BooksRun has a rating of 4.4 stars from 2,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.
And fast delivery and a great price. Would recommend this site to anyone.
I never received the money and am still waiting for the promised check.
We do apologize for any issues that occurred with your order. The issue has already been addressed. Please check your mailbox for resolution - BooksRun Team
Keep the good work going as your company is the best and reliable.
Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team
Used this service for the first time and it was easy and fast
Thank you for sharing your experience, Edward! That is really nice to hear! - BooksRun Team
Great a million times great quite good too
Arrive on time and promptly
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
The process to sell my textbooks was so easy! Payment was quick also!
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
I found the book to be of good quality and was pleased with the efficiency of its delivery.
Thank you for sharing your experience, Pamela! That is really nice to hear! - BooksRun Team
The book I ordered arrived speedily. It was in unread condition as far as I could tell. Impressive!
That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team
So glad to find a reasonable price to rent this book!
The books are like new! Great deal and good for the planet!
Book arrived on time and as described. Ordering was easy as 1-2-3.
Thank you for your positive review, Michael! We are glad you liked our services. - BooksRun Team
Could not get to any customer service agent and buy back order took so long to get back to me
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Fair pricing as I sold used books. Fast response times. Fast payment.
That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team
The books arrived on time and in great condition! Will order from here again!
Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team
Prompt service, not damaged. Great purchase, will definitely buy again from here.
We are so glad to hear that! Already looking forward to doing business with you again, Rae! - BooksRun Team
Tried to reach out for a return a month ago and still have not gotten a response.
Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team
Only bad experience was that my name was spell wrong on check
Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team
I like to read and I have books that pile up, so I was happy that I found BooksRun, also I can make a little extra money.
Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team
Everything I have bought and sold with them has gone great & it's my go to for textbooks
Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. There are two payment options: check and PayPal.
Answer: Hi Isabel, payment is usually issued within the next few business days after processing if there are no issues with book condition. We provide a prepaid shipping label you can use when a buyback order is placed.
Answer: I got mine way early. It said I would receive it on July 9th but I got my book on July 5th! I am so pleased with my experience with Booksrun.
Answer: Hi, Daniel! Could you please provide me with your order number so I could update you on the status of payment? Looking forward to hearing from you soon:) Best regards, Arthur Customer Support Team
Answer: Dear Cindy, Please enter ISBNs in our search line on the main page to see the quotes for the books to proceed. Or, you may use our BooksRun app where the barcodes may be scanned properly, and thus, quotes will be identified. We do provide prepaid shipping labels for buyback orders. Please follow the instructions carefully to ship books to us for the payout. For more clarification, please do not hesitate to contact us promptly for assistance. We are always here for you. Warm regards, BooksRun Team
Answer: Dear Peyton, thank you for contacting us. It appears that FedEx made an attempt to deliver to us outside of our working days/working hours. The redelivery request is usually submitted for either the next day or the first business day, thus, we look forward to receiving your package. We apologize for the inconvenience caused and do hope for your understanding of the matter at hand. Best regards, Booksrun Team
Answer: Dear Taylor, for our buyback orders, we have two methods of payment: by check or via PayPal. Best regards, Booksrun Team
Thank you for your positive review, Sheryl! We are glad you liked our services. - BooksRun Team