BoatHouse

Well since I'm first to review this site and its been around for years speaks volumes (like nobody shops it)

Ordered three items, fully charged for three items, first time came quick pair of cheap looking shorts with a nice pin hole in them, contact customer service and nothing regarding pinhole or apology, just get up and do work to return it, second off 2nd pair of shorts of course they do not have it stock and still haven't been refunded, thou they state your not charged if not in stock and I was.

Website actually terrible no description of what clothes are made of, shoty images of stuff, no selection, if anyone actually reads this stay away from this site.

Went to Boathouse and bought a hoodie for my son for christmas and it didnt fit him, went to return it and they refused to take it back saying that it smelt of smoke as a non smoker this is ridiclous now i am out 90 bucks for a hoodie that doesnt fit my son, and I believe the manager a heavy set women with tattoos smelt the hoodie and acted like i was a criminal and refused to return the hoodie, or exchange it or give me a instore credit.

I purchased a clothing item from the website and it arrived quickly, in 2 to 3 days. The item was well packaged and my clothes arrived in perfect condition. I'm very satisfied with my order and will be doing more shopping at Boathouse. I recommend ordering online since this transaction was so easy.

I ordered a white addidas T-shirt from them the size was medium because I usually buy medium of addidas, but their medium which I received is equal to XL size. Still that t-shirt is at my place no one come to pick or no exchange. I totally wasted my money. I recommend to everyone please don't buy from them.

I ordered multiple items that all shipped in different orders, which would be fine IF I received the items I actually ordered. I ordered a sweater and instead received a jacket that had a clearance sticker on it. I messaged customer service 3 times within two weeks with no response. They even marked my inquiry as "resolved" without anyone speaking to me first. It's now been a month and I have still not received a refund for the item I NEVER RECEIVED!

I ordered 8 items from this website and 4 of the eight were items I did not order. I ordered 2 pairs of pants thay came in the wrong color. Bathing suit bottoms that were the same brand but different style than I ordered (which were way more revealing than the ones I ordered). And a hoodie that was the same brand but a totally different sweater. I was very disappointed when I messaged multiple times regarding all the wrong items and they didn't get back to me for 8 weeks. When they finally did reply it was an automated reply and it ticketed my concern "resolved" when it definitely was not.

I ordered a clothing item here and they charged me and never shipped it.

I had to get a chargeback on my credit card. I think the site is a scam.

I had returned a pair of slides that I had ordered that didn't fit and I was under the impression that the returns were free and they paid the return shipping. It stated on their website under Hassle-Free Returns that "we pay return shipping". That is all it said regarding that. Throughout the whole return process, not once did it mention anything about how when refunded you will not be credited the original shipping amount that was paid. After speaking with a lady she said it in fact did say on their website that we as customers don't get refunded the shipping amount. Once I asked where on the website it said this she replies with "Oh, it used to be on there but it has since been removed." Why in the $#*! would that be removed? I find that a piece of information quite important, don't you? SUPER SHADY business to deal with. The lady also argued with me at first saying I was in deed refunded for the full amount I paid which I was a lie BECAUSE I WASN'T REFUNDED THE SHIPPING COSTS.

STAY AWAY! (unless you like the feeling of disappointment)

Would give a zero star if I could.I ordered a pair of pants for my grandson for Christmas, said 2-5 business days for shipment. The tracking number they left said go to the shop app, in doing so it never took you to a tracking sight just shopping sight. Contacted them by email after Christmas and got the usual " we are experiencing higher volumes of calls than expected". When they did get back to me they told me that they were delivered to my house by the courier. When I contacted them again by email no response. I did manage to get a number to call and the guy on the other end was not very pleasant or helpful. Told me they were delivered to my house by the courier and there was nothing they could do. Now I am out over $80. Never setting foot on the Boathouse again. Phone number for online customer service is *******350.