• Blog2Print

Overview

Blog2Print has a rating of 2.6 stars from 22 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blog2Print most frequently mention customer service problems. Blog2Print ranks 434th among Blog sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Quality
    2
5
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I contacted customer service, but they are unable to assist me AT ALL unless I provide my private username and password.
How would you rate Blog2Print?
Top Positive Review

“Exceeded Expextations!”

C G.
1/18/20

I was also hesitant to upload my blog and order a book based on some of the reviews I read. And, I will admit I had a bit of trouble with the website (but I'm not so sure it wasn't my home internet connection). In any event, I did send a comment to customer support for assistance and received a prompt (within24 hrs) reply. I then ordered my book. Yes, it's a bit pricey and I kept my expectations low. The book arrived on time and the quality was exception in ever way! It's 281 pages so I'm slowly reading through each page but half way through it I can already say there are no errors, the binding is tight with clean, crisp, high quality pages and cover. The photos are wonderful. The Table of Contents is very useful. I splurged on the book jacket and it's great. I do wish it wasn't so expensive or there was a price break for multiple orders... but in my case, "you get what you pay for" and I'm very please with what I received. Thank you to customer service for your assistance and to the whole team that created my book. I will order again!

Top Critical Review

“WordPress changes not supported by Blog2Print”

Ed E.
10/12/21

I was a customer of Blog2Print for 10 years and was generally satisfied with the result of turning my WordPress blog into an annual book. Until this year, that is. WordPress changed a few things including how pictures are inserted and Blog2Print won't support the new format. Wow! I guess they've decided that adjusting to blog site changes is not necessary to their future. I was told to reinsert all of the photos as they are considered "figures" now and not images. I tried to change the HTML code (what they actually told me was my only alternative!) but it is not a simple thing to do - trust me (and I have some data processing background). If you can't make this process simple, you likely won't remain in business. I was finally informed that I should look for an alternative by their customer service manager for XanEdu(the company operates under this name) - good advice for me, but not for them as I found one with 20 minutes of being told that. My book was produced (with all "figures" or "images" or whatever they're referred to now) within about 20 minutes after that. I highly recommend PixxiBook.com now!

Reviews (22)

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Reviews that mention popular keywords

customer service (9)
Thumbnail of user ede116
1 review
0 helpful votes
October 12th, 2021

I was a customer of Blog2Print for 10 years and was generally satisfied with the result of turning my WordPress blog into an annual book. Until this year, that is. WordPress changed a few things including how pictures are inserted and Blog2Print won't support the new format. Wow! I guess they've decided that adjusting to blog site changes is not necessary to their future.

I was told to reinsert all of the photos as they are considered "figures" now and not images. I tried to change the HTML code (what they actually told me was my only alternative!) but it is not a simple thing to do - trust me (and I have some data processing background). If you can't make this process simple, you likely won't remain in business. I was finally informed that I should look for an alternative by their customer service manager for XanEdu(the company operates under this name) - good advice for me, but not for them as I found one with 20 minutes of being told that. My book was produced (with all "figures" or "images" or whatever they're referred to now) within about 20 minutes after that. I highly recommend PixxiBook.com now!

Tip for consumers:
If your blog site updates or upgrades it's capabilities, good luck getting it to work with Blog2Print - apparently they think the business is going to stay static.

Products used:
PixxiBook.com

Service
Value
Thumbnail of user non230
1 review
2 helpful votes
January 18th, 2017

I love the idea of printing my blog and this seems to be the only place to do that. The website is very outdated and frustrating to use, it's in desperate need of an update. All the compilations and set backs made something that should taken a few minutes actually take several hours and when I finally submitted my order, a few minutes past midnight, my coupon code no longer worked and I paid about $140 for each of my 6 books. I only ordered because of a 35% off promo. I was disappointed when my order finally arrived, pictures all mixed up and their captions crunched into one paragraph, nowhere near the photo it belonged to. None of it makes sense. The title of my posts is on the bottom of the previous pages, adding to the confusion. It's an awful mess and I'm embarrassed to have these on display in my home. Shotty work for outrageous prices.

Thumbnail of user philippeb12
1 review
4 helpful votes
October 13th, 2017

Photo captions are not underneath photos as per my Wordpress blogs making them seem totally out of place. And they are in the same font as the text making it difficult to distinguish them. I only found this out after converting 90 of my
Wordpress blogs to blog2print hours of work and then previewing the book. When I contacted the help desk they were friendly but could not help. When I googled some more I found that blog2print have known about this issue for 5years! And still no fix! Worse, the issue is not spelled out in their FAQs. This borders on being unethical. Stay away! (Plus the software is cumbersome and SLOW).

Thumbnail of user mariusv4
1 review
2 helpful votes
July 5th, 2017

We printed our wordpress blog. The book quality is good, however the photo quality is horrible. If you have multiple photos on a page, blog2print uses the 100pixel wide thumbnails and blows these up to page width. It turns most of your book into a game "guess which photo this was", with you only able to see see large pixel blocks.

Contacted tech support and even gave them the solution (they just need to remove the crop parameter from the image URL before importing the photos). Support was very unhelpful and gave suggestions that are not possible in wordpress. After a month of emailing they got sick of me and the finally gave me a full refund.

Thumbnail of user jennar2
1 review
11 helpful votes
May 30th, 2013

Every time I go through all the trouble to create this book and submit it, I get an error. I contacted customer service, but they are unable to assist me AT ALL unless I provide my private username and password. Nope, I don't give out that information - who the hell does? So, basically, they've had a server error for weeks and can't assist me. Moving on.

Thumbnail of user cheryll84
1 review
0 helpful votes
October 17th, 2017

Pictures in books are BLURRY and DARK. POOR quality DO NOT USE. Customer service said it was clear from the thumbnails that pics were blurry. NOT true,, ours were clear... and not dark... HORRIBLE printing

Thumbnail of user rhildafayes
1 review
2 helpful votes
October 17th, 2014

Love the books. ABSOLUTELY HATE THE PROCESS! I must find another company. I've been trying to purchase a book since August. Keep getting an error message when I try to open it. The customer service is virtually non-existent. Can't get anyone by phone, and chat takes FOREVER. This is just not worth the headache. GOOGLE should be ashamed to be associated with such a lousy company.

Thumbnail of user sherryb4
1 review
2 helpful votes
December 3rd, 2012

This is a terrible service! I just spent 2 hours trying to print out my blog (I have successfully printed my blog from this site several times before, but the quality is terrible - because there aren't a lot of options, I've kept going back) with no luck. The technology issues are unbelievable. It's beyond my ability to comprehend that technology can really be this primitive. DO NOT WASTE YOUR TIME!

Thumbnail of user chriso8
4 reviews
8 helpful votes
December 13th, 2011

Terrible. Printed a large book here that took two volumes. They printed the same book twice, took the money for both, and refuse to do anything about it. Also, the pictures from the blog are all the same small size, and quite poorly printed. Now we're trying blurb.com.

Thumbnail of user ryans20
1 review
5 helpful votes
April 19th, 2012

Had a terrible experience with Blog 2 Print. I was planning on printing my wife's blog and giving it to her for Mother's Day. I went to Blog2Print and created a couple of different versions of the book... my wife blogs a lot and I wasn't sure how I wanted to lay it out. Anyway, I finally found a version that I liked, went to checkout, approved the design, clicked submit, and then was somehow logged off the site (note, this was not the first time I logged out and had to log back in). I went back in just to confirm that my order went through and realized that the site had accepted an order for the wrong book.

I contacted customer service and they refused to cancel my order. It was literally 10 minutes after I ordered the book and they said it was too late to cancel. They pointed out that I had accepted the order, to which I responded that I had accepted the order for a different book. They still refused to stop the order. There only offer was to give me a 20% discount if I want to go back and order the right book. So, basically I would have to pay twice for the correct book.

While the site was easy to use, there were lots of technical issues. Long load times, being logged out and having to log back in several times, inability to truly preview the order are amongst my chief complaints. I also can't believe their customer service absolutely refused to cancel the order. Good thing I paid with a credit card... I'm going to make sure that the credit card company does not pay Blog2Print.

The site looked great and the book I wanted to order looked good, but there were too many technical problems for me to trust the site. Also, poor customer service has soured me completely. I encourage everyone to avoid this site.

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About the business

SharedBook provides secure mobile delivery of workbooks, manuals, reports, and other content for trainers, management consultants, publishers, and associations.

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