it planted.

Date of experience: April 19, 2021

A lot will be said if they don ship too soon
March 28, 2021
Previous review

A lot will be said if they don ship too soon. We still have snow on the ground.

Date of experience: March 28, 2021
Costa Rica
1 review
0 helpful votes
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Overpaid
May 21, 2022

I ordered two bougainvillea and for the price I paid I was terribly disappointed. They were delivered to my mailbox and not to my house which is a quarter of a mile away. The box was extremely heavy, not laid flat, so the plants were crushed inside. I'm hoping they live but for that much, I would have expected an easier packaging, shipping experience.it came with a free dogwood and that was snapped in shipment too. And the box with the staples is hard to open.

Date of experience: May 19, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Michigan
1 review
0 helpful votes
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Overall great but...
July 1, 2021

My peach tree and raspberry bush were pretty wilted when I got them but there's no way for me to know if that was the length of time in shipping or their appearance as they left the grower. Both were planted as soon as I received them. The peach tree's leaves are totally brown so I don't know yet if it will survive. The raspberry has green leaves that are dried and curled at the tips, so I have more hope for it's survival than the peach. As I say, I don't know if the condition of the product was with the shipper or the grower.
I did receive excellent customer service on a previous peach tree that this one was replacing.

Date of experience: July 1, 2021
Tennessee
1 review
0 helpful votes
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Tree withered
July 14, 2022

The wood of the sweetheart cherry tree sprout is still standing after a couple of month, though all the leaves withered and turned brown due to the summer heat. We found out that the best time to plant them is winter or spring, I believe. Planning to use the warranty, hopefully. Thanks for the great delivery service though.

Date of experience: July 13, 2022
Racheal S. — BrighterBlooms.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

Mississippi
1 review
0 helpful votes
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Awesome!
February 26, 2021
Updated review

I've wanted to order a citrus cocktail tree ever since I knew they existed. I've finally purchased one and I've only had it for a couple of weeks and it is thriving. I've got leaves and flowers already. I'll have to update you when I get my 1st fruit. Received it in great condition and within 2-3 days.

Date of experience: February 26, 2021

Easygoing
February 5, 2021
Previous review

Easygoing

Date of experience: February 5, 2021
North Carolina
1 review
0 helpful votes
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Fast
August 11, 2022

I needed a beautiful banana plant, My friend recommended you. The plant arrived next day beautiful shape and is thriving in the ground already. I have nothing but good things to say about this company.

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
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Recommended
August 19, 2022

The first time i ordered (apple tree and avocado tree) did not look good and didn't survived. But this company is very understanding and helpful. They sent me another trees and now they're doing great!

Date of experience: August 19, 2022
Washington
1 review
0 helpful votes
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Beautiful plants despite delay.
March 17, 2021

My plants were delayed for two weeks by FedEx. Not the fault of brighter blooms. I fully expected dying plants but was pleasantly surprised! My plants arrived in beautiful condition due to the expert packaging.

Date of experience: March 17, 2021
New York
1 review
0 helpful votes
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Cloud 9 Dogwood
May 12, 2022

I looked at all the local nurseries for this particular dogwood and there was none to be found within a 50 mile radius so I took a chance and purchased it from Brighter Blooms. The tree was about 5 feet tall, very full and healthy and arrived 3 days after my order was placed. My tree is beautiful. I am totally impressed with the service I received and for the great quality if the tree. I can't say enough about Brighter Blooms.

Date of experience: May 12, 2022
Illinois
1 review
0 helpful votes
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My fiddle leaf fig is larger than I expected
June 13, 2021

The fiddle leaf fig was well packaged and, surprisingly, in great shape when it arrived. Some of the leaves had brown spots, which is to be expected. I didn't pot it for a few days because I didn't order a planter until I knew the exact size of the plant. Once I got it potted and placed in a well lit space, it appeared to be happy and thriving. I'm very pleased with this purchase and will order from this company again.

Date of experience: June 13, 2021
Maryland
1 review
0 helpful votes
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Calamondin tree order
April 2, 2025

The website ordering was easy, the discount was a plus. Plants were healthy and in good shape except for some damaged leaves from packaging. Shipment did not take long to arrive.Overall I'm happy with the company and the product.

Date of experience: April 10, 2023
Missouri
1 review
0 helpful votes
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VERY HAPPY CUSTOMER
May 25, 2021

Bulbs arrived neatly packaged in a straw material and they were already had green tops for planting and growing this season. Very satisfied. They even had a great guide inside to tell you how to plant your bulbs--big plus.

Date of experience: May 25, 2021
Washington
1 review
0 helpful votes
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Great experience
December 6, 2022

We recently ordered a live tree from Brighter Blooms which we received timely. Tree is in great shape and instructions received on how to care for the plant is very helpful. Online service was easy to order. Thank you!

Date of experience: December 6, 2022
California
1 review
0 helpful votes
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Poor online purchase
June 1, 2021

First time buying plant, tree online. Won't happen again! For the size I received I could have shopped locally and saved $50 or $60! I even paid more money and upgraded thinking I would get a 2-3 foot tree.

Date of experience: May 29, 2021
Racheal S. — BrighterBlooms.com Rep
over a year old

We apologize, we do not guarantee the height on the plants ordered, but we'll reach out to see what we can do to help!