BoardwalkBuy

Never got my order, never got a return email, never got a working phone number. My poor 8 year old son found out the hard way that scam artists don't discriminate. He used his own money, but here's to learning hard lessons and taking our business elsewhere :( absolutely awful!

I ordered a warming neck wrap for $12.99. It was paper thin and was not at all what I expected so I went back to the site to verify the description. The wrap was described as weighing over 3 oz, the product I received weighed less than an ounce. I went through the email route like everybody else without any real help. It would have cost me the same or more to take a trip into town to buy an envelope and postage to ship it back. This company is a fraud!

Very unhappy with Boardwalkbuy. Ordered a small item ($25.00) on March 11,2019. After 5 months and 4 attempts at contact, still no delivery or refund. They apologised and offered a 15% discount code to make up for the lack of service, but that won't happen.

Ordered a item at beginning of May 2019. It's now almost October and still have not received. Sent numerous emails and get the same canned response that they are looking into it. I asked for a refund 2 months ago and they told me they couldn't because order has been sent to warehouse. Still have not received item or refund. Am going to Submit a BBB complaint and a complaint with the State Attorney general for deceptive practices.

Don't buy from them, I never recieved my purchase and the website is not available and appears to have closed down

I am rating this company with NEGATIVE 5 STARS... I ordered a product from their website since 2/7/18. The delivery says it should take 7-10 business days. I followed-up my order after 10 days. I emailed the customer service everyday and they couldnt give me a status of my order. All they say on the email is sorry for the delay or we apologize etc... There was a DHL tracking number but there was no shipment status. I am so disappointed so I cancelled my order. Ill see how long would it take before they give my money back!

I place an order in the begining of October 2020. Still don't have it. On the 26th of October it states in buffalo awaiting label... still saying the same thing. Talk about a slow boat from China. Will never order from here again.

Lousybusiness. They never answer the phone and their e-mail address always comes back undelivered I would advise no one to buy from this company

Zero stars although this site forces you to select at least 1.
My daughter purchased a jacket from them in November 2017 as a Christmas present for her brother.
To date July 27 2018 and after over 20 emails we still have not received the jacket being told that it is on backorder. No refund possible either.
Save your self money and stress and buy elsewhere.

Saw an ad on Facebook, and ordered two products.
One: a hat with LED lights. If I'd done any research, which I usually do - I would have found the product on Amazon (a reputable site) for half the price.
Also ordered two Bluetooth Shower speakers. Neither of them will charge, and so they are basically useless. Absolutely NO response from several customer service inquiries.
Stay AWAY from this retailer.

Obviously this is a scam internet company. Just look at these reviews! One of the first times I purchased from Facebook ad and was ripped off. Fortunately I used Pay Pal and they will charge back the con artists and refund my $20 something bucks. My question: does Facebook provide a method to report this and get these ads pulled from our feed or are they just interested in the advertising $$$? If anyone is familiar, please advise.

-10 They take your paid order and then when you receive the defective items... they never contact you back... every week you leave an email or messenger. They wait 6 months and tell you to mail It back with tracking #. Then your told its passed 30 days and you dont qualify for a refund.
Please if anyone is an attorney out there. We should bring a class action suit... anyone?!

Purchased and paid for item on 4/3/17. Its 5/3/17 and no item, no "it was shipped", no way on their site to check STATUS (which is pathetic not to have). They only respond if you contact them via email saying, "oh, its on back-order" but they will not professionally do so by contacting you. They are a horrible organization as evidenced by their rating, and I will never use them again and advise no one does... They got 1 Star from me because I could not give a ZERO.

Purchased and paid for some shoes. Not a word from them except that they got my money. Four weeks later, no shoes, no shipping info, nothing. I have complained and all I get is an e-mail saying "we're running behind" or "you're shipment is processing." No shoes. Terrible. But, I get plenty of e-mails with offers and asking me to rate their service, and PMs on FB with adverts. I've asked them to stop and they haven't.

The goods are rubbish and the customer service is useless. I ordered a gps tracker watch for my grandson which was clearly faulty. By the time the support desk had given me the runaround the 30 day warranty had expired and they refused to refund or exchange. I have been shopping online for years and this is the first bad experience. Don't trust them.

I Live Near the Home office of this Company in West Seneca.(Too Bad they don't have Free Pickup there) I Ordered an item that had to be shipped from Mississauga Ontario Canada, about an hour away if traffic is moderate. Took 2 weeks to get it over the Border, then they say 6 weeks after that you should get the product at your door. Unacceptable. I could have driven there & got it in ONE DAY. This is Rediculous. Customer Service did respond quickly but what good is that to me?

The other reviews already highlight the problems, so I won't go into chapter and verse.

In summary, an order placed for goods to be shipped in 1-2 days have not materialised, Chasers get various excuses, from 'it's out of stock and we're getting it in next week' to 'it's being processed'.

Needless to say it's six weeks later and nothing received.

These crooks won't even let you cancel your order!

This is now in the hands of our credit card company to cancel our transaction.

AVOID THESE BANDITS

Purchased devices of the same type, two arrived faulty, remaining two became inoperative several days afterwards. Contacted the customer services, and received various responses, e.g. could not trace order, provide photographic evidence, apologising for delay in delivery! - all time delaying, avoidance excuses. Would advise other potential customers "buyers beware".

Ordered a charger for my phone. Ad said it was in stock and would ship in 24 hours. After placing the order, the confirmation said due to high volume of orders, it would be 2 to 4 weeks to ship. When I emailed them, their response was... The item will be shipped as soon as it is available. I sent them another email two days later stating... Your website still says the item is in stock and will ship in 24 hours, you should stop lying to your customers. I have been exchanging email with Edward N. CSR. I have ordered once in the past and had the same issue, but I did finally get my item and its great. We shall see if this item shows up. I would bet they are using our money to purchase the item from their source. They then must wait to receive it from a 3rd party before shipping to the customer. I wouldn't say it is a total scam, but they are very unethical.

I bought many items from this company this 2018, it took a long time to received the orders, but when they arrived:, wrong items sent, some missing items, unhelpful customer services, no label on products, no product description, cheap looking jewelry.
Bad customer service. Inferior quality products. SCAM!

This company intentionally buys and sells defective products. They refuse to allow you to return or exchange products that do not work. There is no way to call anyone, you can only email a girl that doesn't help you and then sends you multiple customer satisfaction surveys with a broken link that goes nowhere. Nothing but a SCAM. Buyer beware!

Items are from china that is why the shipment is so slow! Their UK WAREHOUSE IS ALREADY CLOSED! FINALLY! THOSE BASTARD TOOK MY MONEY AFTER I PLACED AN ORDER AND RECEIVED NOTHING.

$78 IN SHIPPING FOR A PURCHASE OF $61.77?
Is this a joke?
I would not buy anything from them since it's a total ripoff