customer service horrendous! they tell you one thing and then do something else with absolutely no care... i've had to send in multiple disputes because they don't cover what they said they would. prices raised every single year for less coverage. use a different company!!
Pretty good insurance - I have the PPO through my work, and I'm pretty happy with it. It allows me the flexiblity to pick from a number of doctors, and I'm able to get appointments fairly quickly. I like it better than my old insurance, Kaiser. When I graduated from college I didn't have a job so I signed up for Kaiser because it was the cheapest. In the beginning it wasn't bad, but they always seemed to be rushing me in and out, which made me worry that if I were ever actually sick, they might not take that good care of me.
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