business logo of Boats.net

Boats.netReviews 1,707

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
How would you rate Boats.net?
grey star
grey star
grey star
grey star
grey star

Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
247
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Chris S.
Unfollow Chris S.
Share Review
Report Review

Re-aseal Lower unit
August 27, 2025

Great and knowledgeable customer service, very easy to talk with.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
Follow Patrick C.
Unfollow Patrick C.
Share Review
Report Review

A little spark
August 27, 2025

Working through outboard issues needed a new coil easy to find and great product Great to get OEM quality parts from Boats.net

Date of experience: August 27, 2025
Florida
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Share Review
Report Review

Great service and prices
August 26, 2025

The order process, prices were a smidge higher but was supposed to have a faster turn around so I didn't mind. It was given to USPS in GA and within the day it was in florida just an hour or so from me, however, USPS changed the day to Saturday delivery which was great! But they held the package sat and Sunday then delivered it on Monday. So it wasn't anything on this store but the partnership with usps

Date of experience: August 26, 2025
Missouri
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

Ordered prop as their system went down. Could not get a confirmation. When entering my preliminary order number back when system was up... system kept reporting no order found. Never received a confirmation. Gave up and ordered from another source.
But it DID arrived. All beat up and the box damaged. When I call to explained the situation... I was given an RMA... no problem... but the cost to ship return was on me. I asked about the free returns and was told they'll accept it back without a restocking charge... even if their system was in partial blame? It cost $56. To return. Doesn't sound like a free return as advertised. Beware.
Contacting through phone, chat, and return messaging very awkward with slow response time. I'd recommending avoiding this site completely.

Boats.net attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2025
Wisconsin
1 review
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

Purchase without a hitch.
August 22, 2025

I purchased a new carburetor for my 2003 Mercury 50 hp outboard and the price was the best, so along with the free shipping it was the obvious choice. It arrived in a timely manor and was exactly what I ordered so all in all a very good transaction. Will definitely use them again when the time comes.

Date of experience: August 18, 2025
Florida
1 review
0 helpful votes
Follow Raymond C.
Unfollow Raymond C.
Share Review
Report Review

Speed
August 22, 2025

Vr good ¢$$$$$$_____$$$$$$$$$$$$$$$$$$$$$$$$$$$$¢$$$$$$$$$$__$$$$$$$$$$$$$$$$$$$$$$

Date of experience: August 22, 2025
Missouri
1 review
0 helpful votes
Follow Marc T.
Unfollow Marc T.
Share Review
Report Review

Great to deal with...
August 22, 2025

They always handle any problems that crop up or returns promptly...

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow bruce s.
Unfollow bruce s.
Share Review
Report Review

Good service
August 20, 2025

Ididn't have part#for motor that ordered 1st so then i looked again and found ot that was wrong motor so ordered second one and its'the right one.thank you mr.george! for helping me with return.

Date of experience: August 20, 2025
Virginia
1 review
0 helpful votes
Follow Kenneth R.
Unfollow Kenneth R.
Share Review
Report Review

Excellent
August 19, 2025

I purchased a boat part but when it arrived, I thought it was the wrong part. So I called Customer Service. Let me tell you…. Mike was on point! After describing what I thought was the issue, he walked me through the catalog, finding the right part (which I thought was the wrong part), and then informed me on how the part should fit. He even waited on hold while I put the part on!
OUTSTANDING CUSTOMER SERVICE 👌🏾👍🏾

Date of experience: August 18, 2025
New Jersey
1 review
0 helpful votes
Follow Toby D.
Unfollow Toby D.
Share Review
Report Review

Honda Impeller Shims
August 19, 2025

You had the parts I needed and they arrived quickly. Website easy to navigate

Date of experience: August 19, 2025
Missouri
1 review
0 helpful votes
Follow Buddy S.
Unfollow Buddy S.
Share Review
Report Review

Looked at a few sites and my local trolling motor supplier. Normal delivery fit my needs. Price was best I could find. My local supplier was almost twice the product price.

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Side mounted controller
August 19, 2025

Experience was great. I had questions about their products and they responded within hours.

Date of experience: August 19, 2025
Michigan
1 review
0 helpful votes
Follow Dan K.
Unfollow Dan K.
Share Review
Report Review

Fuel Filter
August 19, 2025

I ordered a couple of fuel filters for my Suzuki outboard and they were not right type from Amazon. I ordered them from you and they look correct, I will always order my future parts from you.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
Follow Eddy A.
Unfollow Eddy A.
Share Review
Report Review

Great price, fast shipping!
August 18, 2025

Boats.net had the best price for my water pump rebuild kit. Received it in the mail just a few days after placing the order.

Date of experience: August 18, 2025
Michigan
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Great value
August 16, 2025

Boats.net had the OEM starter I needed for $85 less than the nearest marina after taxes and expedited shipping. Had my part in 3 days.

Date of experience: August 16, 2025
Wisconsin
1 review
0 helpful votes
Follow Edward R.
Unfollow Edward R.
Share Review
Report Review

Motor parts
August 15, 2025

Very fast service had parts in stock, fast delivery good customer service

Date of experience: August 15, 2025
California
1 review
0 helpful votes
Follow Mike S.
Unfollow Mike S.
Share Review
Report Review

Yamaha oil feed pump
August 15, 2025

Fast shipping and good price for OEM Yamaha parts. Arrived in good condition

Date of experience: August 15, 2025
Florida
1 review
0 helpful votes
Follow Dave W.
Unfollow Dave W.
Share Review
Report Review

Parts
August 14, 2025

Fast shipping. Arrived in two days. Ordered on a Monday and arrived on Wednesday

Date of experience: August 14, 2025
Minnesota
1 review
0 helpful votes
Follow Elroy R.
Unfollow Elroy R.
Share Review
Report Review

Delivery
August 13, 2025

Was UPS delay not the boat. Net fault everything was as expected

Date of experience: August 13, 2025
Louisiana
1 review
0 helpful votes
Follow Jason E.
Unfollow Jason E.
Share Review
Report Review

Parts selection
August 13, 2025

I love the availability of parts. I just wish the cost of shipping them was lower.

Date of experience: August 13, 2025