From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
Blue Host does not follow up on the issue as presented and side tracks everything
Have had issues since transferring domain over to bluehost. Extra A records and mail was pointed to bluehost instead of to remote even though I had communicated several times Office 365 was our email provider.
Learning curve through youtube after which it becomes easy.
The folks who manned the 'help desk' were kind, patient, and efficient.
If I am logging in, it is because I am already a customer. I do not need a full-page ad shoved at me wanting me to purchase something else.
I am asked to set a pin, then it doesn't work. I only have one more skip. This feature is not working.
A lot of problems with web hosting, such as email receiving problems.
Domain got expired but unable to renew it due to which facing huge losses. Very bad experience.
I got an email that the auto renew cannot process a payment. The interface changed and I cannot see how to access my invoicing. It seems the help desk does not understand the problem
Good. Will use support again when needed. Person was great help!
Bluehost's server maintenance broke site. Over THREE Days, almost everything they did made things worse, and they kept blaming the problems on things that turned out not to be true. Even their "escalated Support" team had to be corrected multiple times.
Interface is terrible. I've tried numerous times to get email accounts/forwarders to load and they never do. I'll have to contact support when I have more time, but since the change of interface it's been painful to navigate.
We've been looking for a new solution for our requirements, and this has pushed me over the edge.
I just hate the advertising before I get into my control panel, just another annoying click, but other than that, all good
Changed without notifying the quota available. Even when I had unlimited space the whole system crashed. Additionally your agents do not have the technical knowledge
It's ok. Except there is no way to add a number from Ghana as part of the login process
I can't close the chat box to see the account information.
Its very confusing for me to install images and move around. GoDaddy's web page builder is much easier for me as a beginner. Sry
Don't waste your customers time with an unnecessary pin authentication.
I have contacted bluehost FOUR TIMES, and my website has been down, losing me money for almost a week. Bluehost is incompetent and unable to resolve the issue.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members