BluehostReviews 21,466

Great customer support. They have helped me every step of the way.

I had an issue with the website over the first five years, and I did talk to customer retention and they would only offer me three years at 7.97. Although I paid for five years and was not able to use the service, I was not offered a better price. I am disappointed with BlueHost.

Hosting and setting up my blog using bluehost and wordpress is not as straight forward as other website builders out there. I keep on hitting into roadblocks in setting up my blog... with no apparent directions to turn to to try troubleshoot or solve my issue.

Blue host is a worst and overrated hosting service.
Their servers are compromised and full of viruses.
Their Support agents are lazy and they don't bother to reply on time.
It takes 10-15 minutes in getting reply for a single message.
Their Wordpress Staging Plugin is full of bugs. If you create a staging site, it will break your main website. In fact during staging creation, main website database tables were deleted by Staging plugin.
Their supporters operators are dumb and they don't have much knowledge about Server processes. My website was broken due to their buggy Staging tool. I requested their support operator to restore a website back and he was moving me around other things like file manager,.htaccess file etc.

I was under the impression it was a one time payment. I've been billed monthly. My website isn't even live yet. This site is filth. I want to delete my account.

Absolutely awful company, my site got hacked even with security added on. 4 weeks and I still don't have my site up, all they do is lie and try to get you off the phone or put you on forever hold and then hang up. Apologies and promises are all I get, supervisors NEVER call you back and they all say they are going to escalate and don't and the supervisors are top of the food chain, you can't talk to anyone but them in a call center half way across the world!

It's been 20 days since I signed up for bluehost and my website is still not running properly. This is such an unethical company. The customer service takes days to complete even the smallest task and there are dozens of steps to get your site running. The attached screenshot is what my website looks like now. Who knows how much business I've lost over the past several weeks. Now my domain is locked and I'm stuck with them for at least 60 days. This has been a nightmare experience.

Great tech support and ease of us. Walked me through to get going with my site.

Very clear and user-friendly dashboard to work with.

I came here to cancel an account I don't even remember signing up for, and i've been sent in circles and through a pretty damn useless chatbot before ever getting the chance to look at my account. Terrible UI design

I purchased Bluehost as a website host. I used a template that they suggested. I put a tremendous about of time and effort into it….only to be told that the problems I had, were a glitch and unfixable. They never compensated me for the tremendous amount of time and money lost. Interestingly this put me in a time crunch and forced me to pay them for their expensive help. I don't believe they are an ethical company to do business with….run, this is a scam with a business name.