Boats.net

Placed several orders with them, great experience to date. One thing, I wish when there is a back ordered line item on your order I would like to have them send the other items rather than hold the whole order until the back ordered part came in or at least give you the option. Not a deal breaker though!

This is a great platform to look up parts for just about any motor or drive. They almost always have the items in stock. If you need to call customer service, they are always very friendly and helpful. The only problem is USPS shipping is the worst in the world. We need a dedicated tab on the shipping screen in checkout for either UPS or Fed EX. The extra expense, in most cases, far out ways the extra time wasted waiting on USPS. Please give some thought to making that happen. I will always choose to pay extra for UPS shipping.

Website is straightforward and by entering model no. Of your outboard motor the system displays the different groups of main assemblies with a pictorial diaphragm along with a corresponding parts list with specific part no's. Of each part for ordering purposes. Communication once an order is placed is also very good and parts are shipped quickly with tracking information provided to you automatically once the shipment takes place. Highly recommend for ordering any outboard motor part as prices are very competitive and overall service is hard to beat.

There are very few places where you can call and get people that want to help you and make you feel like you're not being rushed.
It's a pleasure working with the boats.net team and their website is very easy

Well pleased with parts and service from you. I ordered other parts with another vendor more than a week before ordering from you and I still have gotten their parts and they have given me no updates or tracking information. Needless to say they have now lost a customer. Thank you for your top notch service. Gary Stewart

Looked for quite awhile for the correct water pump parts and finally came across Boats. Net web site. Customer service rep Mike got me to the right parts and I order them that day. Call boats. Net first and avoid the frustration that I went through.
Gordon from Kalamazoo.

I have a 2008 Legend Bass Boat with Mercury 225 Optimax and finding the right parts can be difficult. The customer service rep walked me through multiple parts diagrams and cross referenced the Mercury website to make sure I had the exact right parts and also made helpful maintenance recommendations for me as well. I would highly recommend Boats.net and will be asking for Dale next time I am ordering anything for my boat. It was sincerely the best customer service experience I have had in years.

I was able to easily order the correct parts from the website. I did call Customer Service to amend an item and they were extremely helpful. The order shipped out the following day and the parts arrived ahead of schedule. Excellent job Boats.net. Thank you