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Boats.netReviews 1,638

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
232
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Yamaha parts
August 12, 2025

Representative was very kind and knowledgeable. Parts were delivered in a reasonable amount of time.

Date of experience: August 12, 2025
New Jersey
1 review
0 helpful votes
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Low price, fast shipping
August 12, 2025

Cheap and easy! What more can you ask for?
The only annoying thing is this part needing 50 characters

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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Easy to find hard to find parts
August 10, 2025

Found what I needed and was very easy to order, delivery was within a reasonable time, was surprised on the cost of shipping for such a light package that was not packaged very well at all.

Date of experience: August 10, 2025
Indiana
1 review
0 helpful votes
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A great source for boat parts
August 8, 2025

A great source for boat parts. Usually have everything in stock. My parts arrived on time and in new condition. I was ordering from Crowley marine But they're shipping is too slow. And they don't always have parts in stock.

Date of experience: August 8, 2025
Minnesota
1 review
0 helpful votes
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Great product, fast shipping!
August 7, 2025

Boat part needed by this weekend, came in 2 days and fit perfect 👌.

Date of experience: August 7, 2025
Arkansas
1 review
0 helpful votes
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Parts for boat
August 6, 2025

I was able to get the part I needed in a timely manner. I will defiantly be using them on future projects.

Date of experience: August 6, 2025
Massachusetts
1 review
0 helpful votes
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Johson outboard part purchase
August 6, 2025

Your website was easy to navigate and your part's diagrams made it easy to find the correct part number

Date of experience: August 6, 2025
Canada
1 review
0 helpful votes
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Assistance Provided!
August 5, 2025

I had some questions and I received very quick quick and complete feedback. What else can you ask for when you need support.

Date of experience: August 5, 2025
North Carolina
1 review
0 helpful votes
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Quick shipping, excellent website
August 5, 2025

Excellent service and the website was easy to use. Product was exactly as described

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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Hard to find part
August 3, 2025

I am so glad this site is available The part I needed was a lower unit water filter. It was easy to find and order. Also priced reasonably. Very happy with the site and purchase experience

Date of experience: August 3, 2025
Washington
1 review
0 helpful votes
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Exactly what was ordered, fast shipping, worked perfectly

Date of experience: August 3, 2025
Florida
1 review
0 helpful votes
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Super Fast Service
August 3, 2025

First time purchasing from Boat. Net and I was certainly pleased! I made my purchase of a new alternator and two days later I received it without buying the express shipping. The staff was very helpful and friendly to work with! I've now found my perfect Marine Store for all my water needs!

Date of experience: August 3, 2025
Maine
1 review
0 helpful votes
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Right parts for the job.
August 2, 2025

Got the info for my motors off the data tags. Entered the info and found the absolutely perfect fit parts I needed. Delivery was fast. I'll be back!

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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Part supersession
August 2, 2025

I received some parts (spark plugs) with a different part number on them. I called customer service for a return authorization and spoke with Chris. I explained the reason for returning, and needed to order the correct parts. Chirs looked up the parts and saw a problem with the part number, so he immediately got in contact with Yamaha and solved my issue, The part number had superseded to another one, but the new part number did not show in Boats.net's system. Thank you Chris, for going the xtra mile.

Date of experience: July 30, 2025
Texas
1 review
0 helpful votes
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Excellent!
August 2, 2025

I was looking for an outboard air dam and they had what I needed. For hard to find parts Boats.net is the place to locate them.

Date of experience: August 2, 2025
Florida
1 review
0 helpful votes
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Why buy anywhere else?
August 2, 2025

The product was available at a great price, and immediate shipped upon placing order.

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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Very Good
August 2, 2025

Easy to find product plus purchase and the notifications on tracking was spot on.

Date of experience: August 2, 2025
Alabama
1 review
0 helpful votes
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I made a mistake on 1st order and canceled it. However it had already shipped. Customer service actually answered my call with a real person which was overly nice.They gave me an
Rma and credited me for merchandise AND shipping. All I had to do was return merchandise in box it came in. No Hassel
Great company

Date of experience: August 1, 2025
South Carolina
1 review
0 helpful votes
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Found a hard to find part
August 1, 2025

Difficulty locating exact replacement. Boats.net had it.

Date of experience: July 28, 2025
District of Columbia
1 review
0 helpful votes
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Yamaha Outboard Parts
August 1, 2025

Good parts photos.Fast delivery, items as described and decent price.

Date of experience: August 1, 2025