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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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It impossible to reach you, the service is horrible, impossible to fix any issues and no help. I need someday to contact me and escalate my request
Bluehost only service WP sites. I am now trying to host a non WP site, it's not showing up.
Very good service had a problem with a plug in that after updating it the site went down and you guys fixed it
I have been having email issues since the get-go with all except the one email address we signed up for "Professional" email. The ones set up only through cPanel do not work except to send. Been on with chat support 3 times and all 3 times they claimed to have fixed it but still no email coming into any other address I have setup.
Everything is so slow and not very user friendly. I get hit with ads to buy stuff all the time.
Every time I log in, the interface changes, and I cannot find what I am looking for. Totally frustrating.
I used to be able to log in with my email address and password, but all of a sudden it started requiring a user id that I didn't even know I had, so I had to do the "forgot user id" email thing. Never had this problem before. Also, the fact that every time I log in I have to click "No, thank you" on the stupid upsell and then it takes me three clicks to get to my wordpress site has been annoying for a while.
Email is not working for more than a month
Do you think you are able to fix?
Annoyed by the new required login and invasion of government. To long to login and creat new required pin.
Nothing but a hassle trying to get to my email. Spent a couple of hours trying to resolve this with your tech person a week ago. He couldn't resolve it. I finally got in somehow, but now can't access once again. Very unhappy.
Once I have clicked 'No thanks' I should not need to do so every time I log in. I'm here for a purpose, and that slows me down and is distracting.
Everything ok with my account, but websites and emails are down. Customers are informing about both being down. I have been on waiting at Support phone line for 30 minutes. Hope that should outline the experience. Thank you.
It is has truly difficult to navigate Blue Host so far! I have had an account for several months and have yet to have a chance to blog or post anything because I am totally confused. It is probably my own fault but I don't even know where to look to find help. Oh well.
The 3 technicians that tried to help me didn't fix the issue
Appreciate your service, however, you need to work on your UX/UI smarter and faster.
I have been receiving newsletters from you on SEO and complimentary/paid services that I cannot navigate through.
Too many charges, plus you are disclosing my contact info to third parties
Perfect I been helped perfectly i,n order to enter in my account. Thanks
No one would help me so I'm still trying to figure it out. My business affiliate has left Blue Host for the very same reason. Everything is about a dollar after a person has spent a lot of money already! I hate that I did this. My sites are still down because I need to figure it out! Bluehost SUCKS!
If you require special character's on a password reset, then you should tell the user if the password they entered didn't match your requirements.
Bluehost offers a good value for the price, especially with their introductory discounts. However, customer support can be inconsistent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members