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The company has garnered positive feedback for its diverse range of iPhone accessories, particularly for enhancing camera capabilities and providing reliable replacement screens. Customers appreciate the innovative products that improve their devices. However, there are significant concerns regarding customer service, including delays in order fulfillment and challenges with product returns, which have led to frustration among some buyers. Overall, while the product quality appears strong, the company's customer service approach requires improvement to enhance customer satisfaction and address the recurring issues effectively.
This summary is generated by AI, based on text from customer reviews
Initially refused to replace defective product.
After several emails finally did replace.
Upgrade your iPhone camera and speakers - Brando has a ton of accessories that can upgrade your iPhone. Leave it to the chinese to create all sorts of gadgets for the iphone. I got the camera attachment and it works great for outdoor distance shots. I also got a few new screens, so when my iphone screens gets messed up, I just get a pop on a new one.