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BookingGroupReviews 1,537

3.3

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.3 stars from 1,537 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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New York
1 review
0 helpful votes
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Quick and efficient
April 2, 2020

BookingGroup are by far the best rental company in all my rental experiences. I rented a car at green motion not too far away and I had a bad experience there they wouldn't give me a car because I got a new license which didn't show that I had had a license for over a year so I went here, no issues they got me a car straight away...

Date of experience: April 1, 2020
NL
1 review
0 helpful votes
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Fast service
April 2, 2020

Yay, fast fast service. Got to and from Heathrow in a jiffy. If you're at terminal 5, go to bus stop 27/28 to get to the free BookingGroup shuttle. It's a 5 min ride.

Date of experience: April 1, 2020
Ohio
1 review
0 helpful votes
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I have used them several times in the past year, they are usually among the cheapest for the cars I'm looking for and are super efficient and easy to deal with.

Date of experience: April 1, 2020
NL
1 review
0 helpful votes
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Nice people.
April 1, 2020

I enjoy driving a car. And even though I have a vehicle of my own I sometimes need rent. Like now when mine is at the garage for painting. I like the prices here.

Date of experience: April 1, 2020
Germany
1 review
0 helpful votes
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Regarding my car hire for 4 pax & luggage from Southampton to London. Hassel free fast efficient pick up a brand new i40 from Southampton depot, clearly explained contract and car inspected with clear illustration.

Date of experience: April 1, 2020
Ohio
1 review
0 helpful votes
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Indeed helpful!
April 1, 2020

They were also capable in providing useful advice on my future bookings as I required rental of a vehicle for another move in two weeks time, and assisted in pre-booking a vehicle to reserve a vehicle at its current rate

Date of experience: April 1, 2020
New York
1 review
0 helpful votes
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Good place within the city to rent a car. The approach road is narrow and there are frequent works in the area which make getting to the actual location a pain sometimes.

Date of experience: April 1, 2020
New York
1 review
0 helpful votes
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It is usually possible to find a car close to what you are looking for at very short notice. I hired a 9 seater from this location.

Date of experience: March 31, 2020
Finland
2 reviews
0 helpful votes
Follow Sivilla G.
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Good services and very friendly staffs in the shop. Had a great time hiring cars fromBookingGroup and would recommend this to all friends.

Date of experience: March 30, 2020
Germany
2 reviews
0 helpful votes
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BookingGroup
March 31, 2020

Great friendly staff and 1st class service from the team at BookingGroup. Would use again and definitely recommend.

Date of experience: March 30, 2020
Luxembourg
2 reviews
0 helpful votes
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Good service
March 31, 2020

Great experience - hassle free and able to accommodate us dropping the car off half an hour late. Good day

Date of experience: March 30, 2020
Seychelles
2 reviews
0 helpful votes
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Best company
March 29, 2020

Quick check in service on the pick and best service on the return i've ever dealt with. Like the cars. The service the upgrades and always at the end the charges are what they were supposed to be

Date of experience: March 29, 2020
France
2 reviews
0 helpful votes
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The BookingGroup team was helpful and quick for issuing and returning car as well. The wait time was negligible. The condition of car was also good

Date of experience: March 29, 2020
Ohio
2 reviews
0 helpful votes
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Mario from BookingGroup was extremely helpful and accommodating. Excellent and efficient service ;)) ))

Date of experience: March 29, 2020
Germany
2 reviews
0 helpful votes
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Excellent service from the moment I arrived! They gave me a free upgrade to a Jeep Wrangler which was amazing, love these cars and could not have been happier! Made my trip.

Date of experience: March 29, 2020
New York
2 reviews
0 helpful votes
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Great service
March 29, 2020

Well first of all, when I called up for a last minute reservation, I was accommodated on the spot. That for me was, hands down, one of the best feelings I could have

Date of experience: March 29, 2020
New York
2 reviews
0 helpful votes
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BookingGroup
March 29, 2020

A pleasant trip drive around UK, thanks to BookingGroup for the rental information and service at the desk. A convenient spot to pick and return car for foreign country visitors.

Date of experience: March 28, 2020
Ohio
2 reviews
0 helpful votes
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Prompt, good and very friendly staff. Daniela was helpful, very professional and explained to us the contract options and details.

Date of experience: March 27, 2020
NL
2 reviews
0 helpful votes
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Good servis... thank
March 27, 2020

Brilliant service helped me rent out a car easily owhen of the companies Made Me problems. Gave me a nice new car with a big smile!

Date of experience: March 27, 2020
Germany
2 reviews
0 helpful votes
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Excellent team
March 27, 2020

Excellent, fast and efficient service. Will definitely becoming back to BookingGroup Car Hire in the future.

Date of experience: March 27, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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