From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
The bluehost interface doesn't load half the time now, making it a ridiculous hassle to log into the website and check the backend / admin
Having a hard time find mail forwarders and auto responders
I have been scammed by a bluehost - they have renewed automatically ssl purchase, there is no option to cancel the renew, remove the card, and event though they promised to refund me and cancel auto renew twice, they didn't. What can I do?
I had problems with a security and your specialists were selling managers and not a problem solvers
Customer service chat is not supportive. See my last chat
UI is hiding add buttons on monitors. Can you guys at least test the UI?
Can not log in anymore with the old way was better, have to log in on safari, when before I could log in on Firefox with no issue.
Your email interface is extremely clunky. I have to click about 5 diferent windows before i can even see my inbox. Once im in my inbox, i am in one of the ugliest and annoying interfaces created.
Upselling is annoying, plus, I have many (hundreds over the years) spam 'subscribers' which on three separate occasions you have failed to help me with, sometimes even saying that I am lying about them.
Today was great. Yesterday - no latency knowing where things are, providing good direction, and personable
I've been trying to publish a website since 11.9.23, and I cannot get the sesame theme to change with elementor. I've repeatedly ask for support. A person called me requesting 700.00 for annual support or 50.00 per month. Thursday another person called me Scott Wardell, *******369 he wants 2629.00annually, ******* monthly annually
I'm tired of seeing the offer for "Privacy Protection" come up every time I log in. It's been doing this for about a month now?
Massive differences between old and new hosting login. Should have publicized the changes better. Otherwise, seems to work.
Just locked out of my account because two-factor authentication number didn't work. Same number sent twice; both times invalid. Wasted time trying to get to speak to someone--on hold for a long time.
There are too many pages now to go from login to my site
I feel like you added more screens i need to click and advertising just to get to my email.
Worst customer support and developer support experience ever
I've tried multiple times to resolve an issue (chat, call, incident) - and have requested escalation. No responses
Too many issues with email accounts. Cant send emails to external email IDs other than my own domain
I have repetitive problems access my site and logging in. The chat bot is not helping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members