The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I used Branson Shows back in December for a trip with my mother. Great experience! Everything was just as we expected. Going back with my husband, mom and dad in June. Can't wait!
First shows we have bought tickets to. 35 yrs. In Springfield. I decided this weekend I would treat the wife, she loved the shows. Young lady I spoke to was amazing. She made the experience so easy. Very nice, we will see you again. Don't want a time share though, or the drama that goes with that process. Thankyou!
Site is confusing and difficult to use. It was difficult and non intuitive to correct number of tickets.
Good and quick ease of booking was awesome. We had a great experience at the show
Ordered tickets at the last minute. Was sent a confirmation to go to pick up tickets. I walked in and was greeted with a smile. The gentleman informed me he had several other seats that he could put us in if we wanted to. My husband has hearing aides and explained we were fine where we were seated.
Fast and easy for getting tickets. Quick response and directions.
My sister and I were wanting to take my Mother for a late Mother's Day. I was surprised to see they had a show on Sunday before Memorial Day. I got.online and ordered the tickets within minutes. Easy ordering. Easy pay
Pretty easy to navigate. Some unnecessary pop ups at the moment I was trying to complete online scheduling. Offered discounts which was appreciated.
Pretty easy to navigate. Some uneccessary pop ups at the moment
Very easy to navigate. Seat selection was not as smooth as other services since I could not pick my seat from available options, just a section or "best available." I prefer aisles but did not get that choice.
Found out it may be better to buy your tickets when you get to Branson rather than order on line ahead of time. Sometimes people are unable to attend shows because of canceled flights, getting sick, etc. It's a hassle trying to get money refunded.
I will recommend to family and friends not to buy ahead of time!
Made it easy to spend a lot of money in just a few minutes
Nice to shop all shows. Didn't find all I was looking for. I will check out others later!
Quick and easy to order. Received my booking confirmation and vouchers within a few minutes.
Hopefully great and secure & easy. I know the show will be worth it