From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
No problems and everything works exactly the way it should
Responsive to requets and have good services. Only issue is with mh e-mail being reconnected to a different viewer such as Outlook. It has taken three weeks and I still don't have it connected but at least my e-mail is working again.
I was extremely impressed with the professionalism and knowledge of the staff that assisted me. I found that this company had the best price with all the services I needed.
Services have been excellent, but I am currently frustrated getting what I need from Elementor, I think
I'm trying to change my address, but I need may password and I forget my password and it's not clear how to reset it without knowing my original password.
Very helpful, courteous, knowledgeable, able to communicate well, friendly
It sure seems like you keep adding things to charge me for, such that I can't keep track of what they are or what they do. The cost of your services has consistently gone up. I will be switching hosts soon. Even if another host does the same thing, at least I'll be better off for a while.
Sometime have hard time with confusing login process when dealing with multiple websites.
I like Bluehost because there is lots of help via documentation! I'm an armature but am making good progress.
Rating is improving with the re-assignment of my domain. Thank you.
I have been attempting to contact my original sales person as he said he would help me setup email forwarding for a few accounts. I have not heard from him in a few weeks.
A lot more difficult than I expected it would be to set up a website.
Crappy service on my second Bluehost account after having been a member for more than 10 years. I still have issues with the new site/domain I have built out and it is ALL hosting related. I wish I had built with Godaddy.
I need more tutorials (from YouTube) to lean to navigate the website building process..
The old interface was so much better and had more options and control
Ive had trouble with the setup like pin set, email, and acess
A little confusing but as a beginner I didn't expect an easy go.
Everything seems to be laid out well and customer support is responsive and nice, but you used to have better support options. I picked BlueHost bc I want control of everything, but it can feel a little sprawling at times for a relative amateur.
Bluehost used to be easy to use, efficient and had great professional staff. Now it is a mess with necessary features hidden and obviously foreign staff who frequently don't even pay attention to what the problem is.
It's taking me quite some time to understand how the system works and what I need to make my website work. Hasn't been user friendly yet.
The free url registration was unnecessarily confusing as someone who has used sitehost and others before. It was misleading and led to us needing to reauthenticating our theme codes meaning reaching out to our theme support.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members