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BookingGroupReviews 1,537

3.3

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.3 stars from 1,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Luxembourg
2 reviews
0 helpful votes
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Such a professional company! Best experience ever! Thanks a million for your quick response and your help! I will definitely recommend you

Date of experience: March 19, 2020
NL
2 reviews
0 helpful votes
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Nice upgrade offered at reasonable price, very pleasant empoyees ready to assist! Recommendation! Thank

Date of experience: March 18, 2020
Romania
2 reviews
0 helpful votes
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Great service
March 18, 2020

Great service at the counter and the cars are close by. It took just minutes to pick up keys and get going. Drop off was a breeze as well

Date of experience: March 18, 2020
Austria
2 reviews
0 helpful votes
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I received excellent service at BookingGroup. The staff were exceptionally helpful and knowledgeable.

Date of experience: March 18, 2020
Florida
2 reviews
0 helpful votes
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Thank you...
March 18, 2020

Used this branch twice. VERY good experience. No queue, friendly staff, cheap upgrades. Highly recommended.

Date of experience: March 18, 2020
Germany
2 reviews
0 helpful votes
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For the first time, in my traveling-life, a great experience with a car rental company. No-fuss. No queues. No difficult situations when returning the car.

Date of experience: March 18, 2020
Slovakia
2 reviews
0 helpful votes
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The best choice
March 18, 2020

BookingGroup can confidently be classified as customer-friendly. Upgrade without problems because the pre-ordered car was not available. Incredible advantage: the cars are right next to the rental office, so you can look at the car and choose a different model if necessary

Date of experience: March 18, 2020
France
2 reviews
0 helpful votes
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Perfect
March 18, 2020

Uncomplicated fast service. Getting the car took less than 5 min. Returning the car was less than a minute.

Date of experience: March 18, 2020
NL
2 reviews
0 helpful votes
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Pick BookingGroup whenever you can - you won't be disappointed! Most amazing car rental experience ever

Date of experience: March 14, 2020
Ohio
2 reviews
0 helpful votes
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Rent a car
March 15, 2020

Pickup was efficient-attendants were very helpful- they inspect car with you to note condition and answer any questions you have about the car.

Date of experience: March 14, 2020
Sweden
2 reviews
0 helpful votes
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It was actually cheaper than a minivan at another rental place. They sent an Uber to the airport to pick us up, and when we returned the car they drove us back to the airport,

Date of experience: March 14, 2020
GB
2 reviews
0 helpful votes
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Prompt service
March 15, 2020

Outstanding service first visit now my go to rental car company. Easy to work with. High quality vehicle

Date of experience: March 14, 2020
France
2 reviews
0 helpful votes
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The service was great
March 15, 2020

Checked in through the app and, when I got there, they had someone waiting for me who called me by name. The return process was just as simple

Date of experience: March 14, 2020
Switzerland
2 reviews
0 helpful votes
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Highly recommended.
March 15, 2020

Always a pleasure renting from BookingGroup. The process is always super easy from the pickup to the return. And cars are always in excellent condition and clean

Date of experience: March 14, 2020
NL
2 reviews
0 helpful votes
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Easy pick up and friendly staff. Small car was clean and in great condition. Im booking again in a few weeks.

Date of experience: March 12, 2020
Ohio
2 reviews
0 helpful votes
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Excellent service
March 14, 2020

Unlike the larger hire companies BookingGroup did not try to sell me every conceivable extra. Car was clean and less than a year old. No frills, hassle free car hire. All very reasonable

Date of experience: March 12, 2020
Germany
2 reviews
0 helpful votes
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Always come here to rent cars and vans. Good value and good service. I would definitely recommend them.

Date of experience: March 12, 2020
Germany
2 reviews
0 helpful votes
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Staff were all friendly and polite. Reserved the van online beforehand which made the process even more streamlined. I've used this branch of BookingGroup three times now and every time they've been great so I'd definitely use them again in the future!

Date of experience: March 12, 2020
Germany
2 reviews
0 helpful votes
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Much cheaper than other hire companies, van in great condition excellent customer service from Jack would highly recommend.

Date of experience: March 12, 2020
Canada
2 reviews
0 helpful votes
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This was the first time I had ever hired a vehicle in the UK and I was very pleasantly surprised... the service provided by the BookingGroup team

Date of experience: March 12, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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