Blossom Flower DeliveryReviews 1,045

I went online to order an arrangement for my mother in law for the passing of her mother. I paid for expedited service for the following day. I waited for confirmation of delivery and received a text saying I need to pay another $38.00 dollar's for them to be delivered the next day. I agreed just so she would get them. I then waited for confirmation of delivery and then got a phone call from them saying it will be another day out for the delivery. I am beyond upset and disappointed. I don't even know why they kept delaying the delivery. I

I ordered flowers for a special friend just because I was thinking of them. I paid for same day delivery. Well actually delivery for by 1pm. Well they was never delivered that day at all. They said they tried to contact me but they did not. They said the flowers were out for delivery and never was. Next morning I call to see why they weren't delivered at all and they said they ran out of supplies but found some at another florist store but it would be 20 extra! I paid it because I wanted my friend with the flowers. I will never use these people again and I advise you not too either. Thank God it wasn't for a funeral!

Flowers were horrible, customer service is a joke. Photos are what I ordered versus what I got. They offered a 15% discount on my next order.

This company is such a pain to deal with. They don't have the flowers I ordered so they are substituting them and won't provide an image of what the new ones will look like. It is also a week past the delivery date and the flowers still haven't been delivered. Their customer service won't allow me to cancel the order. Don't do business with them.

These people are very concise in taking your order and money but thats where the courtesy stops there is no way at all to receive any kind of accurate update without calling and waiting on hold the website gives a vague "in transit" you get one email when the order is placed and the automated system hangs up on you when you click the check status option after waiting 5 hours for any kind of update or my wife rexting from work thanking me i was finally able to get a hold of someone who served me a load of BS that they were about to call me when i called then to say the order wouldnt arrive that day AFTER i was told it would be delivered that afternoon AFTER i clicked an ad for free shipping which was another lie i do not believe there was ever going to be any flowers delivered that today or any day at all

Atrocious company! This is actually SAFEWAY FLORAL! What was delivered was a hot mess of flowers arranged in a disarray, and a box with tissue. $100 down the drain! SCAM SCAM SCAM! IF I WANTED CHEAP SAFEWAY FLOWERS IF ORDER FROM THEM! AGAIN THIS IS A SCAM! AND THEY HAVE ATROCIOUS CUSTOMER SERVICE! WILL NOT RECTIFY THEIR INCOMPETENCE! FO NOT BE FOOLED! THIS IS SAFEWAY FLORAL!

I ordered my arrangement days in advance. Paid extra for early delivery. I was told my flowers would have to be substituted with a different arrangement. Hours later I was told the flowers were never delivered. All of this through email. I tried to call and email back but customer support is open Monday-Friday only. This company is a scam. I will be fighting for my refund come Monda

This company is a total scam. Ordered my flowers 48 hours in advanced, paid my rate and expected them to be delivered.On the day of the delivery they called me and said they had an issue with their flowers and that they would cost $12 more because they had to go to a different florist. Wouldn't deliver my flowers unless I paid additional. Biggest scam out there- DO NOT USE

I called them at 10am to verify they could do a same-day delivery, which they confirmed. At 6pm, they told me they could not and offered me a ridiculous $5 discount on an $80 order. NEVER USE THESE FOLKS, SCAMMERS.

I ordered a premium flower arrangement with chocolate. What the person received below as less them u get in a 15 dollar bouquet at Winn Dixie and. Zero chocolates. I tried to call long hold with no answer. I then sent an email with pictures of what I ordered and picture of what was received with receipt showing I had ordered chocolate that was not received. Zero response still today...horrible experience- horrible customer service- I spent 150
Dollars on something I could have gotten at Winn Dixie. Do not use

Called the number. Turns out its a call center in te Phillipines. Placed order assured they could deliver the product. Website said if you ordered within a certain time got free delivery, nope sorry we have to charge for delivery.
Made order took CC 10 seconds to be billed. Hours later no receipt so I called. Talked to a different person oh sorry could not get those flowers but will give you five dollars off if you upgrade and change delivery to tomorrow.
Cancelled my order and was told it would be days before my money was returned. Asked to speak to a supervisor, they were the supervisor, asked for a business email or contact number they did not know it and could not provide it. Asked for a receipt and proof of cancellation never got it.
Hopefully I will get my money back but not counting on it.

BUYER BEWARE:
This is the worst florist that I have ever personally encountered. First, I ordered a plant for deliver on 3/15 and it was not delivered until the next day. I called them on 3/15 to check and see what time the delivery would occur because I did not receive any confirmation. I found out after much time on the that the deliveryman had left for the day. Therefore, my delivery would not go out. This company takes along time to answer the phone. My first call was a wait of 30 plus minutes and a total of 43 minutes.
When the plant was delivered, the recipient took a picture of it and sent it to me. I was totally surprise that this was a completely different plant than I had ordered. No comparison whatsoever. I called the company and informed them of this. They wanted to see pictures so I sent them pictures. We emailed back and forth about my dissatisfaction with the plant to no avail. I felt like this was a bait and switch operation. They did not offer to send another plant; they offered a credit for 10%. When this wasn't accepted, they went up to 15%. I was informed that this was all they could do. I asked for their address because I was going to take the plant back. However, they refused to give me an address. The worker just said they are a small florist in St. Peters. I would not recommend this company to anyone. Also, I suggest anyone thinking about using this company review their ratings.

This place is taking more than a week prior to get back to me to refund my money! They never delivered my friends birthday flowers and kept hanging up when I called for my refund! The worst experience! Never will order from here again! Do not recommend!

I ordered through here by accident as it had the same name as our local flower shop. The website and receipt were all very similar. The flowers were never delivered and late that night I recieved a notice that they were delayed. I contacted them by email to cancel and recieved no response. I called them the following morning and couldn't get ahold of anyone. It was strange as when I called they immediately send an email saying they required me to send more money as they needed to make a profit (an additional $22 usd after I had already paid 65 USD). I replied to ask them to cancel again and no response.

I ordered a cross flower arrangement for a funeral. I paid the more expensive price for a fuller arrangement. Came out to almost $300 and I ordered a banner. They emailed me only a few days away from funeral saying that they couldn't make the cross and if I wanted to substitute. I had no choice to accept it because it was too late to order from somewhere else but I wanted to make sure it was nice and full. I was even willing to pay more. When I called them, there was no way to ensure that I would get a full arrangement or to pay more. On the day of funeral, I was horrified! So little flowers that was not worth $300 and the letters on the banner was stapled on! It looked like a 5 year old put it together. On such an important day these are one of few things you want to worry about especially since you have already placed the order and paid for it but it added more of heart break to that day. I will never use them again nor will anyone who attended the funeral (appx 500 people) and saw the arrangement.

Paid massive $ for an embarrassing bouquet and a horribly hand written note. Can't believe I got duped! Ordered a deluxe beautiful arrangement and got a bundle from grocery store. Not even one rose! Ordered from
Sunny flowers and charge on cc shows Blossom Flowers! Be warned!

I'd put zero stars if I could. They take your order postpone it, then deliver past prime flowers. Given the number of similar reviews on BBB I'm surprised their still open.

I was fooled into using them because of a sponsored ad, and I immediately regretted it. First of all, I could not reach anyone when I needed to discuss an order. Second, I paid for expedited delivery, and if that was attempted, I don't know - the flowers weren't delivered until the next day. Third, I reached out by phone and was promised a call back after "6 minutes" which ended up being 2+ hours, and as soon as they called and I answered, the line was disconnected. Fourth, I reached out with the virtual chat person, and the responses - which were largely unhelpful - took FOREVER. The only good thing I have to say is that the flowers were ultimately delivered, and I honestly didn't think that would happen after all of this.

I paid extra to have a plant delivered before 1 pm. I've had nothing but trouble with these people on my simple order. A plant that only requires a bow... funeral started@ 2pm and plant still isn't there. Don't waste your time or money with these people

This company should be shut down. It is fraudulent. Ordered a bouquet 3/10/23. Received confirmation it would be delivered the next day before 6 p.m. It wasn't delivered until 3/13. On 3/13 I received an e-mail that they had to substitute a flower for a flower due to unavailability. The picture of the bouquet on line was not delivered. See attached photo's. Also I ordered a Teddy Bear and that was not delivered. Then I get the BS run-around when calling and finally demand a refund. The rep tells me 15% plus cost of bear. So my $100 order that was totally messed up - they want to refund me $24.98 which I still have not received. The WORST!