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BooksRun

Overview

BooksRun has a rating of 4.4 stars from 2,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BooksRun most frequently mention good condition, timely manner and customer service. BooksRun ranks 2nd among Textbook Rentals sites.

service
294
value
298
shipping
290
returns
145
quality
268
This company responds to reviews on average within 36 days
How would you rate BooksRun?
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Missouri
1 review
0 helpful votes
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Great purchase
February 12, 2023

And fast delivery and a great price. Would recommend this site to anyone.

Date of experience: February 12, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for your positive review, Sheryl! We are glad you liked our services. - BooksRun Team

California
1 review
0 helpful votes
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I never received the money
December 18, 2022

I never received the money and am still waiting for the promised check.

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2022
Arthur B. BooksRun Rep
over a year old

We do apologize for any issues that occurred with your order. The issue has already been addressed. Please check your mailbox for resolution - BooksRun Team

Nigeria
1 review
0 helpful votes
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The Best
November 18, 2022

Keep the good work going as your company is the best and reliable.

Date of experience: November 18, 2022
BooksRun S. BooksRun Rep
over a year old

Thank you for sharing your positive experience! Already looking forward to doing business with you again! - BooksRun Team

Florida
1 review
0 helpful votes
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Quick and easy service
November 18, 2022

Used this service for the first time and it was easy and fast

Date of experience: November 18, 2022
BooksRun S. BooksRun Rep
over a year old

Thank you for sharing your experience, Edward! That is really nice to hear! - BooksRun Team

Maryland
1 review
0 helpful votes
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Great
May 15, 2023

Great a million times great quite good too

Arrive on time and promptly

Date of experience: May 15, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team

Ohio
1 review
0 helpful votes
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Easy to sell back textbooks!
May 16, 2023

The process to sell my textbooks was so easy! Payment was quick also!

Date of experience: May 16, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team

California
1 review
0 helpful votes
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Successful transaction
January 1, 2023

I found the book to be of good quality and was pleased with the efficiency of its delivery.

Date of experience: January 1, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for sharing your experience, Pamela! That is really nice to hear! - BooksRun Team

Ohio
1 review
0 helpful votes
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Very Satisfied!
October 6, 2023

The book I ordered arrived speedily. It was in unread condition as far as I could tell. Impressive!

Date of experience: October 6, 2023
BooksRun S. BooksRun Rep
over a year old

That’s so nice that you are pleased with the order received! Thanks for the review! - BooksRun Team

Illinois
1 review
0 helpful votes
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Very happy with my book rental
January 26, 2024

So glad to find a reasonable price to rent this book!

Date of experience: January 26, 2024
Canada
1 review
0 helpful votes
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Great first experience
December 30, 2023

The books are like new! Great deal and good for the planet!

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Excellent
December 21, 2023

Book arrived on time and as described. Ordering was easy as 1-2-3.

Date of experience: December 21, 2023
BooksRun S. BooksRun Rep
over a year old

Thank you for your positive review, Michael! We are glad you liked our services. - BooksRun Team

Maryland
1 review
0 helpful votes
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Not satisfied
February 2, 2024

Could not get to any customer service agent and buy back order took so long to get back to me

BooksRun attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2024
Arthur B. BooksRun Rep
over a year old

Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team

South Carolina
1 review
0 helpful votes
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Great Buyback experience. Pay was as expected, website was easy to navigate. Good experience.

Date of experience: January 26, 2024
Texas
1 review
0 helpful votes
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Excellent
December 2, 2023

Fair pricing as I sold used books. Fast response times. Fast payment.

Date of experience: December 2, 2023
BooksRun S. BooksRun Rep
over a year old

That’s so nice to hear that you are pleased with our services! Hope to work with you again! - BooksRun Team

New York
2 reviews
0 helpful votes
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Great service!
February 4, 2024

The books arrived on time and in great condition! Will order from here again!

Date of experience: February 4, 2024
BooksRun S. BooksRun Rep
over a year old

Thanks for sharing your experience in doing business with us! We are happy to provide you with good services! - BooksRun Team

Alabama
1 review
0 helpful votes
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Book buy
February 2, 2024

Prompt service, not damaged. Great purchase, will definitely buy again from here.

Date of experience: February 2, 2024
BooksRun S. BooksRun Rep
over a year old

We are so glad to hear that! Already looking forward to doing business with you again, Rae! - BooksRun Team

New York
1 review
0 helpful votes
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Do not need textbook any longer and cannot return!
November 11, 2023

Tried to reach out for a return a month ago and still have not gotten a response.

Date of experience: October 12, 2023
Arthur B. BooksRun Rep
over a year old

Please accept our apologies for any inconvenience caused. Our customer support team will investigate the matter and get back to you with the resolution. - BooksRun Team

Texas
1 review
0 helpful votes
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Easy experience
October 14, 2023

Only bad experience was that my name was spell wrong on check

Date of experience: October 14, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for your cooperation with us! We value your opinion regarding our services and hope to see you among our customers more in the future! - BooksRun Team

California
1 review
0 helpful votes
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Great service
April 23, 2023

I like to read and I have books that pile up, so I was happy that I found BooksRun, also I can make a little extra money.

Date of experience: April 23, 2023
BooksRun S. BooksRun Rep
over a year old

Thanks for cooperating! That's amazing to work with you as our valued customer! - BooksRun Team

Ohio
1 review
0 helpful votes
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Law School Books
February 1, 2024

Everything I have bought and sold with them has gone great & it's my go to for textbooks

Date of experience: February 1, 2024
BooksRun S. BooksRun Rep
over a year old

Thank you for your positive review! We are pleased to have you as our customer! - BooksRun Team