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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Fast and friendly service, very helpful and easy to work with, thank you
Not bad so far, but the "message us" pop up is popped up and annoying.
I'm not tech savvy, but this has been easier than I expected.
I regret to inform you that I encountered a situation where I had paid for a website transfer. Concerned about its expiration, given the site's relative youth, I promptly reached out to customer care for assistance. They assured me that there was no cause for concern and promised to guide me through the process, ensuring that I wouldn't incur any additional charges. However, despite their initial assurances, they ultimately failed to provide the necessary assistance. Consequently, the transfer expired, accompanied by a message indicating that if I wished to attempt the transfer again, I would need to pay once more. As a result, I intend to move my domains to a different hosting service once they expire
Low disk and have been trying to increase my disk, this is a major problem am facing.
We have experienced the best platform we could ever have.
There are so many moving parts with setting up your website, that it can be overwhelming even for a person with a computer science degree. Things are not clear cut as one would hope with wordpress and installing themes. I used a theme initially set up my site, but my pages do not correlate to my themes pages. Very strange.
I have a critical error in my Website which prevents me from utilizing my 3 booking calendars (top, Main and Studio) Simple booking calendar). As a WP beginner I made a mistake. Otherwise I find the host is excellent. I need help
What is the point of a host, when they refuse to help you answer questions?
Have paid a lot of money to have bluehost yet it was never clarified with me anywhere prior to buying that they do not support.ca domains. Such a waste of money
Not as easy as it is made out to be. Just want a blank canvas and seems I'm unable to undo my first choice.
The email is not that great. Could be improved--it is complicated when you respond.
Not bad yet some features are not available anymore
I have a recurring problem with email port timing out and I'm really tired of having to contact bluehost to fix it.
I had issues in my email account and on Feb, 2,2024 I sent my claim to '*******@support.bluehost.com'. Never got an answer.
Moreover, that same day I asked you to make a change in my account, and I have received 9 messages asking me to confirm change, eventhough I confirmed it the very first time I received the confirmation message.
I need help in both matters.
Thank you very much in advance.
Javier Aneiva, *******@aneiva.com
Called customer service last week to inquire about WonderStart. Did you know most of your CS representatives don't even know what WONDERSTART or WONDERSUITE is? Yet you're promoting it on your web landing page!
You still use the same clunky IMPAP/POP options for email you had over a decade ago, and when they don't work, your customer service is extremely slow to help.
Ias a beginner, i find the site set-up quite confusing and hard to proceed through menus!
Why does it have to ask me if I want the same thing every time I log in?
Designing the website has been challenging, and I cannot make my email work.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members