BracePlanet Reviews Summary
BracePlanet has a rating of 3.7 stars from 1,316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BracePlanet most frequently mention free shipping, return policy and good price. BracePlanet ranks 4th among Medical Supply Store sites.
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When I ordered my brace online it said it was in stock. Well when I had not gotten an email about shipment 4 days later, I contacted customer service. I was told it had not been shipped because it was backordered. If it was backordered then it should have said so online, I would have ordered from somewhere else because I was in severe pain, and had to wait 9 days for brace. Never will I recommend this site!
You use PayPal and that was the deciding factor in my ordering from your site. Everything was easy to complete my order. Please do not give or sell my personal info. Email etc.
My son was in a propane explosion and burned over 40% of his body. He was given IV fluids for the burns and experienced a phenomenon called third spacing. He received a twelve inch incision on his abdomen to take pressure of his vital organs. His condition was grim at best and they put a wound vac on his incision, thus healing from the inside out. A large hernia was repaired best as possible. Mesh was used because his stomach muscles retracted and were unable to come together. Your abdominal binder has been the most comfortable as well as effective device for support of his stomach area! Thank you so much. We are thankful to find quality, as well as, functional products at a reasonable price.
Very easy to navigate and very affordable
It would have been nice if I had received some notice that the item I ordered was on back order. I was not informed of this until I called to check on the order. It took TWO WEEKS to receive my order. I really am not concerned that it took that long; I simply would have preferred to be AWARE that it would take that long. Hanging around the house waiting for a delivery is not fun.
Easy ordering process. Free shipping rocks!
I thought it was easy. Thank You! I will return.
I was very satisfied with my shopping experience with braceplanet.com. My order was delivered in a timely manner and the merchandise was exactly as described.
Used live chat - quick and helpful
Loved the free shipping and competitive price!
I received the 2nd truss a full 8 days after getting 1st. I called your customer service asking about the 2nd truss. I have the feeling that the women I spoke to thought that I was trying to get a free one and she conveyed that thought during our conversation. I was not! I simply wanted to gat my $54's worth.
Size small fits well only hope the stiching holds up
Easy
It would help if actual directions came with the belt as far s assembly of the strap to strap piece.
I liked the sizing charts.I feel more comfortable buyig the correct size
Satisfied.
About the Business
BracePlanet.com specializes in Ankle supports, knee braces, back braces, maternity belts, wrist braces, neck braces and other orthopedic products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members