alice r.

I ordered probably about 8 subscriptions thru this company last year thru a promotion on MyPoints. Just picked my subscriptions and paid for them. Well today I get a notice that my bank account is overdrawn when I just put money in it yesterday. Come to find out, Blue Dolphins has charged over $100 of subscription charges on my card. I go to their website. I don't have a password that works, get one via email. There is no phone number to contact, just an email. You go to account info, there is no account # to refer to. There is nowhere to delete my credit card info. At no time during the ordering process was there anything about auto renewals, etc. I never authorized any renewals. I filed a complaint with the Better Business Bureau immediately and sent an email to them. I have to wait until Monday to contact my bank. This is a second bank account that I use and had just put in $200 into checking yesterday. Thank God this wasn't my main bank account because god knows how many charges would have been on there. They charged everything they could, which was 4 subscriptions amounting to over $100 and left me with a -$0.68 balance. Beware that this company is not to be trusted and will charge you a year later without your consent. Another thing, when I finally got on the page, none of the other 4-6 subscriptions not auto-renewed were anywhere to be found to cancel any possible auto renewals, only the 4 they were able to charge for, so I have no idea what will be going on with these.