Blossom Flower Delivery

Review of Blossom Flower Delivery: A Disappointing Experience

I regretfully have to leave a negative review for Blossom Flower Delivery after an incredibly frustrating and disappointing experience. I ordered flowers for my daughter's birthday, and the entire process turned into a nightmare. The company failed to notify me in a timely manner that they would not be able to deliver the flowers as promised, leaving me scrambling on an important day.

Attempting to resolve the issue was even worse. I tried calling their customer service multiple times, only to be put on hold for hours. When I finally got through, the representative informed me that she was no longer available and asked me to leave a message—completely unacceptable. Following their suggestion, I tried to resolve the issue through their online customer service, but each attempt only redirected me back to the phone number, where the cycle of endless hold times would start again.

Adding to the confusion, I received calls from strange phone numbers with voicemails claiming they were trying to reach me about my delivery. However, when I answered or called back, the number belonged to a medical facility—completely unrelated to the flower delivery. This added unnecessary stress to an already chaotic situation.

In the end, I decided to cancel the order online, only to be informed that it would take five days for a refund. Given my experience with this company, I have serious doubts that they will follow through on this promise. Frankly, I feel like I've been scammed.

I strongly urge potential customers to avoid Blossom Flower Delivery at all costs. Instead, support a local flower shop where your business will be appreciated and handled with care. Blossom Flower Delivery takes your money and runs, offering nothing but frustration and disappointment in return. Save yourself the hassle and choose a company that values its customers.

Placed an order thru them for delivery in Lake Havasu City. Nothing was delivered, and when I contacted the local business that was supposedly handling delivery, they let me know that Blossom was a scam.

We picked a beautiful floral plant for a friend who had just lost her father. They sent a "money" tree instead. Who send a money tree for a person who just lost her father. I was told we would receive a full refund. Never got the full refund. We paid a lot of money for a crappy plant. DONT BUY FROM THIS COMPANY!

When one orders flowers and pay extra for delivery its always a special occasion!
Not one time, but 2 times in the same week, I order flowers from them and I get an email at the last minute saying they don't have the flowers, '' BUT. They can get it for $100 extra'', this is 100% scam to get more money out of you. This is after I already spent $200, and this happened to another one in my family and the flowers was never delivered even with the extra charge,
Stay away from the company! They are not conducting businesses, they are nothing but lies and big scammers when you defend your self they only talk over you and refuse to pay any attention to what you have to say, after being on hold for over 2 hours. This was for a funeral, they have zero respect.
This company should be shutdown at one!

Don't use these people— they are the worst — took 5 phone calls about flowers NOT delivered and they kept putting me on hold and having to wait again and again for 20 plus minutes —THE WORST

I ordered a thinking of you flower bouquet, I was charged 111$, I later got a call saying that the flowers would not be delivered on time. The flowers were delivered 2 days late with horrible looking flowers, squished petals and it was the wrong bouquet. Absolutely upset and frustrated.

Warning, do not use this company. They told me the flowers were delivered after there was a two day delay. The person I sent the flowers to never received them. They charged me extra for same-day delivery. At first, I did receive emails telling me that, for some unknown reason there was a delay then they said the flowers were delivered. When I confirmed they were not. I never heard from the company again. I did report them to my credit card Company. Thank goodness my credit card company is crediting me the money and they are going after this company themselves for reimbursement.

I ordered flowers to be delivered to a patient at a hospital, they were delivered a day late, dead and not even the flowers I chose. I immediately reached out to customer support which they said they were looking into it. I even provided photos of dead flowers. They responded a month later offering a 20% refund. This place is a joke and I would strongly suggest not using them.

They are horrible. Didn't deliver on the day I requested. It was a special day... NOT! I had the city noted wrong. They never contacted me, it was a hard stop for them. Didn't even google it! I requested a re delivery still nothing a week later and they are giving me a hard time about a refund. I'm doubting I'll get one. They are thieves! Stay away like the plague! If there was lower than one star I'd choose it.

Flowers left out in cold and froze. Delivery person made no attempt to notify recipient. After repeated attempts to contact company, I lost $63.00 they would not refund and never accepted responsibility for their mistake. Never do business with this company!

Promoted on google as "#1 florist in Oxford, MI, Local florist in business for 30 years. I ordered funeral flower and spent extra for the deluxe version of pictured bouquet. Received what looked like a $12.99 grocery store bouquet.

Placed an order on June 1 for delivery THAT DAY BEFORE 6 PM. Got a call today, June 3, saying they need an additional $15 and it will NOT BE WHAT I ORDERED, but rather a "designers choice" arrangement. This was a Sympathy arrangement for my brother's family and the funeral is tomorrow. They can't even tell me WHAT FLORIST will fill it - over 48 hours after the order was placed! Totally unacceptable, misleading, fraudulent website

First of all, they spend a fortune on advertising to make it seem as if they're local, and they're not. I ordered flowers for my wife to thank her after a very bad personal injury that I suffered. They promised delivery the same day, which of course did not happen. And then they had the audacity to offer a $5 discount if I would accept delivery 3 days later, DO NOT EVER USETHIS COMPANY.

Wow they Suck. Tried to charge me 30 dollars more. Said had no flowers and then changed what I ordered. Also delivered 2 days later! My arrangement looked like from Walmart and the baby's breath was all 1/2 dead. Stay away
Pic is the day we got them

DO NOT USE! BUYER BEWARE! SCAM!
In the process of disputing this charge with my credit card company.
Blossom Flowers ruined a Birthday surprise for an 86 year old Great Grandmother from her grandchildren.
Flowers ordered. Followed by email showing they were delivered. They were NOT. Followed up with a phone call to customer service to be told they were out on the truck for delivery (one day late!). They have still not been delivered 3 days later!

Sympathy flowers meant to be delivered same day never arrived now they're sending dodgy emails saying it'll be a week late - when trying to cancel and get a refund there's no answer. Avoid at all costs, shame on these people.

Not sure if this is an outright scam but I would not order from this company. First, they take the order and guarantee delivery on Mother's Day. Then, they say it will be late but are working to deliver in next 1-2 days. Now, their tracking system shows flowers were delivered on Monday but absolutely nothing was delivered. Requesting my money back before I go through AMEX for a refund.

Oh my gosh. I ordered Blossoms' "Exquisite Sunflowers" specifically because we live where they are currently very plentiful. I paid over $100 and what was delivered was FIVE average looking sunflowers with a touch of greenery. - Customer support has not replied. - I am crying! My first time not being able to spend my daughter's birthday with her due to illness so I wanted the flowers to be super special. I am so sad. This looks like somebody ran into the local grocery store and grabbed this arrangement, went through checkout and brought to my daughter's workplace. - BUYER BEWARE!

The funeral flowers delivered were NOTHING like what I ordered based on what was pictured on the website. The order was for a "Rustic basket of daisies," but cheap, ugly, overpriced mums were delivered in a vase (see picture below). I was offered a 10% refund, and upon complaining further, a 30% "final offer," excluding fees, was applied. Certainly not adequate for this clear breech of my trust. This contributed considerably to my sadness over the passing of my relative, rather than alleviate it. I only wish I had read all the negative reviews before proceeding with my offer, but I was so excited to find what I thought was exactly what I was looking for. Blossom flower delivery should be put out of business, not to mention ashamed.