Blue classy is a best classifieds software that i have ever used till date, this provides full support and also it provides managed classifieds website which is awesome, i also got my adsense approved in few weeks which i was waiting for a long time.
I am using this script since 1 year and i am very much happy.
The great thing about this script is that its a fully managed classifieds script.
Answer: Its a legit company and provides great service, also they are very supportive so its overall great experience
Answer: Very convenient and easy through phone and email, quick reply from their support.