BMB Matrix

I am very upset with BMB matrix. I still have not received my refund. Back In June 2024, I removed negative review because they reached out to me and asked me to remove negative review so they can release payment. The total refund was supposed to be sent in installments. They sent 2 payments and they stopped. After back and forth emails, i heard from "*******@bmbmatrix.com" on oct 22,2024 that due to system delays my payment will be delayed. Email said i should expect to receive payment in 60 to 90 days and they will apply 2% interest fee to my total refund. Ok so I waited and seems like 90 days ended on jan 22,2025. Today is March 3,2025 and still nothing. I want my refund. I sent follow up email on Jan 12 asking about update but no reply yet. I have no choice but to report review here. I can provide copy of the email if needed.

Complete scam! Don't let these newest flood of reviews fool you! Tom (and his complete family) have been a scammer for YEARS! They understand the art of conning. We have lost all our savings. This business does not deliver ANY of the promises that it makes. We were give empty excuses of payment (see pic below) Don't fall for any of it. He and his team will take the money and run. But prison bars will be in his future very soon.

I am going to share this here as I know that the leadership of this company, if you can call it that, reads the reviews.

Per Article 3.1, I am entitled to a mediation process and would like to exercise that right as soon as possible.

I will pick the mediation group, just let me know when "Tom" is available. If I do not receive a response, I will be forced to get an attorney.

If you are contemplating using this service just google BMB Matrix lawsuits. Even other companies are suing them for posting fake reviews on their websites.

Seems that multiple others below are citing similar concerns but here is my experience:
I worked with BMB Matrix for a few months, and ultimately lost money on the investment. Based on this poor performance, I asked for a refund, to which I was given a contract noting the money would be returned to me in installments. All the checks were late, no one from their team would respond, and ultimately the checks have since stopped. They have thousands of dollars that are mine, and they refuse to give it back.

The only time they did reach back out to me was to ask me to take my previous review down! I think this speaks to the character of this business. They have no concern for paying back investors, and only care if people review them online.

This was overall a terrible experience. I would recommend that others stay away.

If you have been affiliated with BMB Matrix in any way, please come to this FaceBook page: BMB MATRIX SCAM! THEY MUST BE STOPPED.

We are currently posting best practices as to where to file complaints and steps moving forward. Also a great place to share your experience with this company.

If you are currently looking to invest with this company, please do not waste your money.

After getting our mature (in operation and profitable before signing with BMB) Amazon store permanently suspended and also our Ebay store we were finally offered a refund. Issues from day one have been communication, not shipping items on time, refunds, returns, policy violations, ect. The refund is $25k. The closure agreement stated that starting 180 days after signing that we would receive $1800 checks mailed every month until refund amount was paid. We did not sign and asked for a full payment up front by ach. The same method we paid the initial buy in as well as all invoices. A month later we were told the closure agreement could not be amended. Communication has always been horrible. We had our attorney send BMB a demand letter. It was returned as undeliverable. Seems the only way to get them to respond is to post a negative review.

Horrible management, always out of stock, no shipping nonexpleain to customer. Do not answer customer questions ontime, return to wrong address( wrong return label), I had to reship again to their warehouse, every thing is bad experience.

And most of all. No refund. Everyone who can not get the refund check ( they say pay me back in 10checks, and stopped after 5, they said had to wait), please file with Pa and NJ. General attorney office. We must close this business. Action. Action

1 Star
Absolutely the worst experience I've ever had with a company. They took my money, failed to deliver on their promises, and have left me with no choice but to take legal action with federal authorities. I hired them to develop multiple online stores, expecting a smooth and professional process. Instead, I've encountered endless delays, broken promises, and a complete lack of accountability.
I've been waiting on a payment of $16,000 since August. Despite promising payment on two separate occasions, they failed to follow through, and now they're telling me it will take an additional 60 days. This company is nothing but lie after lie.
Their customer service is a joke—unresponsive, dismissive, and entirely unhelpful. After exhausting every possible way to resolve this issue, I've contacted an attorney and will be pursuing legal action with federal authorities to hold them accountable. I strongly advise anyone considering this company to think twice. Save yourself the money, time, and frustration of dealing with such an unreliable and unethical business.

BMB matrix is the worst financial decision of my life. I saw the red flags, but I didn't pay attention. Please please do not be like me with BMB. The gaslit me to believe they'd refund my 10k. But they never did. They also threaten to sue over bad reviews. So, please avoid BMB at all cost. Lastly, be aware of their new name

I had the worst experience with BMB Matrix. I started my Amazon automation business with them in July 2023 but never had any profit. They sent me an agreement to return my money in 4 instalments (11 June, 11 July, 11 August and 11 September). I was waiting for my checks to arrive and sent a couple of emails but there were no responses from their side. After 11th July 2024, I posted about my bad experience with this company as I didn't receive my first 2 installments. As soon as I posted over the trust pilot, I got a call from their attorney, and they said they would pay my first 2 installments as quickly as possible. They returned my first 2 instalments in July because their reputation was in trouble. They promised to send the next checks on Aug 11 and Sep 11 respectively. Then they told me they would send both checks together on Oct 22. I am still waiting and sent a couple of emails about the checks but no reply from their side. They hanged me like anything. Their attorney said he no longer works with them. Please stay away from such companies and never trust them.

Hi Bmb matrix this is totally disappointed I got my refunded just for $5600 I am still waiting on other Cheque please send my refund immediately

It is with great discontent that I convey my exceedingly negative experience. My account has been deactivated, and, regrettably, the support team was unable to provide assistance in this matter. Upon my request for a refund, I was presented with a contract, which I duly executed; however, to my dismay, I have yet to receive the reimbursement of my funds. Therefore, I unequivocally do not recommend their services.

Long time client of Bmb Matrix. For a few months my Amazon store was deactivated but they worked hard to get me back up and running. I was moved over to there retail program and things couldn't be better. Thank you to Xavier who has kept and opening line of communication and all of his hard work and efforts.

Super impressed with the quality and amount of knowledge they have in building and growing ecommerce businesses. Everything is turnkey and perfectly structured to run hands free while I'm working on my other business.