Boats.net

I needed a part for my boat motor. I googled the part and this was one of the sites that came up as having it. I clicked on the link, found the part and checked out. I received the part 4 days later. Super easy process.

Buyer beware- the return policy looks great UNTIL you actually need to return an item. I've ordered many times from this company & never had to return an item before. This time was a very disappointing experience. I ordered a boat part & it came in a small box, inside the box was a black plastic bag that had the part inside. Keep in mind you CANNOT see through the black plastic bag the part is in. So unknowingly I opened the black bag to look at the part. It wasn't the correct part I needed. Since I opened the bag- they will not honor their return policy. Unused part. Cannot return. Change your return policy to inform your customer that IF you open anything it voids the return policy. OR place a sticker on the bag that reads, "if you open, voids return policy". As a long time customer it would be greatly appreciated. ***UPDATE- one day after leaving my review… I received an email in response stating I can return the product. (See attached picture). We will update if the return is processed after returning the item. Previously, before this review and email received in response I had spoke with someone over chat at boats.net AND a person over the phone - which both told me if the package was opened I could not return it for a refund. They were both given my order number to pull my product info as well as we were speaking. I'll update IF we receive an actual refund.

I'm a frequent costumer from this company because it's always easy to purchase on the platform, costumer service is great, friendly and attentive associates, easy to do returns, great prices and good shipping time.

Boats.net had the water pump kit which even includes new bolts, gaskets, race, and impeller and the price with shipping was $67. The parts fit perfectly and my boat is operating fine.

It's my one stop shop. The diagrams make it easy to find parts and the fact that they are OEM are even better. Too many non oem are not stainless and will not hold up to salt water here in FL

Price was good, what i wasnt happy with was 12$ for quick service 2-3 day took 6 days. Not exceptable... went regular mail, not priority... will know better bext time..

You site is very user friendly. Even with me being an ole school technology challenged individual I was able to get to the CORRECT parts diagram, find my parts and ordered by myself.

This time as well as previous orders end well. Everything works and fits. I keep returning…. With two boats that I keep going and maint boats.net is my go to.

Originally ordered a seal from Partzilla, sent USPS ground with expidited shipping that was lost. Boats.Net sent me one UPS fast so I could get my customerback on the trails

I was gifted an older boat. I was told parts would be hard to get. I found boats. Net through google and I'm sure glad I did. The website was very easy to use and they had exactly what I was looking for. I used standard shipping and was told 3 to 5 days and was happy with that. It actually came the next day. So imagine the excitement of getting my boat on the water sooner. Definitely will have my repeated business for future service and products. Boat is a 97 keywest 1520 explore with a Suzuki dt65

I needed a set of plugs for my Yamaha 115 and the chat service was spot on and it was a dione deal. The plugs were to arrive on a Saturday which would be a bummer but lo and behold, they showed up the Thursday before

Just ordered a couple of relays for my 88HP Johnson... easy read prints and easy to order correct parts...

Ordered carb studs for a Yamaha outboard. The process was fast and easy and they had a plethora of parts. Thank you Boats.net.

I needed a new ignition switch and wasn't sure which one fit my boat. I sent a text message and within 5 minutes had the answer with the part number I needed to order. GREAT SERVICE!

My first purchase from Boats.net, exceeded expectations. Info on their website was thorough and delivery was great and faster than expected!

Their customer service can help you solve the problem, and they will ship the order to me quickly and on time.