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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Representative was very kind and knowledgeable. Parts were delivered in a reasonable amount of time.
Cheap and easy! What more can you ask for?
The only annoying thing is this part needing 50 characters
Found what I needed and was very easy to order, delivery was within a reasonable time, was surprised on the cost of shipping for such a light package that was not packaged very well at all.
A great source for boat parts. Usually have everything in stock. My parts arrived on time and in new condition. I was ordering from Crowley marine But they're shipping is too slow. And they don't always have parts in stock.
Boat part needed by this weekend, came in 2 days and fit perfect 👌.
I was able to get the part I needed in a timely manner. I will defiantly be using them on future projects.
Your website was easy to navigate and your part's diagrams made it easy to find the correct part number
I had some questions and I received very quick quick and complete feedback. What else can you ask for when you need support.
Excellent service and the website was easy to use. Product was exactly as described
I am so glad this site is available The part I needed was a lower unit water filter. It was easy to find and order. Also priced reasonably. Very happy with the site and purchase experience
Exactly what was ordered, fast shipping, worked perfectly
First time purchasing from Boat. Net and I was certainly pleased! I made my purchase of a new alternator and two days later I received it without buying the express shipping. The staff was very helpful and friendly to work with! I've now found my perfect Marine Store for all my water needs!
Got the info for my motors off the data tags. Entered the info and found the absolutely perfect fit parts I needed. Delivery was fast. I'll be back!
I received some parts (spark plugs) with a different part number on them. I called customer service for a return authorization and spoke with Chris. I explained the reason for returning, and needed to order the correct parts. Chirs looked up the parts and saw a problem with the part number, so he immediately got in contact with Yamaha and solved my issue, The part number had superseded to another one, but the new part number did not show in Boats.net's system. Thank you Chris, for going the xtra mile.
I was looking for an outboard air dam and they had what I needed. For hard to find parts Boats.net is the place to locate them.
The product was available at a great price, and immediate shipped upon placing order.
I made a mistake on 1st order and canceled it. However it had already shipped. Customer service actually answered my call with a real person which was overly nice.They gave me an
Rma and credited me for merchandise AND shipping. All I had to do was return merchandise in box it came in. No Hassel
Great company
Difficulty locating exact replacement. Boats.net had it.
Good parts photos.Fast delivery, items as described and decent price.
Answer: Please contact michael.y@boatersworld.com or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email Loyalty@Boats.net and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at parts@boats.net a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.