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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.


bluehost.com
Founded in 2003
+26
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Bluehost Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.

This summary is generated by AI, based on text from customer reviews

value
96
shipping
34
returns
54
This company does not typically respond to reviews
Massachusetts
1 review
0 helpful votes
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Awful customer support
January 3, 2024

Customer support is terrible, did not resolve any issues I had

Date of experience: December 27, 2023
South Carolina
1 review
0 helpful votes
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I love the updated look and feel of the website platform
December 27, 2023
Updated review

I love the updated look and feel of the website platform.

Date of experience: December 27, 2023

Troublesome
June 18, 2022
Previous review

Troublesome

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
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I cannot login to my cpanel from my laptop. No one can help me fix the issue!

Date of experience: December 27, 2023
AE
1 review
0 helpful votes
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We are satisfied with the services
December 27, 2023

From the time I have been using blues host gave full support

Date of experience: December 27, 2023
Philippines
1 review
0 helpful votes
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I have been experiencing difficulties logging in recently—not just once, but many times. I don't know what the problem is with your login system. I hope it will be fixed soon.

Date of experience: December 26, 2023
Washington
1 review
0 helpful votes
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$#*!ty!
January 2, 2024

$#*!ty!

Word press software doesn't allow for full editing.

Date of experience: December 26, 2023
Canada
1 review
0 helpful votes
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...
January 2, 2024

...

Date of experience: December 26, 2023
Canada
1 review
0 helpful votes
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Lost site service and revenue
January 2, 2024

Was good for yrs. Sold out? Changed site and everything crashed. No service no help not site and they kept taking my money with no refund

Date of experience: December 26, 2023
Japan
1 review
0 helpful votes
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Very cluttered with too much stuff you are trying to sell me!

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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I cannot access or interact (e.g., change payment methods) through my dashboard. Nearly ever page has at least one fault and some pages simply appear with no clickable links.

Date of experience: December 26, 2023
Pennsylvania
1 review
0 helpful votes
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I don't like the new interface and one of my websites are down despite calling multiple times.

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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Terrible bluehost hosting these days
January 2, 2024

Terrible bluehost hosting these days. In 2013 until 2017, it was best but not they are terrible. User interface is no good and the there's constant push to buy additional products.

Date of experience: December 26, 2023
North Carolina
1 review
0 helpful votes
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We have been having a issue with the migration of our website from the Plus hosting to Basic hosting. They migrated an old version of the website and have not fixed it to what was the current version of the website despite many phone calls. We have spent hours and hours on the phone trying to get this all accomplished as well as spent alot of money on it with still no results.

Date of experience: December 26, 2023
Oregon
1 review
0 helpful votes
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Thanks
January 2, 2024

I would like it if you could help me not just host my account for Google but actually assist me with accessing my google accout for updates etc. instead of giving me several phone numbers to speak with GOOGLE AND AI after being on hold for long times

Date of experience: December 26, 2023
New Jersey
1 review
0 helpful votes
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They answered my question
December 26, 2023

My question was answered when I used the chat box. Previously my chat experience was terrible. Because they refused to provide me a refund.

Date of experience: December 26, 2023
Alaska
1 review
0 helpful votes
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Even after paying for spam filters the amount of spam I get in emails is ridiculous AND my business emails to other customers are often flagged and blocked.

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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I do see Bluehost trying to change somethings to make user experience better.
Nice to see. For me, I want to do less and not have to go through so many steps get things done. Having said that I am not a full time design builder. Word press I believe is a hassle to use, AI builder's that are coming interest me.

Date of experience: December 26, 2023
Illinois
1 review
0 helpful votes
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No help when I needed it
January 2, 2024

As an 82-year-old Real Estate Broker with no programming experience, I did my homework on website hosts before signing up with blue host in the December 2022.

Shortly they are after, I dove headfirst into learning how to program and build a website from scratch; no copy and paste, or packaged site.

And I had a great experience. So much so, that one of now five websites I've designed already won a national award ranking that site in the top 25% of content providers,

But starting about three months ago, before blue Host launched their new Site, I began to run into endless blacklisting on my IP site. And when my site is blacklisted, I am unable to access any of the modules that allow me to modify, improve, or grow the websites. I work so hard to create.

And nothing I tried through any resource available to me on blue Host made any Improvement in that situation over a period of nearly 3 months.

If my site was infected, I had bought site lock from blue Host and when blue hose could not resolve the problem, they told me to go call site lock.

When I called site, I wasted more than an hour with their tech-support team before being told "but you bought that package from blue Host and you need blue Host to resolve the issue …"

WTF?

Now, even weeks later, I am still unable to access and download the data packages for those various sites so that I can relocate them to a vendor who is able to provide that service.

I learned a very long time ago and asked him I am sad to repeat: "Nothing changes but the date…" when it come to receiving service you've already paid for in advance.

Carl Fischer

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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Easy to use.
December 26, 2023

I was new to creating a webpage for my blog. I found working with Bluehost and Wordpress manageable for someone with little experience.

Date of experience: December 26, 2023
California
1 review
0 helpful votes
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Lots of important things broken:
January 2, 2024

Lots of important things broken:
- some email forwarders aren't working properly
- poor tech support
- new navigation is not intuitive and hard to find things
- can't access some of the DNS records

Date of experience: December 26, 2023