From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I am sitting at my laptop screen for the last 7 days & didn't sleep because my all 9 websites are down with 1 Online store. This is my 37th chat session started with your so-called chat support team. Mr. Srikanth is there with me now for chat & still saying the copy-pasted answers "I really understand your concern, I will make sure that the issue will be fixed" lol
I am extremely dissatisfied with Bluehost. My all websites have been down for over a week and despite contacting their support, no one has taken action to resolve the issue. Their service is pathetic and I would never recommend them to anyone. Huh
I finished setting up the site, pressed publish and who knows where it is
I want to buy a domain but i cant. I text to the chat and they dont answer me well.
Sales messed up our account and I had trouble getting it sorted out. Hard to find anyone who knows what they are talking about.
All good, what I'm looking for, advanced but without complication.
It's my first time in my life in buying domain and doing something with domain. For now, your service is excellent. Thanks.
The site is pretty bad. I am being nice with the 2 star review. This is not an intuitive site, too much marketing listed on the site after I purchased the domain. Once I purchase it should be simple to create the site and then start hosting. I am still trying to finish creating the site, which is very hard, and I am dreading trying to put it up to host
Easy to navigate dashboard and user-friendly experience.
I am sure this deserves a 5 star, but I am so wonky trying to figure out things!
Still figuring out how to transfer my hosting to bluehost from siteground. Struggling to change nameservers.
No body responding to chat and sometimes it is not starting.
Your chat feature keeps quitting right in the middle of a chat.
I renewed and tried everything it is still not allowing me to log onto my site
If I stay logged into Bluehost, it logs me out and when I try to log back in it tells me I have too many failed attempts. I just had to reset my password to get in. Frustrating.
Customer service took 5 days to fix the issue but they did their best, and we had to be real patient on both sides
Initial Login took me to a screen to choose from more free themes. I clicked paid themes to explore those options and was never able to go back to the original. On top of that I thought the wordpress customizer would be more user friendly when its not.
I've recommended Blue host to other clients as well because it's easy to use and Customer Support has been great.
I had a hard time login to my account, but thankfully I got help with knowledgeable representative that guide me through. So I am happy with the experience. Highly recommended.
Still learning, but have gotten lots of help from knowledgeable staff, leaving me confident that any learning curve will smooth out to be a satisfying experience overall.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Web Hosting Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members