I ordered 4 magazine subscriptions for Christmas gifts in November 2020. We immediately received 6 issues of Golf Digest (going back to the summer of 2020) so I'm not sure if our subscription will end early. We have only received 1 issue of Backpacker Magazine and have received NO issues of Seattle Met. I've contact customer service 3 times, but only get an automated reply that they are looking into it, but I did get a renewal notice for Seattle Met.
Stay away from this site! It's truly hit or miss if you'll receive your order and there is ZERO customer support.
I was given a magazine subscription as a Christmas gift, through Bluedolphin. This already paid for gift required me to pay a "service fee" to begin my subscription. Since then, I am routinely spammed by this fly-by-night company with emails that have titles such as "Immediate response requested!" with idiocy such as "You've unlocked a $100 bonus!" --Yeah, right. Just another scum of the Earth parasite of a company. I will ensure that I never do business with them again, even if they give away their products. The sad thing is, if they just toned down their aggressive practices and had some respect for people, they could be a contender. I guess it takes a special kind of a@@---e to run a company like this.
Just stay away from them. The magazine was never received and instead of making sure I get it, they said the subscription is expired and I will not get it and I'm out the money. This was a Groupon purchase so I trusted it. Now I know better.
I have no idea how an order was authorized to my credit card, I myself am a 65 yr. Old female with Grandchildren in their 30's no one is interested in Highlights! And I have no intrest in some People magazine! Then they charge me $30 on my credit card. What are business ethics... your company certainly don't know. I want this stoped and the phone number for this so called magazine is:
*******073 *******073
My card was hijacked so my bank emailed me to let me know a new card was on the way and showed all the recurring charges that the old card has! Bluedolphin was several of them. I researched and found that I was being charged periodically for 5 magazine subscription that I didn't authorize! Sneaky fine print I guess because I didn't see anything about them renewal my subscriptions and taking the money out.
I have been ordering magazines through Blue Dolphin for about 4-5 years now. I have never had an issues. Yes, they do automatic renewals, but they send you a warning email. As long as you read your emails, and cancel the subscription, all is good. Once I missed the email, but it was NO PROBLEM to cancel it - it was all online and easy. Once you order (and pay) for one mag subscription, they will send you offers for mags at the best prices I have found (but it's for a limited amount of mags, decent choices but limited). I think the people giving bad reviews do not read their emails. I have not had to deal with customer service as it is all online - easy! Not the most modern site, but who cares... it's cheap. And yes, this is a legit site, a legit review and thanks Blue Dolphin for providing affordable mag subscriptions!
I purchased three magazines off Groupon for a discounted rate. I created an online account through bludolphin like suggested. I didn't realize I was up for auto renewal until they took it out of the bank. The magazines were really nice I just didn't read them much so I was planning to cancel. I canceled online and sent them an email. They refunded my full amount since it was within one week.
They are not scammers just read people before you sign up for something. They were easy instructions. This isn't a bad company and they did solve my Problem easily
Would give 0 if I could. First of all customer service is terrible and very rude. The person I spoke with was very demeaning and talked down to me, when all I was trying to do was clarify their practices. I bought a subscription for my daughter on groupon for 12 months. I did not want to be auto-renewed, so I canceled the auto renew and they canceled my whole subscription. So in the end, we didn't get our 12 subscriptions and there was nothing they could do for us. We paid for a service we did not get and then was told I should have read all the terms and conditions.
I purchased a magazine subscription over 6 months ago and have not seen one issue! They gave me an excuse, but I still have not seen a magazine yet?
Not satisfied at all!
I don't buy or read magazines due to bad eyesight and time is limited. I am just now getting magazines out of the blue...
My magazine never arrived. It's two months later and nothing no magazine, just a bunch of promo emails from them.
I ordered and paid for a magazine three months ago and still haven't received it. They keep sending me emails to buy more magazines. They are the worst!
Who still uses sites to obtain magazines for a high price. Not me or too many others. This site says two dollars per magazine. You must be crazy. LOL. I like free magazines. I like to save paper.
I ordered probably about 8 subscriptions thru this company last year thru a promotion on MyPoints. Just picked my subscriptions and paid for them. Well today I get a notice that my bank account is overdrawn when I just put money in it yesterday. Come to find out, Blue Dolphins has charged over $100 of subscription charges on my card. I go to their website. I don't have a password that works, get one via email. There is no phone number to contact, just an email. You go to account info, there is no account # to refer to. There is nowhere to delete my credit card info. At no time during the ordering process was there anything about auto renewals, etc. I never authorized any renewals. I filed a complaint with the Better Business Bureau immediately and sent an email to them. I have to wait until Monday to contact my bank. This is a second bank account that I use and had just put in $200 into checking yesterday. Thank God this wasn't my main bank account because god knows how many charges would have been on there. They charged everything they could, which was 4 subscriptions amounting to over $100 and left me with a -$0.68 balance. Beware that this company is not to be trusted and will charge you a year later without your consent. Another thing, when I finally got on the page, none of the other 4-6 subscriptions not auto-renewed were anywhere to be found to cancel any possible auto renewals, only the 4 they were able to charge for, so I have no idea what will be going on with these.
The two lazy girls sit there all day smoking and littering the place like its a dump. Nice people who live there clean and repair the facilities for free it's so bad. Some of them even repot plants and take care of the property, clean up the lazy employees cigarette mess and employees turn around and destroy the property that belongs to marina. Destruction of Blue Dolphins property by the employees! Its absolutely horrible place now. Years ago there were great people working there. Now we got the worst scum ever bringing there children in and drinking on the job. This is your job! Do it! Sit there smoking and too lazy to even manage the place. I cannot believe the stuff I see here. I kid you not the women here now will rob and destroy Blue Dolphins property and not do the little job they have. Can't even be bothered to spray for pests or scrub the bird poop off docks. Its gone straight down the gutter here. I watched one of them steal an expensive rare potted tree that lived here for years. I think that deserves termination! Not to mention all the drunken craziness, breaking and entering, cops being called. You name it. I absolutely hate the employees here now! None of this would be going on with the previous managers. I talked with a number of people moved because of it.
If only you could give negative stars. Ordered in December. Still haven't gotten the subscription. Customer service is always sorry but offers no hope. MAJOR SCAM! DO NOT BUY FROM THEM
Absolutely awful. I ordered an annual magazine subscription back in December. We never received a single copy.
They subscribed me to a hateful magazine that I did not order. They have a non responsive customer service.
I purchased a subscription on Groupon and never received my magazine. I sent several emails and no one responded! SCAM Ripoff! Do not do business with them!
Answer: Ordered 8-10 subscriptions thru them last year and received them as ordered. However, today I get a notice from my bank that there is a negative balance when I just put money in there yday. They charged everything they could, over $100, without my authorization. Didn't have a password, had to get one. No phone # to call them. No account #. No way to delete credit card info from their site. I simply paid for the subscriptions and nothing about auto renewals as I would have opted out.
Answer: Absolutely not. They charged my bank account a year later without my authorization.
Answer: After getting charged over $100 for renewals without my authorization, I go on their site. My usual password didn't work, so got one via email. Under account info is nothing but my name and email address, not even my physical address. No account number. No credit card info so I can delete my credit card info. Under Customer Care is an email address only. Nowhere on the site is a phone number. This was a second bank account, so I just put in money to pay bills. They charged 4 subscriptions equaling over $100 (negative balance now). God knows how much they would have charged otherwise.
Bluedolphin has a rating of 1.2 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bluedolphin most frequently mention customer service, magazine subscription and credit card. Bluedolphin ranks 196th among Magazines sites.