BravoDateReviews 16,086

Dear Steve,

Thank you for leaving this review! As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.

Let us know via email at support@bravodate.com if there’s anything we can do for you.

Sincerely,
Bravodate Customer Support

Dear Faith,

Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way.

I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. The video confirmation is the main way to check whether the lady is real. She has to confirm her identity by recording a video and showing her ID document on the camera.

From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.

We carefully consider all complaints received from members of our website. If such complaints allege the dishonesty of a member and breach of our terms, we investigate them. If we notice impersonation and deception, we block and blacklist the member. If representatives of the member appear to be guilty of some things or seem to be suspicious to us, so we apply sanctions to the representatives, which may bring about complete termination and blacklisting.

Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it.

If you've found somebody not trustworthy enough, you are welcome to specify the ID of the member and explain what made you think the person is not the one she/he pretends to be. We will immediately review this case via support@bravodate.com

Sincerely,
Bravodate Customer Support

Dear Tony,

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding.

Contact us via support@bravodate.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Bravodate Customer Support

Dear Michael,

Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.

We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.

Please reach us via support@BravoDate.com in case of any help needed. We wish you a pleasant time on our platform!

Sincerely,
BravoDate Customer Support

Dear Billy,

Thank you for taking the time to leave feedback about our website.

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via support@bravodate.com in order to learn the details.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best Regards,
Support Team Bravodate

Dear Jon,

Thank you for taking the time to share your concerns and feedback with us!

Please note that we strive to provide every user with a safe and reliable space for online communication where violations like scam are not tolerated. We always do our best to make sure that every user follows the terms of our platform, for this reason, we review each complaint carefully.

Even though there are many similar projects on the internet, Bravodate is a standalone platform for communication with separate contact details. We kindly ask you to share your feedback related only to our website on this specific review page.

In case you have experienced any specific issues, please contact us via Support@Bravodate.com with additional details and we will be happy to assist you.

Kind regards,
Bravodate Customer Support

Dear Curtis,

Thank you for taking the time to share your concerns and feedback with us!

Please be informed that one of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@Bravodate.com and we will be happy to help you with that.

We are always at your service.

Kind regards,
Bravodate Customer Support

Dear Greg,

Thank you for this nice evaluation!

It is always a pleasure to see how our members like the platform.

Please, be kindly informed that there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

Should you have any questions, please contact us back. We will be glad to help you.

Thank you for your support, it is significant!

Best regards,
Bravodate Customer Support

Dear Richard,

We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those.

Please contact us if we can help you with anything further via support@Bravodate.com, and thank you again for taking time out of your day to leave us this comment.

Sincerely,
Bravodate Customer Support

Dear Wayne,

Your review means a lot to us and thank you for reaching us.

BravoDate is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. We don't serve dating services.

Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world.

Please contact us if we can help you with anything further via support@Bravodate.com, and thank you again for taking time out of your day to leave us this comment.

Sincerely,
Bravodate Customer Support

Dear Member,

Thank you for submitting a review about our platform!

I'd like to mention that as we don't have any subscription, so you can keep your account active without any charges.
You can browse it absolutely for free and there is no need to enter your credit card details as well. You will have an opportunity to access all the profiles and photos you like whenever you want and come back to the communication once you can purchase credits.

We will be glad to assist you in case of any additional questions. Please contact us via support@bravodate.com if any assistance is needed.

Respectfully,
Bravodate Customer Support

Dear Anthony,
Thanks for sharing your feedback.

We are sorry to hear your experience didn’t match your expectations.
At this point, we would like to let you know that we would like the opportunity to investigate your feedback further.
Could you please contact us at support@bravodate.com? We’ll work with you to help you on the matter you reported as quickly as possible.

Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile.

Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User").

Please feel free to reach out to our support@bravodate.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
BravoDate Support Team