The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Makes me nervous because it seems easy! The vouchers arrived quickly and I am looking forward to picking them all up and seeing lots of shows with our granddaughter!
Great experience setting up the vacation at Branson
Easy booking. Site was was easy to navigate and very user friendly.
Joe B
Do not book wit these crooks. I booked a show in late Dec 2022. I fell ill with double pneumonia and they gave me a gift certificate that was about $244.00.
I decided to use it June 2023. I mistakenly tried to use it at bransonshowtickets.com. The charge was $569.00 but the certificate was not good there so I went to Bransonshows.com I ordered the same tickets and the charge came to about $968.00. They used the $244.00 certificate which brought the cost down to about $665(over $100.00 more than the other place.
I realized I had been scammed and immediately called back and cancelled. They offered me 65 percent back. I screamed and a supervisor agreed to a 90% back. Today i got my original certificate in the mail. It is now worth $149.00. Wonderful people?
No issues very easy to but tickets beforehand
Can't wait
Very easy to complete my order.
I just received an email wanting to know how I enjoyed my show today and my show is not until September
Seating unknown. Not given seating options, just sections.
Everything was easy to understand. Very easy to fill out.
Easy as pie.
Thank you for the follow-up information. It would be nice if the actual tickets could be emailed to us rather than us having to go pick them up. Maybe I just missed this option. That said, the website for purchasing tickets was very informative, detailed and easy to navagate.
Did not give me a discount and we are all over 65. I was disappointed.
My wife and I was in car accident and called and left message and canceled the shows and requested a refund to my account, never pick up tickets and still have not received any refund at all. Still waiting for my money by ( vacations made easy). I suggest not to do business with ( vacations made easy). Not on the up and up,
Easy to order. Can't wait to see the show. Can't wait to get to Branson
Easy and helpful! But I don't like to have to come up with 50 characters!
Easy, breezy reservations. I'm looking forward to my stay in Branson.
It was very easy to make reservations! I was able to make it on the dates I needed.
Things have been good so far. I was able to talk to a representative and they assured me as to where to get my tickets and emailed me the information.
Easy and quick. So glad we found this. I would definitely recommend.