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Pakistan
2 reviews
6 helpful votes
Follow John M.
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I had an issue with my 2018 headlamp filling with condensation and was advised to bring the vehicle in for a 15 minute inspection. Nearly 3 hours later the advisor came out to see my wife to explain they would now need the car overnight. I had just had the car detailed and professionally ceramic coated and whilst washing off the dirt this weekend I noticed extensive scratches to both my front fenders and front bumper the paint was pristine prior to this visit. Absolutely disgusted what poor service from a BMW dealership

Date of experience: March 22, 2021
Saudi Arabia
1 review
1 helpful vote
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My fav car label.
August 19, 2023

There are a lot of BMW haters. But for me all the people that dislike these cars are those who haven't driven a BMW a single time. They think that the car is too fancy and overpriced. But all I see is the highest quality of manufacturing and the attention to the smallest details.

If you want to understand what I mean go to your local BMW dealer and get inside the car. You will realize immediately the difference between other car brands.

Date of experience: August 18, 2023
Virginia
1 review
1 helpful vote
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BMWs are pretty cars
August 5, 2023

I bought our first BMW for my wife in 2016. Her car was used, less than 15k miles. It has been a good car. However very disappointing on a service perspective. I would never buy another BMW and seriously considering selling ours. Since day one, every maintenance includes a large estimate for repairs. From $1200 to $5k or $6k of additional repairs. Maybe it is only mechanics trying to bank large commission checks, but BMW should consider this because it makes BMW look to be a very poorly built car, with huge repair bills before the car even gets close to 80k miles. Example of extreme charges. No problems with car battery, but mechanic says it is weak. Charges $700 to replace battery. $3,500 to replace radiator hoses... Buyer beware.

Date of experience: August 4, 2023
Ukraine
2 reviews
7 helpful votes
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I was in doubt at first whether to buy BMW i3 or not as it seemed small to me after BMW x5, but my surprise was that it is a full size car inside even though it looks small judging by its exterior. The inner furnishing is very stylish and modern, it drives smoothly and silently, fast and securely, I totally like this car. Aso I do my input into the Earth by not polluting it anymore with gasoline. Thank you

Date of experience: August 15, 2019
Canada
1 review
0 helpful votes
Follow Anmoldeep Singh B.
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Was done on the vehicle which i was not told about during the purchase of the vehicle… and all bmw canada had to say we are sorry we didnt tell you but we cannot cover the warranty. M shocked… poor quality vehicle is what i can say. Mercedes own to the warranty better than bmw… don't buy bmw is all i can say. Poor customer service from dealership to bmw cananda

Date of experience: August 2, 2023
GB
1 review
1 helpful vote
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Best
May 25, 2022

I think BMW is the best choice for real men! Recently I bought my third BMW X6 and I'm the happiest customer ever. My children and wife also like it. It's good as for city drives as for long trips. In my experience BMW always were good and trustable not even for one year

Date of experience: May 24, 2022
Illinois
1 review
1 helpful vote
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Yeapp
August 4, 2017

I am a big fan of your vehicles, BMW! It`s much better than every single car of other brand in the whole world! Design, power, efficiency - all at the top-tier

Date of experience: August 2, 2017
Illinois
3 reviews
1 helpful vote
Follow Robby G.
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High power in various variations. Keeps me updated on my car and what to expect of my car and what to look out far to keep my car operable and running at its best.

Date of experience: May 27, 2021
New York
2 reviews
1 helpful vote
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I use a bmw 2002
January 27, 2022

They are pretty decent cars, dont break a lot like a range rover.
Thanks and will be coming back for new models

Date of experience: January 26, 2022
Indiana
1 review
0 helpful votes
Follow Chander K.
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I am a senior year student and my parents let me use the 2017 BMW i3 car for my school. It's an electric and gas engine car and it worked perfectly for me. I love the car and am planning to take it to college. All of a sudden the car is not working at my school.

My dad dropped into the BMW Wesley chapel service center. Initially they quoted $225 for diagnosis and they said $750 for diagnosis battery because the vehicle is not responding and they weren't able to find the exact root cause. This morning they called and quoted $15k for electric motor replacement. The car's worth is 12k but the estimate to fix it is 15k. Because they are not able to diagnose the issue and they suggest replacing the electric motor. We thought the high end cars would give more life but were totally disappointed and BMW failed in 6years. If the company is not able to produce the long lasting engine or motor they should not release these types of cars. They have to recall all BMW i3.

BMW broke my dreams and I will not suggest BMW for anyone in my lifetime.
BMW is just a status symbol not worth the money.
So don't buy BMW electric cars and lose your money.

Date of experience: March 13, 2024
Egypt
1 review
1 helpful vote
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M sport
December 26, 2022

Great experience for me to try this and I will be able to make this happen again thank you thanks everyone that is

Date of experience: December 26, 2022
Estonia
1 review
0 helpful votes
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I Love my BMW F10
April 5, 2018

Thank you so much for this car. It's very cool and comfortable and fast! All I love in one car. You are the best, continue like that!

Date of experience: April 3, 2018
Florida
4 reviews
1 helpful vote
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I've had various premium brands and BMW stands out with the best overall quality and driving experience.

Date of experience: March 12, 2022
Florida
2 reviews
14 helpful votes
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I leased new X3 sDrive28i from the usa bmw website. The terms of lease are very attractive, I had to pay just $409 for the first month.

Date of experience: June 18, 2016
Florida
3 reviews
168 helpful votes
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Best car in the world!
January 19, 2021

A very satisfied customer! BMW is in my family for more then 20 years. My dad owned an E28 M5 and a Z3 M Coupe. I have a 2019 BMW 330i! Top build!

Date of experience: December 29, 2020
Germany
5 reviews
3 helpful votes
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I'm still to young for yours cars, but when I grow up, will buy BMW M3 Cabrio! I love tis car, offcourse you've got newest cars with biggest prices, but BMW M3 Cabrio is perfect

Date of experience: February 18, 2017
California
1 review
0 helpful votes
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DON'T BUY A NEW BMW
March 20, 2023

I AM WRITING THIS AS A WARNING! I RECENTLY PURCHASED A NEW BMW M8 CONVERTIBLE...THE RESALE VALUE DROPPED 40% THE SECOND I DROVE IT OFF THE LOT.

Date of experience: March 20, 2023

Overview

BMW has a rating of 2.6 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. BMW ranks 19th among Car Manufacturer sites.

service
9
value
9
shipping
4
returns
4
quality
9