asked by
on 11/13/16Hi Nour,
We apologize for the delay you have experienced! This product has been very popular on our website, and we received a high volume of orders. Unfortunately we had run out of stock of our straighteners, so orders have been on back order. However, additional stock was received as of yesterday, and our warehouse staff has been packaging and shipping out orders as fast as possible!
You can expect to receive your package within the next 4-5 business days. I have escalated your order to our shipping department, and tracking has been uploaded. You should receive a shipping confirmation via e-mail with your tracking number included. Please allow 24-48 hours for the tracking number to show movement.
We apologize again for this delay and truly appreciate your patience!
Thank you,
Boardwalk Buy