Lidia H.

I always order off boathouse
Shipping is SO fast I get discounts at checkout, quality is good and they are great at getting back to emails

One of my favourite online stores hands down!

I ordered 10 swimsuits I paid for express shipping, 3-7 days. On day 9 I had not received a tracking number yet and was concerned and emailed asking for one
They responded saying" your item is a hot sell item so it needs more time "

I ordered ten things...

I emailed again and said that I needed the 10 items within 7 days and that's why I paid for express shipping. They responded back saying" The factory needs to make your item and is it okay we rush deliver when we get your item?"

I responded no, I want a refund now if they aren't even made yet

They didn't even know how many things I ordered and had no idea when they would be able to send them. I asked for a refund in three different emails

The last email I got within 10 days of ordering said" please return your items and we will give a refund, no refund till we get items back"

ARE YOU KIDDING!

They never sent me any items and refused to give me a refund.
They never provided a tracking number and didn't even have the items I ordered the day before I asked for a refund.

Do not order from these Chinese scammers

They use photos of other companies clothes and it's a scam